Ta’Koya Cooper

*** **** **. *** #** Norfolk, VA *3504

757-***-**** acq2l6@r.postjobfree.com

PROFESSIONAL SUMMARY

Compassionate and devoted individual skilled in Home Health Aide and Customer Service seeks employment with a successful corporation that will allow for advancement in Professional Development and Growth.

Customer Service

Oral Communication

Extremely Organized

Extremely fast learner

Innovative

Critical Thinker

Microsoft Office 2013 (Proficient)

PROFESSIONAL EXPERIENCE

Nursing Aide (02/2015-Present)

Hand’n Heart Home Care Services Virginia Beach, VA

Obtain and document patient demographics/ treatment plans from physicians, caregivers, nurses, etc.

Prepare meals for patients in accordance with individual diet guidelines

Bathe and groom patients for daily activities

Complete household chores

Assist with patient transfers and ambulation

Provide Respite Care

Supervision of patient medication

Provide high quality companionship

Customer Service Specialist (08/2011-Present)

Wal-Mart Super Center Norfolk, VA

Greet store customers

Ensure that all store displays are secured properly.

Ensure correct weighing and packaging of bakery products

Maintain bakery premises in a clean and neat manner

Measure and mix ingredients to make breads, rolls, pies, pizzas, etc.

Ensure compliance with food safety standards

Package baked good appropriately and place pricing stickers on merchandise

Operate cash register

Clean and Sanitize entire work area

Answer phone and take customer order(s) for bakery goods

Home Health Aide (01/2013-06/2013)

Genesys Home Health Care, Inc. Norfolk, VA

Prepare and maintain client records

Track client progress and services performed daily

Administer prescribed oral medications under written direction of physician or as directed by home care nurse

Accompany clients to doctors’ offices and on other trips outside the home, providing transportation, assistance and companionship

Change patient dressings

Provide bedside care and assist in personal hygiene, feeding and daily living tasks

Communicate with client’s doctor and family regularly regarding client’s condition

Conduct light housekeeping tasks

Facilitated and coordinated Family Team Meetings to mediate case dynamics and developed alternative family placements to avoid foster care placement

Participated in court hearings by providing written reports, recommendations, and verbal testimonies

EDUCATION AND PROFESSIONAL DEVELOPMENT

General Education Diploma(GED) Norfolk Technical Center Norfolk, VA June 2013

Certified Nursing Assistant Training Solutions Norfolk, VA May 2014

Register Nursing program Tidewater Community College Norfolk, VA (April 2015- Present)

References available upon request

Contact this candidate