John W. Goering

**** ********* ****** ***** ****, MN 55116 651-***-**** acq11m@r.postjobfree.com

Career Summary

I am an IT Manager/Director with 24 years of experience in technical management and corporate leadership. I have effectively worked at the local, national and international level to understand organizational needs and translate them to into successful, cost-effective, business and system solutions. I excel at providing comprehensive secure networking design, systems analysis, and full lifecycle project management. I’m highly customer-focused with outstanding support service skills, vision and technical background to manage, motivate, and guide any IS department.

EMPLOYMENT EXPERIENCE

2014-Present Server / Storage / Desktop Manager, CHS

2014-Present SAP Technical Design, CHS

2013-2014 IT Operations Manager, CHS

Managed Operations group & Data Center

Updated and expanded AC and UPS systems

Re-engineered backup solutions and retention.

Started BIA and D.R. project.

Change Management Lead

2001 – 2013 IT Manager, Skyline Displays Inc. Eagan, MN

Manage I.T. staff with a focus on long term development and retention in a cost constrained environment.

IT budgets for all local, national and international locations in a matrixed environment.

Manage long and short range planning and prioritization for all internal systems with a focus on reusable, effective and economical technologies, including virtualization, storage area networks, replication, thin client virtual desktops and IP convergence. This helps minimize cost to Skyline and align IT resources without jeopardizing system up time, stability or business continuity.

Authored Skyline IS polices, ensuring the proper governance controls and security management.

Provide management of all network operations including 24/7 operations center, global technical support, and end user support via helpdesk, network, and desktop groups.

Coordinated the final months of a 36 month SAP implementation, including all go-live and Basis activates company wide.

Manage the SAP Basis groups and act as the technical manager for SAP troubleshooting and logic.

Collaborate with vendors to optimize IT solutions to meet stakeholder expectations while remaining within budget. These solutions have included SAP, Microsoft applications, mobile solutions, websites, blogs, Internet cameras, Virtual Desktops for remote sales force, and virtual phones.

Phone System Design and Replacement efforts at all locations while achieving IP convergence.

Responsible for the combined budgets of both IT departments.

1999 - 2000 Director of End User Services and Network Operations, Fair Isaac And Company (FICO Score) Saint Paul, MN

At Fair Isaac, a 3,000 person company with $500 million in annual sales, I Managed a 24 person I.S. department, budgets, and projects for six US locations and Europe.

Started the MS SQL Database practice at Fair Isaac.

Migrated file and print operations to Windows for all US and operations.

Implemented Y2K mitigation plans and completed Y2K plan.

Reorganized internal network operations IP structure to comply with corporate changes.

Consolidated and replaced aging phone system infrastructure.

Completed multiple internal development projects involving workflow processing.

Merged internal & external helpdesk support to reduce duplication while maintaining support for legacy DynaMark mainframes.

1995 – 1999 Manager of Corporate Information Systems, Braun Intertec Corp. Minneapolis, MN

At Braun Intertec, a 700-person company with $90 million in annual sales, I Managed a 10 person IS department, budgets, and projects for twelve US locations.

Developed Braun’s first website and continued direction of web site development, intranet and internal programming.

Instituted Braun’s first WAN connecting most major sites and eventually connecting all sites.

Created the first helpdesk, networking and desktop support teams.

Connected all sites to the company’s first WAN and first connections to the internet and external email.

1991 – 1995 Manager of Client Services, MicroAge Computer Systems St. Paul, MN

Developed Microsoft Application training for delivery to multiple clients.

Implemented a variety of large and complex server and networking environments for clients including Edina Realty, Metropolitan Federal Bank, Shea Architects, Equity Title, Cuningham Architects, and Braun Intertec.

Created MicroAge’s first development efforts for external clients.

Hardware and Software research for clients during a period of rapid change in the industry.

EDUCATION

May 2015 MBA College of Saint Scholastica

1999 Bachelor of Science - Management Information System

Metropolitan State University St. Paul, Minnesota

Certifications

Project Management Professional (PMI’s highest Project Management Certification)

Certified Information Systems Security Professional (ISC’s highest Security Certification)

ITIL Foundations Certified

Certified Network Engineer

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