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Monique Fox

Objective

To work in a dynamic office environment with growth opportunity, where I can utilize my years of Customer Service expertise in providing professional, high quality, customer focused service to your organization. I have excellent oral and written communication skills. I strive to excel at customer satisfaction and to continuously improve all my customer service skills. I thrive on punctuality and accountability. I will utilize my safe driving record and maintain a safe environment in all conditions.

TeleTech

6/2014 to Present

At Home Customer Service Rep.

Receive inbound calls while working from home and assisting customers with billing and order processing.

Professional Experience

5/2013 to 5/2014

United States Postal Service

Denver, CO

City Carrier Assistant I

Cased all classes of mail in sequence of delivery on established routes.

Delivered mail along a prescribed route by foot or vehicle, use of portable electronic scanner as instructed.

Collected charges on various mail matter.

9/2012 to 2/2013

Bayaud Enterprises

Denver, CO

Patient Escort

Assisted inpatient and outpatient clients in wheelchairs to appointments within the Veterans Hospital in Denver.

Maintained clean and safe wheelchairs, gurneys, and oxygen tanks.

Walked to grounds of the hospital to check for missing wheelchairs and provide services to patients and staff as needed.

1/2011 to Present

Action Staffing Personnel

Denver, CO

Driver/Concierge/Customer Service

Drove vehicles in auction on sale days. Transported sold vehicles to local car dealerships once purchased from the auction.

Maintained clean and safe bathrooms at the Lodge Casino.

Serve beer, prepare food, and cashier at Rockies home games and events at Dick’s Sporting Goods.

7/2004 to 6/2008

Encore Staffing

Denver, CO

Data Entry Clerk /Quality Control

Worked with customer files by entering daily, weekly and monthly sales data into a company generated system.

Provided quick and accurate production of product that was being shipped throughout a warehouse setting. Packed boxes with product and shipping list.

Responsible for making sure orders were filled accurate and placed in proper delivery units.

Education

10/2014 to Present

Emily Griffith Technical College

Denver, CO

Medical Transcription Editor Certificate

Developing the skills needed to become a Certified MTE.

References

References are available on request.

Contact this candidate