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Technician Customer Service

Location:
Hurstville, NSW, 2220, Australia
Posted:
July 31, 2015

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Resume:

H.Thushara Priyanka (Pri)

Automotive Technician

Email : acq1ap@r.postjobfree.com

Skype: thushara.priyanka2

Profile Summary

Trade-qualified automotive technician (TRA recognized) with 12 years of sound experience in the field of automotive mechanics. Adept in performing mechanical and electrical and software installation, engine & transmission overhauling maintenance and repairs, especially on light vehicles. Knowledgeable in all areas of the Auto mobile Electronic and electrical systems, and excellent in analyzing and solving problems with various electrical controls and systems on modern vehicles. Have also acquired the ability to adapt quickly into the application of automobile Technology and update diagnostic software.

A resourceful team player, while independent, with a high sense of responsibility and social personality. A diligent and conscientious worker with good (English) communication skills and customer service.

Personal Details

Full name: Hanwellage Thushara Priyanka

Known as: Pri Hanwellage (Pree Hung-walla-geh)

Gender: Male

Date of Birth: 31/05/1978

Nationality: Sri Lankan

Phone: +94-112****** or AUS 041*******

Pass no : N 3473644

Address: 34/25A, Baseline Avenue, Borella, Colombo o8, Sri Lanka

Email: acq1ap@r.postjobfree.com

Key skills and Competencies

Engine & Gear box overhauling; cylinder head overhauling; brake overhauling

Electrical systems and controls, major and minor service

Installations & maintenance of electromechanical alternators and starters

Motors repair, HV A/C systems repairs,

Switches & circuit controlling systems

Electrical Code Troubleshooting,

Testing Instruments, motors, generators and entertainment systems

Professional Trade Qualifications & Training

Certificate of Proficiency as skilled craftsman- Automotive mechanic

National Apprentice and Industrial Training Authority. ( 4 year full time course)

Automobile mechanic- 4- year in plant training course for at United Motors Lanka Ltd and Piyota Motors Sri Lanka. ( sole agent for Mitsubishi vehicles in Sri Lanka)- Aug 1998-Aug2002

Automobile Mechanic – 6 Month part time course covering basic aspects of technical drawing, workshop technology and motor vehicle technology at Automobile Engineering Training Institute, Sri Lanka

Automobile technology 8 month course conducted by Rotary Auto Training center at Nugegoda, Sri Lanka-9 sep 2001 to 5 may 2001

Advance Auto – technology – 8 month course conducted by Rotary Auto Training center at Nugegoda, Sri Lanka – 2nd may 2002 – 24th Oct 2002.

Peugeot Technical Advisor Introduction course – Regional Training Center Middle East

Citroen Introduction to Expert Technician training - in Dubai (22.06.14 – 26.06.14 )

Other Qualifications and Licenses

Computer ICDL (International Computer Driving License)

Safety and First Aid

Fire warden, Permit to work, Safe Operation with driver training

Sri Lankan Driver’s License

Language Competency – fluent in English, Sinhala and Hindi

Academic Qualifications

Passed the GCE Advance Level Examination – National Exam, Sri Lanka

Passed the GCE Ordinary Level Examination – National Exam, Sri Lanka

Work Experience (Current Employer)

Employer: Mccarrolls Automotive Group

(Sole agent for Citroen vehicles in AUS)

Position: Citroen Technician

Duration: JUNE 2015- up to date

Work Experience

Employer: Al Rostamani Trading Company, Dubai, UAE

(Sole agent for Citroen & Suzuki vehicles in UAE)

Position: Mechanical Technician (June 2014-June 2015/NOV 2010-DEC 2013 )

Employer: Carmart Limited, Colombo, Sri Lanka (Sole Agent for Peugeot vehicles in Sri Lanka)

Position: Technician- Service Department

Duration: Feb 2014 to May 2014 and Jun 2008-Nov 2010

Thoroughly testing and analyzing customer vehicle to understand the complaints reported by customer in repair order.

Trouble shooting and repairing of major and minor mechanical jobs.

Overhauling diesel and petrol engines, Peugeot light vehicle cylinder head overhauling.

Overhauling gear box – automatic and manual. Replacing valve body, multifunction switch, pressure regulation valves, repairing in auto transmission and clutch overhauling, rectifying clutch shudder in manual transmission.

Repairing or replacing faulty parts.

Re-testing systems to ensure repairs have been successful, including road testing vehicles.

Troubleshooting, estimating and repairing (specialized for all kinds of auto-electrical/minor electronics jobs including – conditioning).

Troubleshooting and repairing of fuel systems; replacing fuel injectors, fuel pumps, pressure regulators.

Troubleshooting and repairing electrical systems; checking battery condition by hydrometer, electrical load tester. Checking starting capacity, using Medtronic battery tester and replacing battery. All DTC clear by diagnostics tools. Used DIAG 2000, PPS and DIAG BOX

Completing pre-delivery inspection effectively, fixing fire extinguisher and audio systems in vehicle.

Replacing timing belt and related parts. Wheel alignment and wheel balancing service.

Troubleshooting and rectifying steering, suspension and braking systems.

Fault diagnosing through PPS/Diagbox etc, software updating for engine and gearbox ECU, BSI by internet.

Diagnosing and rectifying customer complaints within strictly promised delivery time.

Handling all kinds of service and brakes overhauling.

Employer: Al Rostamani Trading Company, Dubai, UAE

(Sole agent for Citroen & Suzuki vehicles in UAE)

Position: Mechanical Technician

Duration: Nov2010-Nov2013

Engine and gear box overhauling, cylinder head overhauling, timing belt & related parts replacements

Major and minor services, brake overhauling drum and disc skimming, clutch overhauling.

HVAC- repair and servicing, finding A/C gas leakage by special tool, opening dash board and replacing evaporator.

Ignition key registration, remote key programming by scan tool.

Special diagnostic troubleshooting by scan tool, checking parameters.

Electricals repairs, checking wiring diagram.

Checking and repairing window winders, replacing related parts.

Checking wheel balance, tyre replacement and wheel alignment.

Checking and repairing suspension systems, rare axle and final drive.

Employer: European Motors L.L.C, Muscat, Oman (One of the Zubair Group Companies)

(Sole Agent for Peugeot & Citroen vehicles in Sultanate of Oman)

Position: Auto Mechanic

Duration: May 2005 – May 2008

Overhauling engines of diesel and petrol vehicles, cylinder head overhauling.

Using specialized equipment to take readings from the vehicle to identify faults.

Checking and testing wring systems, use Peugeot service box.

Researching faults using manufacturers’ circuit diagrams and specification manuals.

Repairing or replacing faulty parts. Re-testing systems to ensure repairs are successful, including road testing the vehicle.

Overhauling gear box – automatic and manual. Replacing valve body, multifunction switch, pressure regulation valves, repairing in auto transmission and clutch overhauling; troubleshooting and repairing electrical systems, checking battery condition by hydrometer, electro load tester. Checking starting capacity with Peugeot special tool and replacing battery, initializing engine E.C.U All DTC clear by diagnostic tools.

Completing pre-delivery inspection effectively, fixing fire extinguisher and audio system in vehicle.

Completing pre-delivery inspection effectively, fixing fire extinguisher and audio systems in vehicle, done web training and obtained wide knowledge about Peugeot.

Fault diagnosing through diagnostic tools, updating new software, handling all kinds of periodic and preventive maintenance.

Overhauling brakes, clutches; adjusting steering systems.

Employer: Tech Lanka Auto Engineers ( All kinds of vehicles in Sri Lanka)

Position: Auto Technician

Duration: October 2004 – May 2005

Employer: Piyota Motors (Specialist for Peugeot vehicle, V.W, Audi & Japanese vehicles in Sri Lanka)

Position: Auto Mechanic

Duration: August 2002 – September 2004

Referees

Available on request (including reference letters)



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