JESSICA DUAN

718-***-****

acq2im@r.postjobfree.com

EDUCATION

American University Washington, DC

BA in Psychology December 2014

Geneseo University, State University of New York August 2010 -May 2012

EXPERIENCE

SongByrd Record Cafe Washington, DC

Barista April 2015-Present

Handled financial transactions

Provided customer service and made specialty coffee drinks

CLEAR Language Center Washington, DC Student Associate January 2013-Dec 2014

Answered 3 phone lines and directed calls to supervisor

Organized media section of language center, shelved and stored foreign DVDs

Brent Artist’s Resource London, UK

Gallery Assistant May 2014- July 2014

Created newsletters every end of the week to be sent out to 1,000 readers

Set up and ran visual arts exhibitions

PR and marketing including social media

Front of house customer service, interacted with local artists and new members

F.E.G.S (Federal Employment Guidance Service) New York, NY

WeCARE Department Intern June-August 2013

Helped public assistance applicants and recipients by mentoring and resume building with clinical barriers to employment, including medical, mental health and substance abuse conditions, to obtain employment or federal disability benefits

Worked one on one with 25-35 clients, ages 19-45, with job searching, interview skills with mock interviews, and resume creation

Allstate Insurance Astoria, NY

Intern July 2010-August 2010

Stamped brochures and ads to be given out to new customers

Marketed outside by handing out fliers and worked as a receptionist indoors

Worked as a telemarketer and answered phone calls to renew car and home insurance from previous customers and called new customers

The New Victory Theater New York, NY

Head Usher & Theater Operation Intern July 2007-August 2010

Scanned tickets and kept order in the theater by working with other ushers

Created lower lobby activities such as animal masks, paper puppets, and matching game for the play “Peter and the Wolf” to provide a stimulating and fun environment for children

Engaged with families in family workshops that included very interactive and hands-on activities such as circus tricks and painting

SKILLS

Computer: Proficient in Microsoft Office, Microsoft Excel, PowerPoint, Mailchimp, Filemaker,

Dropbox, and beginner in Photoshop

Language: Beginner French & Intermediate Chinese

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