Melissa Marie Soliz

**** **** ****** *****

Grovetown, GA 30813

Cell # 409-***-****

acq0ny@r.postjobfree.com

Objective:

To use my skills, knowledge, and training in a clerical or accounts payable position with a growing corporation that has room for advancement. Currently living in Augusta, GA. Looking to move back home to Texas.

Experience:

D-1 Managed Services, LLC. -Augusta, GA [5/14- Current]

Assistant Branch Manager-HR/Payroll

Answer all incoming phone calls

Interview prospective employees to send to Kellogg's in the Copack division

Drug test prospective employees before sending them to the job site

Teach orientation class to new hires every week

Responsible for E-Verifying new employees

Fax off Georgia New Hire forms to state

Responsible for entering in new employees into Eempact system

Responsible for keeping employee personnel files current

Responsible for attending employee discharge interviews and typing up separation notices

Worked closely with plant crew schedulers to ensure employee time clock punches were correct and all mistakes were caught by payroll entry date

Helped assist the payroll department and clarify any mistakes made in payroll for over 400 employees

Telephone meetings with the Georgia Department of Labor on unemployment claims

Turned in weekly partial unemployment claims for employees who qualified

Trained new Assistant Branch Mangers

Cross trained to work at the plant as the weekend on call crew scheduler at the plant

Cranston Engineering Group -Augusta, GA [3/14- 4/14]

Administrative Assistant-Accounts Payable/HR

Answered and redirected incoming calls using a PBX switchboard

Processed incoming and outgoing mail

Sent packages via UPS/FedEx for engineers

Entered all invoice charges into accounting system

Set up new vendor information into accounting system

Helped enter expense reports and payroll for all employees

Helped cater weekly design staff meetings for 25 attendees

Responsible for company petty cash (balancing and requesting more)

Kept all company contacts up to date on server

Responsible for making new employee handbooks

Responsible for making new employee record files for HR

Maintained emergency contact list for all employees

Helped company partners and HR keep up with interview schedules

Responsible for keeping track of company key log

Created and updated internal company phone log

Typed job proposals for Structural Engineering, Civil Engineering, Municipal Engineering and Survey Department prospective clients

Typed company transmittals for Structural Engineering, Civil Engineering, Municipal Engineering and Survey departments.

Augusta Staffing (for Cranston Engineering Group) -Augusta, GA [8/13 3/14]

Administrative Assistant-Receptionist

Answered and redirected incoming calls using a PBX switchboard

Processed incoming and outgoing mail (metered mail, took to post office when after hours)

Sent packages out via UPS/Fed Ex for engineers

Helped the Structural engineering department with submittals

Provided extra clerical support to our Survey department.

Kept all company contacts up to date

Catered weekly design staff meetings (for 25 attendees)

Kept track of all shipments and project numbers to turn into Accounting Department

Responsible for sending out Christmas cards for the company and keeping the Christmas card list current

Remedy Staffing Agency (For Hawaiian Electric Company (HECO)-Honolulu, HI [09/12-12/12] PCSing off island

Billing Analyst

Worked closely with Customer Service department to address all billing errors

Put in work order requests for meter exchanges and meter reads

Corrected implausible meter reads

Performed escalations when necessary

Applied credits to accounts that have Photovoltaic (PV) system

Sent out corrected bills

Helped coworkers with their workload on down time

Responsible for many special projects that were given to myself and coworker

Health Plan Systems-Honolulu, HI [11/10-3/11] State ended contract

Billing Analyst

Coded for Behavioral Health

Coded for court ordered procedures both office and hospital

Data entry for contracts with prospect dr. offices

PBX-Swithchboard (covered for lunch schedule)

Learned Epic System

Learned HPS-Tandem

Learned and taught HPS-Citrix system

Reconciled Billing for 4 doctors (infectious disease & internal medicine, behavioral health)

Worked on paid E.O.B.'S

Worked on denied E.O.B.'S

Spoke to patients regarding their account balances

Called insurance companies to verify insurance, and other issues

Called daily to get Medicare Checks

Wrote patient responsibility letters

Wrote appeals for denied claims

Medisoft

Corporate Connections -Webster, TX [1/02- 10/09]

Administrative Assistant

Answered and redirected incoming calls using a PBX switchboard

Connected and disconnected utilities for corporate housing customers

Ensured utility company work orders were completed by required service deadlines

Performed general secretarial duties such as filing, faxing, data entry, and proofreading outgoing letters and work orders for my boss

Prepared spreadsheets for numerous corporate housing accounts

Processed both incoming and outgoing mail

Galveston County Tax Office- League City, TX [10/06-10/07]

Customer Service Representative

Effectively processed car title applications for state processing

Processed car titles for Advantage BMW, Clear Lake Nissan, and Lexus of Clear Lake

Processed titles for trailers

Accurately processed property tax payments for Galveston County

Issued motor vehicle license plates, registration stickers, handicapped placards and liquor licenses

Performed other office duties as needed such as filing, faxing, redirecting calls and data entry

Clear Lake Nissan-League City, TX [6/04-5/05]

Head Cashier-Service Dept. (dealership bought out)

Trained new office assistants and service advisors

Completed daily deposits for entire dealership (both service department and new car sales department)

In charge of petty cash for entire dealership

Prepared vehicle work orders on the service drive

Helped my manager by submitting warranty claims into the system

Scheduled appointments for vehicle maintenance

Contacted customers when their car was ready to be picked up

Performed other office duties such as answering a PBX switchboard and redirecting calls, filling, faxing, data entry, processing mail and ordering office supplies for entire dealership

Education:

Texas City High School- Texas City, TX [1997-2001]

Diploma- June 2001

Remington College- South East Campus, Webster, TX [2009-2010]

Certificate in Medical Insurance and Coding- January 21, 2010

Skills

• Epic System

• Ajera

• Infinitime

• Eempact

• DSM-IV

• ICD-9/CPT Coding

• Medical Terminology

• HCPCS

• Front Office Procedures

• Data Entry

• Microsoft Office

• Medisoft

• Excel

• Filing

• Faxing

• PBX switchboard

Certifications/

Memberships

HIPAA - Remington College 04/09

Bloodborne Pathogens- Remington College 04/09

MEMBERSHIP - American Academy Of Professional Coders - since 01/10

Volunteer Experience

• Total Technique Salon- Answered phones, scheduled appointments, shampooed clients and did laundry

• Burwell & Burwell Law Firm- Answered phones and filed paperwork

Awards and Achievements

• Exceptional Customer Service Award from the Galveston County Tax Office

• Employee of the Month from Clear Lake Nissan

• Exceptional Team Work Award from Clear Lake Nissan

Contact this candidate