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operations, Proposal (Capture) Managements, Business Dev.

Location:
Algonquin, IL
Posted:
August 04, 2015

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Resume:

Marius Chiriacescu

Algonquin, IL *****

acq21j@r.postjobfree.com 847-***-**** www.linkedin.com/in/mariuschiriacescu

Global Business, Sales & Product Strategist

Strategic Leadership, Proposal & Operations Management

Business Development & Product Innovation Regional Turnaround Top & Bottom Line Performance Improvement Leading Product & Solution Design, Development & Launch Commercialization Strategy Global Sales Consulting

Deliver high-impact results within business, operations, sales and program management in domestic and global environments. Strong mechanical and electrical engineering background combined with leadership experience in Proposals/RFP / contracting, manufacturing, Supply Chain, Lean Six Sigma, program management and global key account and operations management.

Strategic leadership acumen and hands-on implementation approach to adapt to new markets, overcome diverse business, legal, customer, product, channel, infrastructure and leadership obstacles and lead rapid transformation. Excellent communication talents with proven ability to build and lead highly efficient teams, train technical personnel and convey complex concepts to technical and non-technical audiences globally working across cultures and languages.

Certifications

Six Sigma Foundations Lean Six Sigma Green Belt Building Government Relations

ITIL PMP (in progress) Export Control

Professional Experience

AXENTYS-Business Consulting and Training, Naperville, IL

Director of Operations 2013-Present

Direct all consulting operations and staff members managing client projects to ascertain and define needs or problems, and determine scope of project or investigation required to obtain solution.

Partner with Marketing, Member Services, and Research to plan, develop, and implement new programs and ideas to promote and increase Consulting services.

Provide strategic financial input and leadership on decision making issues affecting the organization. Participate in the development of the organization's plans and programs as a strategic partner.

Participate as a member of Senior Management Team in formulating and administering company policies and developing budgets, long range goals and objectives.

Create and implement methods and procedures for developing and monitoring projects such as revenue forecasts, expense reports, progress reports, staff conferences, and on client needs or problems to obtain data required for implementing solutions.

MOTOROLA SOLUTIONS, INC., Schaumburg, IL

Senior Market Operations Manager, Government & Enterprise-LatAm, Middle East, Asia 2009 to 2014

Managed government and enterprise telecommunication solution programs from pursuit / pre-sales through deployment ($300K to $1.3B). Managed 3 separate markets: Asia, Middle East, Latin America: Argentina, Mexico, Peru, Colombia, Bahamas, Saudi Arabia, Israel, Singapore, South Korea and Guam. Recruited, trained, managed and developed team of 16 (lab and R&D engineers, sales engineers, account managers, business development managers). Oversaw 20 – 100 resources in multiple regional offices.

Assembled and led large teams of internal resources in matrix environment, driving pre-sales, sales, engineering, solution design and deployment.

Increased total revenue 31% through improved market analysis, re-evaluating products and services, and improving pricing models and communication.

Exceeded revenue, margin, market share and subscriber growth goals in each region and country:

Increased Latin America, Middle East and Asian markets revenue by an average of 28% from 2009 to 2011.

Increased number of subscribers in Latin America, Middle East and Asia by 15% from 2009 to 2012.

Grew South America from 8.2M subscribers in 2011 to 10.1M in 2013.

Restructured global strategy for product portfolio and developed new strategic roadmap focused on delivering enhanced value to customers and creating refined sales, business management and account management programs.

Develop strategies to optimize our proprietary sales technology platform and sales leads management system.

Identified targeted customers, improved customer insights, and retrained sales and engineering teams, focusing on total solutions and driving development, negotiation and closing multi-year, multi-million dollar supply agreements.

Developed pre-sales/Lean process, which is currently the benchmark for Motorola worldwide.

Received numerous corporate awards for business development, profit, market share growth, process improvement and developing best practices.

Recognized internationally as top performing operations leader for success in planning, scheduling and deploying large-scale, complex, multi-partner projects.

Senior Proposal Manager-RFQ, RFI, RFP 2005 to 2009

Managed technical sales engineering, solution architecture, presales coordination and bid / quote / proposal development in all worldwide markets for major government and corporate sales opportunities. Directly managed team of 10 proposal managers and engineers to analyze, price and propose solutions.

Led P&L, pricing, releases, on hold files, order statuses, shipments, change orders, reconciliations and SLAs for contracts, leading to significant cost reduction, shorter cycle-time and increased customer satisfaction.

Directed pre-sales cycle, including aligning executives and business strategies, creating solutions, presenting value proposition and closing contracts.

Orchestrated complete redesign and automation of proposal processes, reducing cycle time, improving accuracy and business intelligence and focusing on top priority, valuable, winnable opportunities.

Developed and deployed global market and customer analytics tools, predicting and forecasting future needs of customers:

Reduced proposal cycle time by 75% while improving closing ratio from 53% to 76%.

Improved customer loyalty from 82% in 2005 to 98%+ within 18 months (on a goal of 85%).

Received multiple corporate awards for success in position, reducing costs and improving revenue / margin delivery.

Additional Professional experience

Program Manager

Direct accountability for management, support, revenue growth, profit delivery, forecasting and client satisfaction for key global Verizon account representing more than $280M in annual revenue. Managed team of 6 project administrators. Led daily management of equipment, software and professional services sales and solution delivery, as well as new solution design, proposal, pricing, development and implementation; managed annual contract reviews and negotiations.

Created new products and established high growth sales pipeline, partnering with manufacturing, deployment teams and internal partners, reducing operating costs and delivering improved support to client.

Promoted to take over critical Verizon account in turnaround situation, establishing new metrics, pricing, forecasts, reports and benchmarks to create refined account management program focused on rebuilding trust and relationships with key levels in Verizon.

Led development of new products and services and aligned business strategies:

Increased revenue with Verizon from $110M in 2002 to $280M in 2005.

Negotiated strategic long-term commitments from customer, improving profit margin and forecasting accuracy, significantly improving equipment delivery cycle times.

Created forecasting models partnering with finance, sales and IT delivering revenue forecasts within 1% of actual.

Received, “Exceptional Achievement Award”, 3 times for 100% customer satisfaction while exceeding sales goals.

Manufacturing Manager, Vernon Hills / Harvard, IL

Reported to plant manager with direct operational, budgetary, production, quality and compliance responsibility for component manufacturing facility supporting $250M in annual sales. Hired, trained, coached and managed team of 35 supervisory direct reports (QA, engineering, R&D, maintenance, assembly) with more than 240 indirect reports.

Led facility-wide analysis to identify opportunities and direct implementation of new technology, Lean, continuous improvement, automation, training and engineering initiatives, creating top performing operation.

Delivered improvements across production, purchasing, vendor management, supply chain, inventory and maintenance:

Launched Lean Six Sigma methodologies and initiatives, reducing waste, headcount and production costs, supporting 28% increase in sales in first 12 months.

Increased output by more than 35%; increased quality to 99%+ year over year.

Reduced unscheduled downtime by 20% and parts inventory by $75K annually.

Received “Corporate High Quality Award” through implementation of Six Sigma processes and developing an operator and supervisor engagement initiative focused on line level safety, quality and efficiency opportunities.

Technical Support Supervisor, Electronics.

Education

Master of Business Administration, Business & Operations Management,

Lake Forest Graduate School of Management, Lake Forest, IL

Bachelor of Science, Electro-Mechanical Engineering, Naval Academy, Constanta, Romania

Certificate courses in Lean Six Sigma, ITIL and PMP -MICROTRAIN, Lombard, IL

Languages

Fluent in English and Romanian



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