JAMES E. WHITEHEAD

**** **** ***** **

Washington, DC 20019

202-***-**** Home

acq1s5@r.postjobfree.com

OBJECTIVE: A challenging storage and disaster recovery engineering position that uses new technology to provide for the most effective efficient business practices, while enabling me to learn and develop professionally.

SUMMARY OF QUALIFICATIONS

Experienced Backup/SAN Engineer with a record of success leading and managing Backup and SAN infrastructure implementations:

• Project Management, Analysis, and Implementation

• Strategic & Operational Planning Network Infrastructure

• SAN and Backup Implementation and Administration

• SAN/LAN networking requirements

• UNIX, RedHat, Solaris 10 Administration

• Network Diagram Design Using Visio 2010

• Manage and support SAN systems and services business development activities.

• Evaluate needs of organizational information systems

• Staff supervisory experience, including ongoing training, appraisals and career development

• Manage, assess and recommend IT installs and support to meet business objectives TECHNICAL CAPABILITIES

Hardware: EMC CX380, CX460, CX960, VNX and VMAX Storage Arrays, NetApp FAS Appliances 2540, 3160 and 3240, Violin Memory Storage 6000, 3PAR InServ F400, V400, 7400 and T400, Avamar Node Gen 4, Data Domain DD670, Hitachi HDS 9900 & HUS VM Storage Array, Apple/Promise Storage Array VTrak E610F, Brocade 24000 and 48000 Fiber Switches, McData Enterprise Director Fiber Switch, Intel-Based Servers and Workstations, SUN Servers and Workstations, Cisco Fiber Switch MDS 9000, ADIC iScalar 6000 Tape Library with LTO-5 Tape Drives, Nexus Switches, Data Cable tester, Remote Access Servers, Cisco Wireless LAN, LAN Switches, modems, Cat III, V and VI cabling and fiber optics. Software: Windows Server 2000, 2003, 2008 and 2010, Windows 8, 7, XP, 2000, NT 4.0, 98, and 95, Solaris 10, 9 and 8, Microsoft Office 2013, 2010, 2007, 2003, XP, 2000, 97, 95, Symantec NetBackup 7.6, NetApp 7.34 and 8.0.1, Avamar, Rainfinity, Backup Exec 9.1 and 10.0, Autosys 4.5, Legato Networker 5.1, Visio 2010, Optivity 7.01, Sniffer Pro 3.0, HP OpenView ManageX 1.1, Mozilla/Firefox and Internet Explorer.

PROFESSIONAL EXPERIENCE

Sr. Backup and SAN Engineer (07/14 – 06/15)

Symantec Corporation

SCS and NCDA Certified

Responsibilities: Sr. Backup Engineer using NetBackup 7.6.1 and SAN Administrator for Symantec including multiple sites worldwide. Storage administration duties include 24x7 on-call escalation support on multiple platforms including Hitachi, 3PAR and Promise Storage arrays. Provision LUNS for VMWare guest and physical servers including zoning and troubleshooting issues involving performance and availability.

Backup duties include daily administration of multiple environments. Perform critical restores when required. Enhance and improve the VMWare backup policies from tape to disk backups to utilize dedupe capabilities. Monitor and improve backup performance, and troubleshoot performance related issues. Sr. SAN Engineer (10/09- 07/14)

Dell/Perot Federal Systems

SCS and NCDA Certified

Responsibilities: Administrator for the EMC CX380, CX480, CX960, VPLEX, VNX and VMAX Storage Arrays along with NetApp 2240, 3160 and 3240 Appliances. Proficient with the Brocade 24000 and 48000 Fiber Switches along with the Cisco 9513 Fabric Directors and the McData Intrepid 6140 Director Switches. Proven skills with the Apple/Promise VTrak E610F Storage Array as well. System. Along with my Storage duties I am a Certified Specialist for the Symantec NetBackup 7.5 Backup Software using the ADIC iScalar 6000 tape library on LTO5 tape drives. NetApp Certified Data Management Administrator using various FAS NetApp Systems. Oversee 80+ Regional Servers all over the US using NetApp OSSV for remote replication on NetApp Appliances. Responsible for all UNIX based servers’ connectivity to storage and backup procedures. 24x7 Storage/Backup support for the US Department of Transportation – OST Division.

SAN Engineer (03/07- 10/09)

Bowhead Storage Operations

SCS Certified

Responsibilities: 20+ years experience in the area of system/storage integration. Working knowledge of 2K3, Solaris, and Linux from a storage implementation/ backup / DR standpoint (transaction logs, storage groups, file groups, etc). SAN switch technology management, storage provisioning, LUN masking, zoning, performance management, and volume management. Possess Microsoft, Cisco, Brocade or EMC experience with Exchange and file archiving technologies and methodologies. Specific experience with Legato Networker 7.2.2, ADIC Scalar tape libraries, and EMC Centera Content Addressable Storage (CAS) arrays. Administration for Veritas Netbackup Enterprise Server 6.0 Backup. Experience with physical and virtual tape libraries and Disk2Disk2Tape methodologies, NAS experience and experience with EMC Celera NS series data movers. Hands-on experience with Fibre-Channel and iSCSI SAN connectivity/design. Solid system debugging skills. 24x7 operations support and on-call support responsibilities.Working knowledge of multipathing products (e.g. Veritas DMP, PVLinks, PowerPath, SecurePath). Experience with iSCSI installation, configuration and support desired. Proven ability to learn and good documentation capabilities on the storage side. SAN Engineer (09/03- 03/07)

Pharaoh Networks, Consultant

Responsibilities: Provide comprehensive SAN/Backup systems administration and support for a variety of environments. Work on multiple projects simultaneously and support a broad user base; interface with users in order to resolve technical and user problems. Possess extensive Hitachi SAN Administration experience as well as solid Solaris/Windows Administration skills. Provide hands-on experience with Hitachi arrays (Lightning and Thunder), McData SAN switches (setup included), zoning and the following HBAs: Emulex, JNI, and Qlogic. Proficient with designing, implementing, and managing of Veritas NetBackup 5.1, and Backup Exec 9.1 and 10.0. NetBackup administrator for an Enterprise environment with 4,000+ various clients. Work experience in a UNIX production business environment with an understanding of the UNIX operating system and its administration, management and operation. Develop Remedy tickets for new projects and submit new project plans to a Change Control Board for authorization of implementation.

Senior Systems Engineer (07/01- 08/03)

Science Applications International Corporation (SAIC), Sterling, VA Clearance: Active Secret

Responsibilities: Identify and support specific Network Systems and Services Business Development and Project Management activities. Conduct formal requirements analysis and detailed system specifications. Develop formal engineering drafts for installation, and implementation (after verification/validation). Create formal LAN and MAN engineering drawings detailing the physical and logical infrastructure. Create and implement specific written plans for the installation, configuration, security, testing, troubleshooting, operation, maintenance, and repair/replacement of all networking infrastructure and connected components, including end user device interfaces to the network (routers, gateways, modems, switches). Provide engineering support for Battle Force Tactical Training (BFTT) and Global Command and Control System-Maritime (GCCS-M).

Senior Systems Analyst (07/00- 07/01)

Bridge Communications Holdings, Washington, DC

Responsibilities: Manage, evaluate, recommend, install, and support local area network (LAN) and wide area network (WAN) hardware and software. Evaluate and make recommendations of LAN/WAN hardware and software requirements and capabilities to improve user efficiency. Plan and coordinate total network integration, to include creating and establishing standards for network architecture. Coordinate installation of required hardware and application software programs on LAN and WAN networks. Maintain technical expertise in all areas of network and computer hardware and software interconnection and interfacing; such as routers, multiplexers, hubs, bridges, and gateways. Formulate programming and configuration system changes for software applications to facilitate network system capability. Provide software and hardware training/overview with clients/users to ensure effectiveness. Senior Systems Engineer (03/99- 07/00)

EMC -Data General Division, McLean, Virginia

Responsibilities: Support the Professional Services Healthcare division, primarily in post-sales activities. Set up and configure NT servers and workstations, Remote Access Servers, Digitizers, and Codonics Printers. Review and recommend system utilization and configuration options for system performance enhancements. Architect and implement solutions around NT products, including NT Server and Workstation 4.0, Exchange, DHCP, WINS, RAS, and Internet Information Server. Possess strong System and Network Administration skills, which include knowledge of configuration management/control methodologies and Internet routing technologies: DHCP/DNS, HTTP, HTML, and TCP/IP. Project Engineer (04/96- 02/99)

Bell Atlantic Network Integration, Arlington, Virginia Responsibilities: Perform technical support functions for LAN, PC, and software aspects of networks (i.e. network, PC and printer installation, troubleshooting, maintenance, and workstation configuration). Knowledge of DOS/Windows/NT/OS2, network protocols, personal computer hardware and operating systems applications. Manage contractors on departmental moves within USAirways Headquarters. Problem resolution of LAN communications and new network installs. Coordinated and performed basic maintenance; adding network printers, users, and software to NT servers. Responsible for the upgrade of communication room layouts and electrical power requirements (UPS). Perform class CAT III, and CAT V cable terminations on 66, and 110 blocks. Cable installation to workstations from the hub including cable terminations using RJ-45 connectors. Proposal development and submittal for new LAN, and Voice installation projects within the USAirways headquarters facility and National Airport (Washington DC). EDUCATION

December 1989 Prairie View A&M University, Prairie View, Texas Bachelor of Science in Electrical Engineering Technology May 2009 Symantec Certified Specialist (SCS)

September 2011 NetApp Certified Data Management Administrator (NCDA) References available upon request

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