Steven garrison

**** ***** *****

Monroe Ga ***55 acq1mq@r.postjobfree.com

Summary

Trained and highly proficient in many areas of the City Government. Learned programing and trouble shooting of VOIP/Docsis modems for internet and phone. Trained customer service personnel with field work and in office support. Great knowledge of computer and teachable. Trained and functional user of ARC-GIS gps system used for mapping of utilities.

Highlights

Local government background. Served

13 years in field and office.

Planning and implement of Arc-GIS(GPS mapping) projects.

customer service

Voip/Docsis phone and Internet

Proctor at Georgia Utilities Training

Center

Certified to teach gas safety

certified to teach Flagging

Accomplishments

Completed Facilitating the Teaching-Learning Process & Proctor certification from Industrial Training Services Inc. October 25, 2013

Completed OHSA 511 Occupational Safety and Health Standards for General Industry at Georgia Tech on July 14, 2014.

Experience

City of Monroe. Monroe, Ga 30655

Customer service Beginning May 2002

Worked in VOIP/Docsis phone/internet trouble shooting and programming for customers.

Provided customer service for all utilities including the distribution of trouble calls to the supervisors of each crew.

Trained new employees on the same system.

Certified proctor at GUTA(Georgia Utilities Training Academy) for the City of Monroe. Natural Gas safety, flagging and in the process of being certified for OHSA safety.

Education.

Truett-McConnel College Cleveland, Ga. 1989-91

Monroe Area Comprehensive High School 1984-89, Graduate

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