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Customer Service Sales

Location:
Harrisburg, PA
Posted:
August 04, 2015

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Resume:

OBJECTIVE: To continue my career with a company that will utilize my Management, Supervisory, Customer Service & Administrative skills for mutual growth and success.

Wilsbach Distributors, Inc. April 2007 – September 2014

Business Development Specialist

Built brands for global and national businesses

Anheuser – Busch

Boston Beer

Crown (Corona, Modelo)

Yuengling

Troegs

Victory

Represented thirty-four total breweries

Responsible for a set territory of 90-100 accounts

Developed relationships with business owners, manager and employees

Top 25% volume accounts visited once to twice a week

Next 25% every two weeks etc.

Open, close and handle AR issues for all accounts

Track progress and failures of my company and our competitors

Manage and train new hires, retrained seasoned team members

Trained new employees to support our Development Team

Trained seasoned Developers on new practices

Manage assistants on a daily or weekly basis

Planned, presented and executed promotional events

Conducted new product launches

Hosted beer dinners/pairings

Hosted national promotional events

Built up to 1,000 case displays in distributors

Devised and crafted effective new company marketing strategies

Weekly emails crafted for customers education on new products

Quarterly newsletter for new and upcoming products and events

Social media marketing (Facebook,Twitter)

Set pricing, executed marketing and quality assurance for all accounts

Worked with retailers to have advantage pricing over competition

Set special pricing for introduction of new products along with weekly and daily specials

Designed on and off site marketing and promoting for brand building

Tracked product sales and rotation to keep quality and sales at highest potential

Achieved multiple Salesman of the Month awards

Tracked by total liquid sales + draft sales + satisfied objectives

Held Salesman of the Month award 35% of my time over 12 other competitors

First NLC / Foundation Mortgage February 2005 – February 2007

Mortgage Broker

Generate new and referral business

Cold call potential clients through leads

Build relationships with Real Estate Professionals and Bank representatives

Outside marketing

Analyze credit and finances

Utilize credit reporting agencies to check backgrounds

Research credit history

Compare current financial obligations to income

Strategize efficient financial goals for client

Work with loan processor and support staff to provide efficient customer service

Work beside loan processor to understand processes

Self-education of other business workings to better educate clients

Gained knowledge of underwriting and residential mortgage processing

Strengthened sales and customer service skills

Learned to work with a wide range of clients

Listening skills to help secure and close loans

Serve clients through closing for successful closing and client retention

Other Experience and Activities:

Microsoft programs

Outlook

Social Media



Contact this candidate