Crystal Sheffield
Wichita, Kansas 67215
acq0na@r.postjobfree.com
Summary of Qualifications
A performance driven, insightful leader with a proven ability to achieve and exceed all business objectives.
Goal oriented individual with strong leadership capabilities.
A skilled communicator with a diverse knowledge for achieving excellent customer service satisfaction.
Professional Skills – Management
Staff supervision
Employee acquisition and termination
Inventory management
Payroll preparation
Daily accounting report
Performance reviews
Professional Skills – Office Administration
Patient account tracking
Information management
Patient scheduling and flow
Medical records management
Insurance referrals and pre-certifications
Medical forms development
Professional Skills – Customer Service / Employee Relations
Settled customer complaints
Answering multi-line phones
Enforced disciplinary action
Promoted teamwork
Set standards for quality excellence
Professional Skills – Human Resources
Application/Scheduling/Post offer processes
Established screening templates and assessment tools
Coordinate interviewing schedules and candidate follow-up
Reference/Background/Credential checks
Coordinate internal transfers and new hire paperwork
HR Logix and HRIS system
Cross trained as a Recruiter
Conducted phone screens for applicants
Conducted job offers for candidates
Participated in job fairs
Cross trained as HR Generalist
Established Workforce request processes
Project Coordination
Employee Recognition Program Manager
Facilitator-New Employee Orientation
Personal assets
Problem solver
Communication skills
Conflict resolution
Time management
Organization Skills
Professional Work Experience
Papa Murphy’s Manager 2002 - 2005
Cold Stone Creamery Assistant Manager 2005 - 2006
Spectrum Family Medical Receptionist 2006 - 2010
Maternal-Fetal Associates Medical Office Specialists 2010 - 2011
Heartland Women’s Group Medical Office Specialists 2012 - 2013
Via Christi Health HR Staffing Representative 2013 - 2014
Via Christi Health Project Coordinator-HR 2014 - Current
Education
Currently Enrolled in Masters of Human Resource Development
2017
Webster University
Bachelor’s Degree in Business Administration
2013
Friends University
Wichita, Kansas
Associates Degree in Business Management
2006
Butler Community College
El Dorado, Kansas