JORGE POLES

**** ***** ***** **. *******, FL ****7

407-***-**** acq1bf@r.postjobfree.com

https://www.linkedin.com/in/jorgepoles

CHARACTER PROFILE

Information Technology Specialist with 20+ years of experience of forming strategic partnerships

Multilingual in English, Spanish & Catalan with outstanding interpersonal and a communication skills

Proven track record of efficient Data Center End User Support, Mainframe Access Audits, & Job Batch Streaming

Exceptional computer security and compliance knowledge with ability to troubleshoot diverse platforms

Knack for successfully implementing and overseeing complex projects including coding and networking

Gifted at multi-tasking, problem solving and leading / coaching a team, even during disaster recovery

TECHNOLOGICAL SKILLS SUMMARY

Systems: CICS/ISPF/Mainframe, Unix-Based Systems (Solaris, Linux, BSD); Windows (all), Novell NetWare

Databases: Oracle, Hyperion, DB2, Notes Databases & Relational Databases

Languages: JCL, SQL, HTML, Cobol

Software: Lotus Notes, MicroSoft Office Suite (Word, Excel, Outlook, Access, Powerpoint, Project, Visio)

Hardware: Printing Systems, including Impact, IBM laser and OCE

Networks: LANs, WANs, VPNs, Routers, Firewalls, TCP/IP

Security: Anti-Virus Tools

Specialties: IBM, Tivoli, Remote Operation, VTAM, MVS, JCL language & VSAM AMS files, RACF, CA-7 Scheduler

Endeavor, NetView, Changeman / Netman / Maximo ticketing tools, MIM, LPAR, T24, Sysplex, Cobol

Omegamon, Editran, GATF, DFHSM, JES2/3, TACACS, TSO, ISPF, File Aid, IFBR14, IDCAMS, z/OS

CA-IDMS, Mainframe DB2, Lotus Simphony, Cobol II, PDS, GDG, DB2, Hummingbird, OPC Schedulers

Apache, Backup Management, Data Integrity, Debugging and managing stressful Host

PROFESSIONAL EXPERIENCE

Self Employed Orlando, FL

Technical Freelancer 2014-Present

Relocated to the United States from Spain, attained legal right to work in this country

Staying current on technology trends occurring in the industry by assisting local users

Actively seeking full-time permanent employment and willing to travel and/or relocate

IBM Global Services Barcelona, Spain

IT Consulting Specialist - Security & System Server Operations 2007-2013

Oversaw 24x7 Data Center management for jobs batch, networking, OPC scheduler, IPL and Disaster Recovery

Consistently delivered on monthly, quarterly, and annual targets while engaging team and upper management

Audited Mainframe accesses for Deutsche Bank, spearheaded End User Support and compliance duties

Extracted information with SQL, implemented security policies, including templates & health checking processes

Acted as Master APAR Creator and assigned IT tickets through Changeman and Maximo systems

BANCO Sabadell (Merger of Banco Atlantico), Barcelona, Spain

IT Specialist - T24 Process 2004-2007

Responsible for managing disaster recovery processes, repairing and restoring hosts through NetView

Performed IPL/POR with Hardware Management Console (HMC) & pushed programs from testing to production

Analyzed abend codes / tickets and transferred files between customers and host with EDITRAN

Monitored daily T24 operations of branches across the United States, ensuring optimal performance

Utilized debugging tools and File Aid Facilities to create, delete, copy, and rename data sets

BANCO Atlantico Barcelona, Spain

IT Specialist - Printing Systems 1997-2004

Provided IT support of all Printing Systems (IBM 3800 Series/Impact, OCÉ printer…), IBM S/38, NetView