DESTINY COLQUITT

**** ********* ***. ***, *******, Texas 77077 • Home: 713-***-**** • Cell: 713-***-**** • acq1ar@r.postjobfree.com

Professional Summary

Dedicated customer service representative that is motivated with an unwavering commitment to customer

service. Determination is displayed on all endeavors by paying close attention to detail for optimal results.

Skills

MS Windows proficient Computer-literate performer with extensive

Fast Learner software proficiency covering wide variety of

Positive attitude applications

Strong work ethic Teamplayer

Flexible and able to adapt multi-task

Typing skills 25-40 wpm

Work well under pressure

Exceptional listener and communicator who

effectively conveys information verbally and in

writing.

Work History

Sales Associate, 11/2014 to 07/2015

The Limited – 5085 Westheimer Rd, Houston, TX 77056

Effectively communicated with and supported sales, marketing and administrative teams on a daily

basis.

Served as main liaison between customers, management and sales team.

Provided ongoing guest service, including giving fashion advice.

Maintained cleanliness and presentation of stock room and production floor.

Directed calls to appropriate individuals and departments.

Built long-term customer relationships and advised customers on purchases and promotions.

Designed displays to make the store experience interactive, engaging and reassuring.

Asked open-ended questions to assess customer needs.

Folded and arranged garments in attractive displays.

Communicated all store initiatives and promotions to customers to generate return business.

Greeted customers entering store to ascertain what each customer wanted or needed.

Answered on average fifteen calls per day by addressing customer inquiries, solving problems and

providing new product information.

Politely assisted customers in person and via telephone.

Provided elevated customer experience to generate a loyal clientèle.

Bagged, boxed or gift-wrapped sold merchandise per customer's request.

Education

Associate of Arts: Nursing, Current

Houston Community College - 9910 Cash Rd Stafford, TX

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