M NAVIN KUMAR
House no: - *-*-***, Flat no- ***,
Sri Sai Krishna appt, Phone#: +91-779*******
ECIL post, Hyderabad - 500062. E-mail: acq0ws@r.postjobfree.com
CAREER OBJECTIVES:
To seek a job in a reputed organization where I can utilize my knowledge and skills and contribute the same for the growth of the organization.
Brief Overview:
Completed Certification in SAP FI Consultant from LITHAN GENOVATE, SAP authorized Training Center, Hyderabad.
Holding Masters in Commerce & Business Management with 4 years 6 months of working experience in Bank of America and SITEL.
Summary of Experience:
1.Company Name : Bank of America
Title : Sr. Team Member
Duration : 22nd November 2010 to 03rd November 2014
Process : SMPC (Online Banking) and Land Safe (Mortgage)
Job Responsibilities:
Providing online Banking facilities to the Large Corporate.
Modification of the Accounts.
Allocation of the work to team mates.
Maintaining the foreclosed properties.
Regular interaction with client via phone, mail and chat.
Interaction with the LOB’s.
Coordinating activities with other team members.
Internal Audit.
Preparation of MIS reports for management review purpose.
Giving presentation on MBR.
Cross-Trainings.
Supporting the other process.
2.Company Name : SITEL
Title : Customer Service Professional
Duration : 25th September 2009 to 21st April 2010
Process : AIRCEL
Job Responsibilities:
Handling in bond Calls
Providing Customer support
Providing end to end resolution to the customers
Maintaining a high degree of customer satisfaction.
Conducting quality assurance activities.
Coordinating activities with other team members.
Educational Profile:
Certification
Financial Accounting with SAP ECC 6
Version
ECC 6.0 EHP 6
Certification ID
QUALIFICATION
INSTITUTION
COURSE
SCORE Year of Passing
Post Graduation
Osmania University
MBA(Finance)
65%
2012
Degree
Bhavan’s Degree College
B.COM
62%
2009
Intermediate
Bhavan’s Junior College
CEC
70%
2006
Xth class
Kendriya Vidyalaya Tirumalgheery
CBSE
55%
2004
Skills:
MS Office.
Undergone basic training of Six Sigma.
Undergone Lower level in Type writing.
Personal Profile:
Father’s Name : M Bonjudu
Date of Birth : 14th November 1988
Languages Known : English, Hindi and Telugu
Marital Status : Single
Passport No. : L6717439
Address : House no-1-7-202, flat no- 104, Sri Sai Krishna appt,
ECIL post Hyderabad – 500062.
Declaration:
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars
Date:
Place: Hyderabad M. Navin Kumar