recor Jan Clapper zz*f**s*

highest

** **** ***** ** * Call Center environment.

Achieved Senior Sales Representative in 2008.

Awarded outstanding performance in Inbound Sales Rate October 2009.

Outstanding 4 of 5 Top Revenuer October 2009.

Cryptologic Technician

07/1974 – 07/1994 US Navy Norfolk, Va

Successfully completed career in the US Navy, some highlights included: Supervised, trained and

Managed junior sailors, operated a variety of sensitive communication equipment, maintained

Security of vital classified, secret and top secret information and disseminated it in accordance

With military security protocol, stood a variety of military watches, performed various duties

As shore patrol team member, wrote incident reports and ensured safety of military personnel

And property.

Education and Training

Completion Date Issue Qualification Course of Study

Institution

2458 Rankin Ct

Norfolk, Va 23518operations

757-***-**** or 470-4770

acq0lc@r.postjobfree.com

Took ticket and concession orders. Presented orders to customers. Maintained cleanliness of work are and lobby. Maintained stock levels of merchandise.

Objective: To pursue a position in the Call Center or Customer Service profession

Ability Summary

Able to: Supervise employees: perform all aspects of Call Center profession, excellent at utilizing

a variety of retail and wholesale selling and closing techniques with diverse clients, effectively

communicate with clients in a positive and motivational manner, infectious personality fostering

competition for high quality sales within the dynamics of call center environment, adhere to company

and corporate standard operating procedures.

Employment History

Customer Service and Sales

09/1995 – 09/2010 Harris Connect LLC Chesapeake, Va

Prepared and maintained alumni records of several schools and organizations, demonstrated highest

10 plus years in a Call Center environment.

Achieved Senior Sales Representative in 2008.

Awarded outstanding performance in Inbound Sales Rate October 2009.

Outstanding 4 of 5 Top Revenuer October 2009

Jan Clapper

2458 Rankin Ct

Norfolk, Va 23518

operations

757-***-**** or 470-4770

acq0lc@r.postjobfree.com

Objective: To pursue a position in the Call Center or Customer Service profession

Ability Summary

Able to: Supervise employees: perform all aspects of Call Center profession, excellent at utilizing

a variety of retail and wholesale selling and closing techniques with diverse clients, effectively

communicate with clients in a positive and motivational manner, infectious personality fostering

competition for high quality sales within the dynamics of call center environment, adhere to company

and corporate standard operating procedures.

Employment History

Customer Service and Sales

09/1995 – 09/2010 Harris Connect LLC Chesapeake, Va

Prepared and maintained alumni ds of several schools and organizations, demonstrated

Contact this candidate