SUSHMA PRABHAKARA

***** ****** **,

Germantown, Maryland 20874, USA

Email: acq2ni@r.postjobfree.com

Ph #: 862-***-****

Summary

Two plus years of experience as a senior quality analyst and a trainer. Also had an opportunity to attend Business Analyst training by obtaining intense knowledge of the applied principles of Project Management and methodologies of SDLC. Was also trained in conducting Joint Application Development (JAD) sessions with exceptional ability to build productive relationship with colleagues, clients and vendors. Strong time management, communications, decision-making, leadership and planning skills, with the ability to multi-task in fast paced environment. Have intense knowledge on different methodologies of SDLC like waterfall, Iterative, Agile, and Scrum methodology.

Experience Summary

Insightful understanding of Iterative Software Lifecycle Development process and Unified Modeling Language for modeling views and creating activity, data flow, using MS Visio.

Experience with different requirement processes like: Elicitation of business requirements, Requirements analysis, Requirements Specification, Verification and control of requirements.

Excellent oral communication skills - Interacting with external stakeholders (such as clients and customers) and internal stakeholders (such as Subject Matter Experts, Management, Developers, Quality Assurance team, and Architecture Designer) to elicit, analyze and validate requirements; Conducting JAD sessions, walkthroughs, and conference meetings to elicit requirements, to discuss issues and suggestions, and to ensure that the requirements are understood and implemented correctly.

Exceptional written communication skills - Producing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), Request for Proposal (RFP) Documents.

Experience in usage of SharePoint to maintain updates in implementation of a new system.

Experience in querying and verifying Databases on Oracle, DB2 and SQL Server.

Ability in translating business requirements, user expectations into objective, use cases, functional requirement and non-functional requirement.

I was part of a management team where I have successfully trained and provided qualitative employees during my tenure.

Have trained about 300 employees over the course of two years.

I extend my areas of interests as a senior quality analyst where I was responsible to Control production quality throughout the floor.

Tracking defects and reporting to the Regional Head.

I have also written, conducted and presented research papers on various topics related to management, global leadership and marketing strategies during my graduation.

Technical Skills

Applications

MS-Office

Design Skills

UML, MS Visio

Database Skills

Oracle SQL, DB2 SQL

Project Management Tools

MS Project, Easy projects, SharePoint

Version Control

Rational Clear Case

Databases

MS Access

Operating Systems

Microsoft Windows

Work Experience:

Senior Quality Analyst and Trainer, (Dec 2009 - March 2012)

Repucom Media Analysis India Pvt Ltd

www.repucom.net

2+ years of experience as Senior Quality Analyst and trainer.

Awarded as the best performing employee for Outstanding Performance and lasting contribution to team quality for the month of September 2011.

Lead a team of 5 quality analysts.

Oversee quality of the work, check data and validate data about exposure of brands throughout a sport, giving a measure of brand exposure on media by using software called “Radiuss”, exclusively developed for Repucom International.

Validating the visibility of the client’s product or name on an individual sportsperson/team.

Working with Production Manager and Regional Head to complete the sporting schedule on weekly basis.

Responsible for training new hires.

Trained about 300 new hires over a period of two years.

Responsible for assigning Jobs to the team members and ensuring the jobs are delivered on time.

Control production quality throughout the floor.

Tracking defects and reporting to the Regional Head at Repucom.

Quality controlling games and ensuring they are delivered on time.

Ensuring Manpower requirements as per production schedule.

Compiling and presenting Monthly Review reports.

Worked on software developed at Repucom called “Job Control” which is used for tracking employee time and effort.

Used proprietary software called “Data Base Editor” (DB editor) for managing Brands, Sports, Stadiums and Competition/Events and such, which is linked to the job created on the Job Control.

MS Office used to record and evaluate the data on daily, weekly and monthly basis.

Verify and revise quality assurance standards as needed.

Track quality of all process through analysis of recorded data.

Spot checking on the floor to ensure the smooth flow of work.

Trained the team well to become the most effective team.

Good Quality work and also maintained the delivery time.

Took initiative in maintaining proper naming convention of each brand in the Database.

EDUCATION

Master’s in Business Administration, May 2015

Stratford University, USA

Bachelor of Commerce, June 2009

Sri Bhagawan Mahaveer Jain College,

Bangalore University. India.

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