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Customer Service Sales

Location:
Huntsville, AL
Posted:
July 30, 2015

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Resume:

Terrence J. Cato

*** ******** **. *******, ** ***58 Cell: 859-***-**** Home:256-***-**** acq0nn@r.postjobfree.com

PROFESSIONAL EXPERIENCE

College Director

ITT Technical Institute- Madison, AL 05/2014 – 06/2015

Responsible for the total Profit and Loss of college.

Develops the college’s business plan and operating budget.

Manages budgeting/forecasting process, expense control, capital planning, and ensures profitability.

Ensures that management team takes timely and proper action relative to curriculum implementation, marketing activities, career services support, financial management, academic affairs and facility improvements.

Provides guidance and leadership to employees overseeing their work to ensure compliance with corporate policies and procedures, ethical practices, and guidelines of government and accrediting organizations.

Screens, interviews and hires managerial level employees.

Supervises all human resource functions including retention strategies, professional training and development, and regulatory oversight of all legal and accreditation compliance.

Serves as Local Ethics and Compliance Officer responsible for distributing standards, ensuring appropriate ethics and compliance communication and training, conducting, and monitoring and responding to audits.

Oversees the college’s public relations program.

Ensures the safety and security of the college’s employees, students, records, physical assets and facility.

Director of Career Services

ITT Technical Institute- Madison, AL 04/2012 – 09/2014

Accountable for the overall success of the Career Services Department including achieving graduate employment goals as well as serving as a member of the school’s Advisory Committee.

Increased the employment to graduate ratio by 50% .

Increased campus ranking from #126 to #2 in the Nation out of 140+ campuses.

Organizes and sets the Career Services Program on an annual basis, ie. Scheduling dates for employer information sessions, interviews, and career fairs.

Builds effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school’s qualified students, graduates, and alumni.

Solicits job leads and opportunities for graduates by phone and personal contacts with employers. Conducting professional presentations to the employers regarding hiring relationships as dictated by company standards.

Assists graduates in securing employment in their field of training.

Verifies that the operations of the Career Services Department are in compliance with government and accreditation regulations at all times.

Area Sales Consultant - CSP

Elwood Staffing Services- Madison, AL 12/2010 - 04/2012

Ranked top producer in the Huntsville/Madison/Athens/ Decatur markets and ranked consistently within the top ten sales consultants ranking throughout the corporate organization nationwide.

Increased the market share by 35% through daily interaction with small, mid-market and Fortune 500 clients through phone conversations and client visits to create talent acquisition strategies and strategic workforce planning to ensure corporate objectives were met.

Increased invoiced win rate by 59% developing new business by effectively making cold calls to potential hiring managers and scheduling client meetings.

Built sales data base with over 400 leads. Negotiating and securing new business to generate new revenue streams through cold calling, networking and penetrating new accounts by providing top resources.

Develops high-level client relationships through the identification of key-decision makers generating over 200K in new business in the first 10 months, with a monthly average of $20,032 per customer.

Completed proposals for service and perform presentations to potential customers.

Tour existing and prospective client facilities to complete on-site evaluations and expand our presence there.

Sourcing Manager / Remote Recruiter

Everstaff- Madison, AL /Independence, OH (10/2006 - 11/2010) 07/2010 - 11/2010

Utilized all sourcing methodologies including cold calling, resume mining and job posting.

Researched and recruited: SMT Operators, Electronic Assemblers, Hand/Wave Solder Technicians, Industrial Maintenance Technicians, Welders, CNC Operators, Machine Operators, Forklift Drivers, General Laborers… etc.

Schedule and coordinate candidates for interview, covering 5 recruiters in 3 different offices.

Prepare candidates for interviews and provide extensive career counseling services: resume critiquing/writing, interview techniques, evaluation and negotiation on offer details.

Industrial Marketing Director

Judy’s Staffing Services- Lexington, KY 11/2009 - 06/2010

Utilized all sourcing methodologies including cold calling, resume mining and posting, career fairs, etc.

Research and recruited: Industrial Engineers, Mechanical Engineers, Chemical Engineers, Quality Engineers/Technicians, Computer Programmers, IT Engineers/Technicians, CAD Engineers/Draftsmen, Industrial Maintenance Technicians, Welders, CNC Operators, Plant Managers, Controllers, Supply Chain Managers, Schedulers, Machine Operators, Forklift Drivers, General Laborers… etc.

Prepared candidates for interviews and provided extensive career counseling services: resume critiquing/writing, interview techniques, evaluation and negotiation on offer details.

Influenced, motivated, and maintained the interest of strong candidates, managed smooth candidate experiences through the interview process, and simultaneously maintained strong relationships with hiring managers.

Operations Consultant / Partner

Everstaff- Lexington Independence,OH 12/2007 - 05/2008

Part owner/business management consultant – for a start-up staffing firm venture in the Indianapolis Indiana market affiliated with the industrial/light industrial/technical industries.

Area Manager / Senior Recruiter 10/2006 - 12/2007

Facilitated the opening operational requirements for all new offices. This includes managing the opening timelines, coordinating with other divisions, hiring and training staff, and sales for all new offices.

Develop new and existing client relationships by visiting client sites to assess corporate culture and define position needs.

Created, developed, and implemented Everstaff’s employee handbook policies and procedures.

Utilized all sourcing methodologies including cold calling, resume mining and posting, career fairs, etc.

Researched and recruited: Electronic Assemblers, Hand/Wave Solder Technicians, SMT Operators, Industrial Maintenance Technicians, Welders, CNC Operators, Machinist, Machine Operators, Forklift Drivers, General Laborers… etc.

Prepared candidates for interviews and provide extensive career counseling services: resume critiquing/writing, interview techniques, evaluation and negotiation on offer details.

Influenced, motivated, and maintained the interest of strong candidates, managing smooth candidate experiences through the interview process, while simultaneously maintaining strong relationships with hiring managers.

Education

Indiana Wesleyan University - Fort Wayne, IN 12/2005

Bachelors of Science Degree in Business Management

Professional development

CSP Certified - Certified Staffing Professional by the American Staffing Association.

Extensive background in recruiting disciplines - including experience with outside sales, business to business sales, employee recruitment, relations and retention, talent development, coaching and counseling, conflict resolution, benefits and compensation, records management, reports, policies development and legal compliance.

Demonstrated leadership synergy and operational savvy through effective oral and written communications - effective team meetings and presentations; developing corporate policies, and management reports.



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