**** **** **** **

Carrollton, TX *****

Cell: 501-***-****

Sharecka Allen

Objective: A position in the field as a customer service rep, claim specialist, medical assistant or related position of responsibility where there is a need for clerical or clinical as well as administrative experience.

Skills: Receptionist, Customer Service Representative, Front and Back office, Triage, Injections with dosage and administration, Lab testing, and Phlebotomy.

Employment: 10/1/2014- 12/31/2014 McLane (Contract Position)

Claims Specialist

" Enter unloading fees

" Contact consumer and check claim status on outstanding claim

" Submit claims for payment/Print Manuals when needed

02/2012- 07/01/2014 Lou's House Salon

Manager

" Balance Books

" Schedule appointments

" Answer Questions

" Pay Bills

" Produce/Promote

10/2010-04/2011 Delta Dental (Contract Position)

Customer Service Representative

Assist customers and providers with claims issues

Answer and quote benefits to providers and customers

09/2008 - 03/2010 Arkansas Blue Cross Blue Shield

Customer Service Representative

Assist customers, providers, and other blue plans with claims issues

Work misroute claims and 152's, Enroll customer in medical or prescription plan

" Responsible recouping payment from daily reports.

" Responsible analyze hospital and physician claims for payment

" In charge of claim research and meeting a daily productivity quota

08/2005- 02/2008 Little Rock Cancer Clinic

Receptionist/Medical Assistant

Schedule appointments, verify insurance, collect co-pay, and deductible

Draw labs, give injections, and take vitals

Education: 08/2004-08/2005 Eastern College of Health Vocational

Medical Assistant/Phlebotomy Program

08/2000-05/2003 Forrest City High School Diploma

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