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Engineer Quality Assurance

Location:
Brandon, FL
Salary:
$80,000 annually
Posted:
July 30, 2015

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Resume:

Lashaye Nichole Webster

**** ***** ********* ****, *****

florida 33616

acq0ri@r.postjobfree.com

813-***-****

OBJECTIVE

Seeking to gain management experience.

EXPERIENCE

DCGS-SOF System Engineer/QA Tester September 2014 - Present

Pragmatics, MacDill AFB, Florida

DCGS-SOF system administrator/QA tester performs a wide variety of Systems Administration, engineering, and Quality Assurance tasks in support of the Distributed Common Ground/Surface System – Special Operations Forces program office to include: writing a variety of software and functional test plans, and/or manuals for documentation for a wide range of uses. Providing daily administration of production and test networks including account management, patch management, system troubleshooting, and systems integration. Identifying barriers and root causes of Quality Assurance issues and performance gaps. Writing, revising, and verifying quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently. Identifying and recommending procedures and workflow improvements. Providing feedback to both management and employees on the quality of work.

GCCS-J Tier 2 Technical Support Administrator June 2011 - September 2014

Venatore, MacDill AFB, Florida

GCCS Tier 2 support engineer provides Global Command and Control Systems - Joint (GCCS-J)/Agile Client/ICSF/C2PC/JRE/CDS technical local and remote support to clients within the USCENTCOM AOR footprint and local command clients. Configured, installed, implemented, maintained, and troubleshot GCCS technologies. Provided system administration for COP, I3, JOPES, C2PC, security, and client/server installs, Unix, C2PC, Solaris 7/10, and Windows Server 2003/2008. Previously provided Tier 1 support for GCCS-J enclave and worked closely with tools such as Active Directory (AD) and Joint Targeting Toolkit (JTT). Conducted server checks to verify the fidelity of the GCCS-J connectivity. Responded to Automated Help Desk Remedy tickets, documented actions taken to resolve the problems identified and returned the user's system back to the service standards. Worked daily with Windows 2003/2008, XP/7 clients and servers and VMware.

Global Command and Control System May 2009 - August 2011

Administrator Intern

Science Applications International Corporation, MacDill AFB, Florida

Performed functions as a Solaris System Administrator for HQ CENTCOM and various locations throughout the USCENTCOM Area of Operations. Expert, operational experience working with the GCCS-J and its service variants (GCCS-M, GCCS-A, GCCS-AF, IAS/IOS, and/or TBMCS). Possess skills associated with installation, maintenance, upgrade, analyzing, troubleshooting, repairing and restoring computer and information systems to operational status, which include servers, and desktop clients operating UNIX, which is part of JDISS and DISA platforms, GCCS servers and client applications (GCCS-J client, Agile Client, Command and Control Personal Computer (C2PC)) with emphasis on communications configuration, track data flow and synchronization of the Common Operational Picture (COP).

Education and Statements

Bachelor of Science degree in Computer Science from Eckerd College

Current Top Secret SCI Clearance

CompTIA Security Plus Certification (April 2012)

4 years of GCCS-J related systems experience

Superb oral and written communications skills

Significant Command and Control system architecture knowledge

Diverse background knowledge on Command and Control Systems such as the GCCS-J ICSF & AGILE Client, TRS, MATT, C2PC, STRED, SEWD 3.1, TACVIEW, JRE, ADSI, and Google Earth.

Skills

- MS Office Suite

-JBFSA-XML

-BFMTR

-Windows XP/7

-Google Earth

-Global Command

and Control

System – Joint (GCCS-J)

-ICSF Client

-Command and

Control Personal

Computer (C2PC)

Joint Tactical Command and Control Work Station (JTCW)

-AGILE Client

-Air Defense

Systems Integration (ADSI)

-Joint Range

Extension (JRE)

-VMWare

-Secure Global Desktop (SGD)

-Active Directory

-Shared Early Warning (SEW)

-Ballistic Missile Early Warning

-CENTRIXS

-Common Operational Picture (COP)

-Java Image Video Exploitation (JIVE)

-Community Motion Imagery Library (CMIL)

-National Imagery Transmission Format (NITF)

-Global Broadcast Service (GBS)

-Primary Image Capture Transformation Element (PICTE)

-Linux

-UNIX

-Solaris 7/10

-HP Blade Servers

-Windows Server 2008 and 2012

-NetApp 8.3 Clustered da



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