Karen Fisher

*** ****** **** *****

Sanford, Florida United States 32773

760-***-****

acq0yg@r.postjobfree.com

Objective

To use my skills in a position that offers exposure to exceeding the needs of customer service.

Work Experience

Panera Bread, Jacksonville, Florida United States

GM/Market Training Manager

07/2007 - 05/2015

Managed all phases of development, onboarding, training, staffing of new associates and managers. Trained new staff in opening of 14 brand new cafes across the southeast. Accomplished results in training by obtaining top 3 position in nation for concept for 4 years running.

Starwood, Rancho Mirage, Ca United States

Supervisor Documents Origination

09/2004 - 07/2007

Managed team in escrow, finance, data entry, contracts of real estate purchases. Weekly and monthly budgets, payroll, travel vouchers, appointments, notary. Accomplished 90% rating in company accuracy.

I Love Country Cafe, Honolulu, Hi United States

Operations Manager

02/2001 - 08/2004

Managed FOH, BOH restaurant in new concept for full service. Established food and beverage goals, implemented new sales by adding lounge and liquor sales, inventory of all food and beverage, results oriented labor control under 22%, comps growth, salesgrowth, customer service.

Implemented new hire policies within state laws. Developed and trained all staff on full service, FOH, BOH, Kitchen Managers.

developed guidelines for better results in opening/closing procedures. Maintained food and beverage planned goals with increase in comp sales ytd.

Catering of party events 300 guests.

Carrows

General Manager

061997 - 01/2001

Managed FOH/BOH full service restaurant in Palm Springs, Ca.

Maintained sales volume above 55k weekly, inventory and audits of all liquor, food products. Trained and developed staff

Implemented tour buses for catering revenue on weekly calendar

Established cleaning tasks for staff

Scheduling, forecasting, labor

Education

McKinley High School Honolulu, Hi United States

diploma

1974 - 1978

Basic curriculum in high school studies Accomplished honor roll student, co captain swim team, tennis team, journal team

Skills

Attention to detail

Customer service oriented

Data entry skills excel, point of sale, word, spreadsheets

Professional

Development and training of staff

Strong organization, problem resolution, co municationand interpersonal skills

Skills associated with internal auditing, inventory, labor, managerial accounting

Start up operations

Time management skills 2007

Ability to work in a fast paced environm Karen Fisher

934 canary lake court

Sanford, Florida United States 32773

760-***-****

acq0yg@r.postjobfree.com

Objective

To use my skills in a position that offers exposure to exceeding the needs of customer service.

Work Experience

Panera Bread, Jacksonville, Florida United States

GM/Market Training Manager

07/2007 - 05/2015

Managed all phases of development, onboarding, training, staffing of new associates and managers. Trained new staff in opening of 14 brand new cafes across the southeast. Accomplished results in training by obtaining top 3 position in nation for concept for 4 years running.

Starwood, Rancho Mirage, Ca United States

Supervisor Documents Origination

09/2004 - 07/2007

Managed team in escrow, finance, data entry, contracts of real estate purchases. Weekly and monthly budgets, payroll, travel vouchers, appointments, notary. Accomplished 90% rating in company accuracy.

I Love Country Cafe, Honolulu, Hi United States

Operations Manager

02/2001 - 08/2004

Managed FOH, BOH restaurant in new concept for full service. Established food and beverage goals, implemented new sales by adding lounge and liquor sales, inventory of all food and beverage, results oriented labor control under 22%, comps growth, salesgrowth, customer service.

Implemented new hire policies within state laws. Developed and trained all staff on full service, FOH, BOH, Kitchen Managers.

developed guidelines for better results in opening/closing procedures. Maintained food and beverage planned goals with increase in comp sales ytd.

Catering of party events 300 guests.

Carrows

General Manager

061997 - 01/2001

Managed FOH/BOH full service restaurant in Palm Springs, Ca.

Maintained sales volume above 55k weekly, inventory and audits of all liquor, food products. Trained and developed staff

Implemented tour buses for catering revenue on weekly calendar

Established cleaning tasks for staff

Scheduling, forecasting, labor

Education

McKinley High School Honolulu, Hi United States

diploma

1974 - 1978

Basic curriculum in high school studies Accomplished honor roll student, co captain swim team, tennis team, journal team

Skills

Attention to detail

Customer service oriented

Data entry skills excel, point of sale, word, spreadsheets

Professional

Development and training of staff

Strong organization, problem resolution, co municationand interpersonal skills

Skills associated with internal auditing, inventory, labor, managerial accounting

Start up operations

Time management skills 2007

Ability to work in a fast paced environment.

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