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Customer Service Administrative Assistant

Location:
Littleton, CO
Posted:
August 02, 2015

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Resume:

Summary

A motivated, self-directed, and detail-oriented individual who enjoys working with people,

managing multiple projects, and learning new skills. Experience

FRIENDS FIRST, LITTLETON, CO GRANT MANAGER 2014-PRESENT

• Manage and oversee short- and long-term

objectives of two grants

• Plan and manage two grant budgets, totaling

$387,054 in annual funds

• Provide internal and external reports in a

timely manner and in compliance with

guidelines

• Strategic planning of grants as related to

organizational goals and mission

• Build relationships with schools and

community organizations

• Oversee evaluation process, ensuring data

collection process is efficient and in

compliance with rules and regulations

ADMINISTRATIVE ASSISTANT 2013-2014

• Office and administrative support for 20-30

employees

• Order and maintain supply inventory

• Create, edit, and update office forms,

protocols, and procedures

• Manage vendor relationships

• Schedule meetings and events for staff

• Provide event-planning support

• Manage personnel files and information

• Assist finance and grant managers with

planning and implementing budgets

AD ASTRA BAKING CO – OWNER 2014-PRESENT

• Owner, baker, and designer at small

cottage bakery company that specializes in

cupcakes, cake pops, and cakes for small

and large events

• Create, refine, and promote company

brand

• Oversee inventory and budget

• Assist with event planning

• Manage company website and social

media (FaceBook, Instagram, and Twitter)

• Ensure state regulations are met and

upheld in regards to production and

registration

STARBUCKS, LITTLETON, CO SHIFT SUPERVISOR 2013

• Promoted to shift supervisor after three

months of employment

• Provided exceptional customer service

• Promoted positive and inclusive

environment

• Trained and coached new employees

• Ensured quality and health standards were

met

• Oversaw 2-4 employees per shift and

delegated tasks

• Data logging

• Handling and counting money

• Received and inventoried shipped product

• Coordinated and delivered dry goods

between stores

KANSAS ARMY NATIONAL GUARD BANDSMAN 2006-2012

• Performed in unit events to boost morale,

patriotism, and community across the state

of Kansas

• Maintained Army standards and decorum

• Maintained and accounted for issued gear

• Assisted with general office and

recordkeeping tasks

Kelsie Brown

785-***-**** acq1yb@r.postjobfree.com 3785 S. Grant St., Englewood, CO 80113 Education

Metro State University, Denver, CO Accounting (enrolled 2014) University of Kansas, Lawrence, KS Bachelor of Social Work, minor in Sociology Awarded: 2012, GPA: 3.4

Extracurricular Activities

MILE HIGH ULTIMATE, DENVER, CO 2013-PRESENT

• Organized and ran a team for the fall 2014

league

• Tried out for, and made, a competitive club

team

NEW DENVER CHURCH, DENVER, CO – WOMEN’S RETREAT MEAL TEAM LEAD, HOST TEAM, BAND 2013-PRESENT

• Led team of 8 women in preparing meal

for 40 women

• Greet attendees

• Prepare materials for weekly service

• Rehearse and perform music

KU MARCHING JAYHAWKS, LAWRENCE, KS

DRUM MAJOR, ADVISORY BOARD, SECTION LEADER 2007-2011

• Led 200-member band during band camp,

rehearsals, and football games

• Represented band for public relations

• Recruited new members

• Planned for the upcoming year

• Taught marching techniques and musical

skills

Trainings & Certifications

Basics of Project Management – SkillPath Seminars, February 2015 Federal Oversight of Grants – October 2014

Accounting for Non-Financial People Fred Pryor Seminars, April 2014 Administrative Assistant’s Conference SkillPath Seminars, February 2014 Leadership Studies Certification University of Kansas, 2012 Global Awareness Program Certification – University of Kansas, 2012 Service-Learning Certification University of Kansas, 2012 References

Amy Murphy

Lockton Companies/New Denver Church

404-***-****

acq1yb@r.postjobfree.com

Adrienne Coffey

Co-worker at FRIENDS FIRST

303-***-****

acq1yb@r.postjobfree.com



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