**** ********* ***** ****** *. HINES III Phone: 301-***-****

Forestville, MD 20747 acq2ed@r.postjobfree.com

IT NETWORK SPECIALIST

Experienced and motivated networking professional with over 15 years in the information technology sector utilizing managerial, analytical and communicative skills to carry out innovative and effective solutions. Maintains a strong strategic perspective with the ability to balance short-term priorities against an organization’s primary mission and long-term goals.

CERTIFICATION

Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA),

National Cable Television Institute (NCTI) – Four (4) Master Certifications

CORE COMPETENCIES

Platforms: UNIX (HP-UX), Linux (Red Hat), Windows (98, 2000, XP, ME), Mac OS

Networking: ICP/IP, OSPF, BGP, EIGRP, RIP, Novell, VPN, LAN, WAN

Hardware: Cisco, Juniper, Ciena, Nortel, Nexus

Tools: TDRs, spectrum analyzer, signal and light meters, Remedy, SolarWinds

PROFESSIONAL EXPERIENCE

Network Field Engineer September 2014 – Present

General Electric (GE) – Network Solutions Eastern Region

Manage and maintain network operations of multiple vendors through effective installation and configuration.

Provide technical training sessions to junior level engineers and technicians on the use of current networking technologies.

Assist the network development teams in designing network architectures and in-building simulated lab environments.

Providing effective support in Process Control Network (PCN) to end users.

Designed network installation and developed various application and integration processes.

Recommended ways to make processes more efficient and cost effective by developing prototypes.

Assist Senior Network Field Engineer in identifying and solving complex operational and functional networking issues.

Prepared and analyzed projects reports for management review.

Network Specialist Level II March 2014 – September 2014

Nucleus Tech Solutions LLC Clarksburg, MD

Developed, implemented and maintained solutions that support and enhanced the company’s wireline and wireless networks.

Provided technical support via internet-based environment, DNS and high quality emails.

Worked on IP networking, 2nd and 3rd tier; configuration audits and market acceptance.

Provided assistance on Linux and UNIX.

Administrative management of troubleshooting notes and network trouble tickets.

Provided problem resolution for client network issues.

Collaborated with a diverse team of network operation technicians for the repair activity of broadband, narrowband, wireless applications and other devices.

Provided support for the installation, configuration and shipment of equipment.

Telecom Technician April 2013 – January 2014

Centurylink Washington, DC

Provided innovative solutions and technical data inputs to achieve high probability of proper and efficient performance of the network.

Used software and hardware tools to identify and diagnose network status and problems.

Conducted complex network monitoring equipment installation and maintenance.

Solid knowledge of Infernia, Ciena, Cisco and Juniper network infrastructure and configuration procedures.

Written and verbal communication with cross-functional departments and vendors to obtain and disseminate information, resolve discrepancies and respond to customer concerns.

Installed, repaired and terminated various forms of telecommunication and electrical wiring and cabling.

Proficiently troubleshoot various data and voice services: T1s, T3s, ATM, frame relay and DSO networks.

Regional Headend Engineer May 1998 – January 2013

Comcast Cable District Heights, MD

Performed system analysis, solved network problems or infrastructure issues and managed performance and capacity issues.

Collaborated with multiple vendors (Cisco, Harmonic, Juniper, Verizon, T-Mobile, Scientific Atlantic) on large scale technical trails and network installations, infrastructures, patches and upgrades.

Provided network engineering support during the various processes of resolving technical issues for systems, devices and products operating in a regional interactive headend environment.

Performed preventive server and desktop maintenance. Installed LAN cabling systems and equipment.

EDUCATION

Bachelor of Science: Computer Technology May 2000

TESST College Alexandria, VA

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