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Sales Customer Service

Location:
Riverview, FL
Posted:
August 04, 2015

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Resume:

J. RONALD FRUMP

***** **** **** ***** *****, FL *3647

• Cell: 303-***-**** • Email: acq25h@r.postjobfree.com

SENIOR EXECUTIVE OFFICER – CONSUMER PACKAGED GOODS INDUSTRY

A President/CEO that has consistently grown both top and bottom line results of every company he has led for the past 20 years.

• Vision, Direction & Leadership • Sales Growth & Marketing Innovation

• Strategic Business Planning • Manufacturing & Production

• P&L and Operations Management • Process & Performance Improvement

• Start-up, Turnaround & Restructuring • Growth through Acquisition

• Budgeting, Finance & Accounting • International Business Development

• Supply Chain & Logistics • People Development & Team Building

A Senior Executive with over 20+ year career which reflects consistent achievements in improving financial and operational performance, while building winning organizations and teams through exceptional motivational and people development skills. Determined to succeed and tenaciously do what it takes to overcome obstacles, resolve problems, move initiatives forward and get the job done; even-tempered and deal patiently with conflict and contentious issues.

Career highlights:

•Saved underperforming business unit, by cost reductions, sales growth, new product introductions, process improvements, tightening quality improvement standards (Lean Six Sigma), reorganized sales group, upgraded talent, successfully negotiated 2 union contracts in four years, right sized employee benefit costs to fit size of business, and expanded into new international markets. In the process, formed Joint Venture relationship with China partner to build new manufacturing plant in China. The combined result was, revenues increased 62% (from $32M to $54M), Operating costs were reduced by 30% and EBIT improved, from loss of $8M to profit of $4M in 4 year period.

•Restructured private equity owned pizza business by consolidating manufacturing facilities and closing an unprofitable business segment, refinancing debt, realigning the sales organization and upgrading talent. The results were, reduction in operating costs, and improved cash flow and profits. Achieved sales growth of 25%, from $85M to $106M.

•Led turnaround of multi-plant bottled water company by restructuring functions and management, entered into successful sales leaseback program and upgraded delivery fleet in process, upgraded production assets, resulting in efficiencies and reduced downtime at all plant locations. Created Joint Venture with office coffee and equipment supplier. Increased sales by 6%, from $24M to $26M and EBIT by 50%, from $1.5M to $2.4M, in first year.

•Created Successful performance improvement program at $1.3 billion International CPG frozen pizza and snack products business unit, ending a multi-year period of deteriorating performance. Consistently met or exceeded aggressive sales goals and significantly exceeded EBIT goal ($50M) by 10%. Re-launched national premium pizza brand and introduced several new pizza products which also included Wolfgang Puck, all of which created impressive growth.

•Led Successful cost reduction program for $750 million home delivery business unit, by developing clear goals and objectives for all positions in the business unit, by downsizing the product offerings to gain greater efficiency in the delivery system, and by consolidating multiple distribution points. As a result, achieved a 56% improvement in profits (improved from $32M to $51M).

•Grew foodservice sales at international beverage company by over 170% (from $120M to $324M) over 4 year period. Consolidated three separate sales/service divisions into one focused and aligned group, which produced rapid new sales growth. Led expansion efforts resulting in 5 successful acquisitions and integration into the business. Expanded international manufacturing with J/V plant in Europe, which produced new sales opportunities, improved customer service, higher profits and specific products for European markets. Formed 2 Joint Ventures (Ocean Spray & Sunkist) with national branded juice companies.

PROFESSIONAL EXPERIENCE

NEWPORT BOARD GROUP, LLC: TAMPA, FL. 2013-PRESENT

PARTNER

Recruited by Managing Director to leverage extensive P/E contacts, and turnaround management experience in food manufacturing companies. Assist small to medium sized business, identify profit improvements and production efficiencies. Also to improve organizational alignment and evaluate financial controls. May also assist in development of new products and design of product development process. Can include BOD positons, interim CEO assignments, and advisory project work.

NITTA CASINGS INC. SUBSIDERARY OF NITTA GELATIN, INC.: BRIDGEWATER, NJ 2009-2013

President/Chief Executive Officer

Publicly traded, $200 million Japanese owned manufacturer of collagen products for food, medical and cosmetics markets. Recruited to complete the sale of this underperforming business unit. Instead, led the restructure and turnaround of this business unit. As a result of these efforts, company entered period of rapid growth, investment in equipment and the introduction of new products and opening of new markets.

Led company to achieve cost reductions, quality improvements, and revenue growth, which stopped losses and saw revenues grow from $32M to $54M, while EBIT went from loss of $8M to profit of $4M, resulting in a successful elimination of potential sale of business.

Identified new Suppliers from around the world, gaining significant cost savings.

Created a clear strategy and direction for the company, which has resulted in improved employee performance and consistent company growth each year.

Expanded business into international markets, including the formation of a J/V partnership in China to manufacture and sell collagen products, creating rapid growth and new markets.

Reorganized management team to provide better alignment and accountability for performance.

Introduced process and strategy for new product development, creating faster execution, better communications and more new products to the market.

Increased manufacturing efficiencies by streamlining processes, introducing new technology and equipment, which resulted in lower costs, better quality and more consistency of products produced.

Updated and replaced aging equipment and manufacturing processes, realizing significant cost reductions and efficiency gains.

Successfully negotiated 2 Union Contracts in 4 years, obtaining concessions and improving relationships with the union leadership and workforce.

Introduced Lean 6 Sigma and increased focus on quality and efficient manufacturing.

Developed positive relationships with Japanese banks, resulting in competitive financing opportunities.

FROZEN SPECIALTIES, INC.; Toledo, OH 2007-2009

President/Chief Executive Officer

Largest privately owned, private label manufacturer of frozen value pizza and snacks in North America, revenue in excess of $100 million. Private equity owned.

Led successful turnaround and restructure, positioning company for growth.

Led “lean manufacturing” cost reduction efforts by improving production flow and extreme cost control measures, to overcome $12 million negative impact of commodities for F/Y 2007.

Established commodity management team and strategy.

Consolidated manufacturing facilities and exited unprofitable business.

Reorganized Senior Management staff to create new culture and improve company performance.

Restructured sales organization. Grew sales from $86M to $106M.

Participated in successful refinance of business.

DEEP ROCK WATER COMPANY; Denver, CO 2006-2007

President / Chief Executive Officer

Regional $26 million branded and private label company, providing bottled water and coffee products for home/office delivery and retail sales; also provided water cooler rental and advanced filtration products and services. Private equity owned.

• Led turnaround of this multi-plant company within eight months – increased revenues from $24M to $26M and EBIT from $1.5M to $2.4M.

• Realigned functions and staff, implemented a new financial reporting software system, and developed a sale lease back program for the fleet that will replace 1/3 of the fleet with new equipment in the first year.

Reduced downtime and improved production efficiencies by developing a preventative maintenance program for all plant operations.

Developed joint venture with coffee (Green Mountain) and equipment manufacturer (Keurig).

THE SCHWAN FOOD COMPANY; Marshall/Bloomington, MN 2001-2006

Largest privately-held, frozen food, family owned business in North America, revenue in excess of $3.5 billion. Recruited by former CEO to leverage expertise and previous successes to plan and execute divisional restructuring and turnaround to aggressively grow business and achieve strong bottom line results.

President/Chief Operating Officer – Consumer Brands, North America 2003-2006

Led the successful performance turnaround of this $1.3 billion consumer products business unit.

• Orchestrated a successful restructure, which had experienced three years of poor performance.

* Led reduction in trade spending. Met sales growth goal of $40M and exceeded EBIT goal of $50M by 10%.

• Developed a new culture and new strategic direction, with key focus on new product development.

• Introduced a new line of Asian snack products and achieved acceptance at all major retailers.

• Forged a joint venture with celebrity chef Wolfgang Puck and launched a new high end organic/all natural pizza that achieved acceptance at all major retailers.

President/Chief Operating Officer – Schwan’s Home Service East 2001-2003

Improved operations and grew sales of this $750 million frozen food home delivery business unit.

• Developed Standards of Performance and metrics system, which improved profitability by 56%, from $32M to $51M.

• Improved employee retention by developing business model that set clear expectations, set realistic goals and rewarded performance; employee turnover improved from 40% to 20% in the East.

Downsized product line to improve profitability, reduce transportation costs, and improve customer service.

Led startup of on-demand (ecommerce) delivery business in 7 major U S cities, grew to $40 million in 2 years.

VITALITY BEVERAGE, INC.; Tampa, FL 1997-2001

President / Chief Operating Officer

Consolidated operations, accelerated growth and increased profitability for this $325 million, International Citrus/Coffee Products Company with seven manufacturing facilities in the U.S., Canada and Europe. Recruited by former CEO to architect and execute a corporate restructuring that would fully integrate 3 autonomous divisions to achieve operational efficiencies and leverage 3 distinct channels of distribution.

Guided company through successful sale to private equity group, achieved attractive multiple of 6X.

Grew revenue from $120M to $325M in four years. Increased EBITDA by 300%, from $16M to $47M.

• Reduced operating costs utilizing “lean manufacturing practices” and drove consistent, record-breaking profits.

• Repositioned and integrated sales groups, upgraded key management positions, introduced new marketing programs, developed new products, and established customer service center to respond to operator inquires.

• Secured new line of credit from financial investors and domestic/international banks.

• Identified and led acquisition efforts, which resulted in the successful acquisition of five businesses in a three year period of time.

ALBERT FISHER (Freshpoint, Inc.); Dallas, TX 1995-1997

Internationally recognized provider of fresh/processed produce in North America, revenue in excess of $1.0 billion. Recruited to rejoin former President.

President–Southern Produce $35M company, Houston, TX 1996-1997

• Brought the business to breakeven in three months for the first time in over three years; exceeded timeframe for expected turnaround by nine months. Increased sales by 10%, from $60M to $66M in first year.

• Developed clear mission/strategy, restructured the organization, improved efficiencies in route deliveries, reorganized warehouse, managed produce procurement, and reduced product losses and employee turnover.

President / Chief Operating Officer – American Food Service, Inc. $100M company, Dallas, TX 1995-1996

Instrumental in the company’s sale to private equity. Recruited to lead Southern Produce after sale closed.

Restructured sales force, reorganized account priorities, and introduced new products (branded/private label).

Restructured route system, improved operations, achieved reduction of 40% in overtime hours and increased sales by 5%, from $97M to $102M.

Reduced shrink 30% by reorganizing warehouse and by establishing standards of performance.

HAZELWOOD FARMS BAKERIES, INC. / Division of SUPERVALU, INC.; St. Louis, MO 1993-1995

Vice President / General Manager Foodservice

Led start-up effort of foodservice division, which grew into nationally recognized $100 million supplier of bakery and snack products to foodservice industry.

• Established the infrastructure, set up business processes and financial reporting systems, hired, trained, and developed a national sales/broker organization.

Expanded product offerings and accelerated growth by executing two significant acquisitions.

• Established a quality program and standards of performance; achieved ISO 9000 certification.

• Developed private label program with the largest distributor (Sysco) in the U.S.

OMAHA STEAKS INTERNATIONAL; Omaha, NE 1986-1993

Vice President & General Manager Foodservice

Provided strategic direction, created new growth, expanded markets, and led product development initiatives for this $750 million family owned business. Challenged with aggressively growing foodservice sales and spearheading product distribution in the face of 5 years of flat sales performance.

• Grew sales 300%, from $29M to $87M over five-year period by opening new markets in Canada, Mexico, the Caribbean, and Asia (including Japan, Korea, Taiwan, Hong Kong, and Singapore).

• Generated $30 million in new sales in three years by starting a new retail home delivery business.

• Led the development of private label program with major distributors ($10M in annual sales).

LEPRINO FOODS; Denver, CO 1982-1986

Director Internal Audit/Director National Accounts Sales

Established Internal Audit function for nationally recognized cheese manufacturer and foodservice distributor. Focus was on process improvement and internal controls for manufacturing and distribution operations. In 1984, given the opportunity to change career and move into National Account Sales. In first year set record for most new business generated in 1 year period (approximately $250M annualized), was recognized by company as “Salesperson of the Year”.

Nabisco Brands, Inc.; Chicago, IL & New York, NY 1978-1982

Senior Manager Internal Audit/Director of Financial Analysis

Conducted audits of sales organization, manufacturing and distribution facilities throughout USA and Canada. Prepared financial data for Chairman and CEO to be used in presentations to the Board of Directors.

KPMG; Chicago, IL 1976-1978

Staff Auditor

Entry level staff auditor who performed audits on a diverse group of clients. Assisted in preparation of Corporate and Personal tax returns for clients.

EDUCATION / AFFILIATIONS

• Bachelor of Science, Accounting – Indiana University, Kelley School of Business (Honors), Bloomington, IN

Former Board of Director Member – Frozen Specialties, Inc.

• Former Board of Director Member – Deep Rock Water Company

• Former Board of Director Member – Vitality Beverage, Inc.

Diplomat- Appointed by Governor of Nebraska

• Chair’s Roundtable – Colorado Association Commerce & Industry

• International Food Service Manufacturers Association, Education Committee

Former Co-Chair Manufacturers group – Food Marketing Institute (FMI)

Former Board of Director – American Frozen Food Institute

Former Board Member – International Bottled Water Association

Former Board of Director - Collagen Casing Trade Association

Former Board of Director - Nitta Casings Inc.

Former Chairman of the Board and Director - Beijing Nitta Collagen Casings Company, LTD.



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