Janiece Johns

**** ******, ***** *****, ** ***** 314-***-**** / acq1jz@r.postjobfree.com

Customer Service/ Customer Relations

Summary of Qualifications

A motivated, results-oriented professional with solid experience in customer service and customer relations. A strong self-starter with the ability to motivate/encourage/coach others when needed. A team player who is committed to continuing to grow professionally, achieves at the highest level of potential, and provides excellent results.

EDUCATION

Vashon High School 2011

PROFESSIONAL EXPERIENCE

Saint Louis Science Center (Yes Program)

Student Teacher 5/2007-8/2011

Ignite and sustain lifelong science and technology learning throughout the community

Provide educational instruction in the subject areas of Science, Technology, Engineering, Art, and Mathematics (STEAM).

Provide leadership skills that will enhance the student’s capability to deal with real world skills.

Assist in building self-confidence and personal success.

McDonalds’s

Crew Member 11/2011-2/2015

Provide superior customer service in a timely and efficient manner.

Food Preparation

Cash Handling

Cleanliness of the facility

Process customer orders via front counter and drive thru window

Stock and replenish supplies

Busch Stadium Sport Service 5/2015-present

Stand Attendant

Attempts to ensure service is prompt and courteous and meets company expectations.

Participates in set-up of stand, arranges inventory, notifies Stand Leader of any inventory deficiency or shortages

Greets guests approaching stand

Prepares and serves food and beverage items in correct proportions, following proper sanitation guidelines according to Company standards and specifications

Serves alcoholic beverages responsibly, requests identification, adhering to all unit and company alcohol service policies and procedures.

Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.

References available upon request

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