DaRon L. Randall 919-***-****

*** ****** **** ***** acq0mv@r.postjobfree.com

Pikeville, NC 27534

Objective: To secure a full time position with a prestigious organization working where professional Business Administration skills will be utilized in the public sector.

Skill Summary

Customer Service Management:

Over 10 years using computers and computer applications to assist, to analyze information and evaluate optimal solutions; Proven success for entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic forms.

Financial/Accounting:

Over 8 years financial management skills to appropriately allocating resources, cash reimbursements, accounts payable/receivables, bookkeeping, performing data entry, forecasting and budgeting; using POS accounting systems; applying principles, techniques, procedures, and equipment and services.

Human Resource Management:

Over 7 years’ experience with compiling, coding, categorizing, calculating, tabulating, auditing, and/or verifying information or data. Experience with making decisions to determine how changes in conditions, operations, and the environment will affected production outcomes.

Computer Proficiency:

MS Office 2010 and 2013, (PowerPoint, Outlook, Excel, Word, WordPerfect); PeopleSoft through version 8; Lotus 123, QuickBooks, A/S 400: Internet, Email correspondence, Appointment setting via Outlook. Active Directory, Database Management; Administration

Education:

C.A., Activity Coordinator, Wake County Community College, December 2009

Clerical Skills Computer and Computer Training, Goodwill Industries, March 2003

B.S., Business Administration, Livingstone College, May 2001

Work History:

Lead Qualified Mental Health Professional, YES Inc., CADT- Wilson, NC 4/2015 - Present

Productively work with a team of clinicians to execute medical treatments for individuals with mental health diagnosis. Duties include conducting referrals/Intakes; schedule CCA appointments, assist to manage reauthorizations, update client PCP’s, NC Topps and conduct random quality checks by contacting families, reviewing service notes and auditing consumer medical records & staff charts; case staffing, supervision with team members and the team leads. facilitating behavioral trainings and supportive interventions; incident reporting and documentations, perform comprehensive crisis planning, make collateral contacts with community resources and family supports, staff supervision, scheduling calendar events for activities; Correlate CFT meetings and marketing strategies to successfully increase market share; Linking clients with services to assist symptom management..

Residential Advisor, KMG Holdings, Clayton, NC 8/2013 - Present

Presently assist family sponsors and team members in a wraparound system that advocates for at risk youth in a residential facility. Use a computerized system to manage duties for training and rehabilitation; Rerecording activity and progress that supports medical treatment. Assist to direct, to lead and to organize team members to provide a standard level of care mandated by state regulation and company policy. Participate in active treatment supports to journal, monitor and apply interventions to manage intellectual behaviors.

Qualified Mental Health Professional (QMHP), New Beginnings CADT, Smithfield, NC 11/2005 – 2/2014

Successfully linked services to assist treatments for individuals with mental health diagnosis in a classroom setting. Resourced and advocated supportive services to document; Generated service notes and monitored medication records to updated; supervise Person Centered Profiles; function as liaison between parents/guardians and staff members ; Performed Monthly Case Staffing and Critical Incident Reviews; Monthly PP/AP/QP Supervision as necessary; all other tasks assigned.

HR Assistant/Administrative Assistant, Kennedy Personnel Staffing, Baltimore, MD 6/2002-5/2005

Performed customer service/clerical duties by answering employee requests and questions about benefits enrollment for new employees; made photocopies, sent faxes documents and performs other clerical functions. Verified I-9 documentation and maintains books current; used intranet to submitted online investigation requests, to verify new employee background checks; performed payroll/benefit-related reconciliations to accounts. Monthly conducted audits for various payrolls, benefits or other HR programs and recommends any corrective action; updated HR spreadsheet with employee change requests and processes paperwork; Assisted with processing of termination, preparation and performance review forms; Assisted with recruitment and interviewing processes.

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