Wylatt Pernell

***** **** **** **. ***. *****Little Rock, AR 72211*501-***-****

acq0st@r.postjobfree.com

Dear Hiring Manager,

In my recent job search, I found a job posting for a Customer Service Representative. This listing immediately grabbed my attention, as it would complement my skills and allow me an opportunity to share my enthusiasm for great customer service.

My experience in customer service began several years ago with my first job as a cashier in a fast-food restaurant. The main objective throughout the years has been to maintain efficient, friendly, and exceptional service for each customer. Through excellent verbal communication, a kind spirit and empathetic professionalism, I assisted consumers with joy.

Attached is a copy of my resume for your review and I look forward to meeting you in the near future.

Sincerely,

Wylatt Pernell

Wylatt Pernell

12201 Mara Lynn Rd. Apt. 5206*Little Rock, AR 72211*501-***-****

acq0st@r.postjobfree.com

Summary

Excellent written and verbal skills, detail oriented and well experienced in multitasking. Take pride in having great work ethic and outstanding customer service skills.

Education

Remington College

Medical Billing & Coding Diploma Graduation Date: 11/2014

HIPAA & OSHA Trained CCA (Certified Coding Associate) Eligible

Skills & Accomplishments

Proficient with operation of standard office equipment; Microsoft Office, Excel, Access, Allscript, Data Entry, Auditing and Retail. Obtained in-depth knowledge of Medical Terminology, ICD-9/HCPCS and CPT Coding, Anatomy and Physiology, Medical Records Management, Computerized Insurance and Billing, and Diagnosis-Related Groupings.

Work Experience

Arkansas Urology Little Rock, AR 10/2014

Externship (80 hrs.)-Obtained and verified Medicaid referrals, prepared and faxed request for Extension of Benefits reports.

Little Rock Convention & Visitors Bureau Little Rock, AR 03/2013-Pesent

Parking Cashier-Collect tickets, payments, balance cash and complete shift report for the parking deck.

Kum and Go Little Rock, AR 04/2012-04/2013

Food Associate/Cashier-Fast, friendly customer service when preparing food, cashiering, stocking, cleaning and completing minor paperwork.

Pulaski County Special School District Little Rock, AR 08/2009-06/2010

Kitchen Sub-Baker Elementary-Prepped breakfast, assisted and served lunch trays, stocked and cleaned.

Jamison Suites Little Rock, AR 06/2006-02/2009

Night Auditor-Formulated end-of-the-day audit report and fax, completed shift checklist and report, customer check-in/check-out, set up breakfast line and minor cleaning.

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