Romano Rainoni

**** ****** **** **, ***********, Virginia 22152

571-***-****

acq1lz@r.postjobfree.com

EDUCATION

Sep 2010 - Sep 2011 (8/12 classes, 3.7 GPA), Master Degree in Economics and Public Policy

University of Eastern Piedmont Amedeo Avogadro, Department of Economics and Public Policy

Sep 2005 - July 2009, Bachelor Degree, Major in Global Affairs

Università degli Studi di Perugia, School of Political Science

SKILLS AND ACCOMPLISHMENTS

Language

Native language Italian

Fluent in English (TOEFL Score 10/2009 : 109/120)

Fluent in Spanish (B2 - Common European Frame)

Certifications

Servsafe Manager Certification

Leadership and Teamwork

Progetto Giovani, 2010-2011 - Weekly class on teamwork at ACSAL Alessandria; Sponsored and organized by Guala Closures Group

Quantitative and Analytical Skills

GRE Scores: Quantitative 590/700, Analytical Writing 3.0/4.0

Calculus, Advanced Calculus, Intermediate Microeconomics, Intermediate Public Economics, Economical Statistics, completed with 3.7 GPA

Passions

Economic History, Behavioral Economics, Law and Economics, Finance, Management

WORK EXPERIENCE

General Manager, Einstein Bros Bagels – Reston Restaurant 1825 Fountain Dr., Reston VA 20190

January 2015 – present

Responsibilities Include:

-Consistently meet the operating standards of Einstein Noah Restaurant Group Inc.

-Build and maintain a “guest first” culture to ensure high quality guest satisfaction

-Hire, train, develop and retain a motivated successful team.

-Maintain the provided food and payroll budgets by executing good cost control practices

-Possess strong organizational skills with an acute attention to detail.

-Show the ability to supervise and effectively communicate ideas/expectations as a team leader

-Build profitable top line sales

Accomplishments:

Successfully passed 6 weeks GM training at Area Training Store

Drastically improved catering performances, doubled volumes and eliminated “code red” issue. Gained back 12 accounts lost from previous management

Selected, promoted and trained Catering Specialist

Strong improvement in overall operation standard

Successfully passed Steritech internal audit

Strongly improved Team member and Shift leader accountability

Lowest discrepancy between theoretical and actual cost of food and paper and in the area for the first quarter

Multi-Unit Manager (District Leader), PB Midatlantic LLC – Pinkberry Georgetown & Pinkberry DuPont Washington DC.

September 2014 – January 2015

Responsibilities Include:

Hired as a Team Member, March 2012

Promoted as Assistant Manager, July 2012

Promoted as General Manager, January 2013

Promoted Multi Unit Manager (District Leader) August 2014

Accomplishments:

Reduced Shift Leader turnover of 50%

95% average in customer service reports for the year 2014

Highest rank in the company Ecosure inspection for both stores

Top Sales Store and lowest Labor % Store 2014 YTD

One of the two stores in the Midatlantic region to meet the Labor Cost and COGS target for 2013

Reduced labor cost by 6% from the previous year (- $ 73,000)

Raised customer service report score for the year 2013 from 75% to 93% (company goal 85%)

Highest number of positive customer reviews company-wide

Organized 10+ fundraising events with non-profit organizations in the community and developed partnerships with 6 different retail stores in the area for cross-branding marketing operation

Team winner of two national sale contests, as well as two awards from local food business reviews

Italian Teacher, Seton High School, 9314 Maple St, Manassas, Virginia 20110

August 2012- July 2013

Organize lessons, assignments and tests for students

Evaluate tests periodically, as well as daily class performance.

Provided a series of alternative customized multimedia support to engage students and actively support learning process.

Teaching Assistant (Political Language Class)

January 2010-September 2011

Review, correct and tutor students on assignments

Review and edit Essays

Translate (English to Italian) and edit essays and material for class

Tutor (SOSTA project), Università del Piemonte Orientale Amedeo Avogadro, Alessandria, Italy

January 2010-September 2011

Help students solve administrative issues

Tutor ERASMUS Students

intermediate between students and professors/administration

Promote university facilities and opportunities.

References and all Data are available upon request

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