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Customer Service Administrative Assistant

Location:
United States
Posted:
August 03, 2015

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Resume:

Lucy Mensah

acq2bc@r.postjobfree.com

Current Address:

**** ********* ***** ***. ***

Columbus, Ohio 43231

Mobile 404-***-****

Permanent Address:

**** ********* ***** ***. ***

Columbus, Ohio 43231

Mobile 404-***-****

PROFESSIONAL PROFILE: A demonstrated professional who passionately believes success of the business is directly linked to its willingness and capacity to adapt to change with multiple years of experience as a customer service professional/ law intern. Specializing in organizations skills and research through retail, warehouse and professional environments. Now seeking to contribute my experience, skills, and expertise to a company’s paralegal team.

EXPERIENCE AND EXPERTISE:

●Written & Verbal Communication

●Problem Solving

●C+ +, C, SQL, HTML, MATLAB

●International Affairs

●Analyzing Data

●Compliance

●Public Relations

●Accounting skills

●Microsoft Word, Excel, PowerPoint

CAREER DEVELOPMENT:

Adusei Law Group LLC, Columbus, Ohio Law Intern June 2013 – September 2013

●Supported the on-going management of litigation matter, including drafting and reviewing the discovery responses, written testimony and post hearing briefs and exceptions

●Appearances: Bench trials, default prove-ups, contested motions, and debtor examinations including law and motion paperwork

●Drafting complaints, propounding and responding to discovery. Memo and brief writing. Preparing letters to opposing counsel

●Conducted efficient legal research on complex issues, honing in on relevant facts to prepare resources for attorney use

●Edited and formatted policy and procedures while also conducing efficient and thorough legal research various areas of law

●Attended board meetings and conference calls to present complaint analyses

Abercrombie and Fitch, Columbus, Ohio Distribution Center Coordinator May 2011 – December 2011

●Led cross-departmental partnerships to discuss reporting/training/development/coaching

●Assisted in the editing of contract language while organizing files

●Conducted timing and execution for team during testing initiative

●Created in-depth test case scenarios to ensure comprehensive User Acceptance Training

●Conducted time studies to measure workforce productivity

Yaw Boahen Construction, Columbus, Ohio Administrative Assistant June 2008 – June 2010

●Created spreadsheets and presentations, filing, and faxing

●Data Entry (preparing reports and financial data)

●Supervised purchasing processes

●Managed operations in a fast paced

Vidash Beauty Supply, Columbus, Ohio Assistant January 2006 – January 2008

●Collaborated with sales team to offer quality customer service

●Handled cash register and manage cash receivable and payables

●Followed merchandising standards and assisted in merchandising task when needed

EDUCATION: Capital University Law School, Columbus, Ohio

Paralegal Program

Spelman College, Atlanta, Georgia

Major: History 2014

ACTIVITIES AND COMMUNITY SERVICE:

Hall Resident Vice President March 2012 – May 2013

●Recruit Organize meetings and help delegate duties of the president to members

●Write and organize proposal ideas for new event and complete specification and logistics

African Students Association Vice President January 2013 – May 2013

●Organize photos recent event and old event and catalog them by year and semester.

●Proposed Ideas for numerous events and sat on the board of numerous planning committees



Contact this candidate