Charles A. Smith

**** ****** **** **

Fyffe, AL *5971

Home: 256-***-****

Cell: 615-***-****

acq0j7@r.postjobfree.com

EDUCATION:

Middle Tennessee State University (MTSU), Murfreesboro, TN

Bachelor of Science in Industrial Technology, Minored: Math

o3.23 GPA ~ graduated in top 20%

Nashville State Technical Institute (now Nashville State Community College), Nashville, TN

Associates of Mechanical Engineering Technology

Associates of Applied Science: Computer Technology

o3.8 GPA both times ~ graduated with ‘Highest’ Honors both times

Nashville Tech after graduation from MTSU for additional hands-on skills

OSHA Institute, Des Plains (Chicago), IL

Completed initial Course for Safety Compliance Officers

PROFESSIONAL WORK HISTORY:

Entrepreneur

4/ 2007 – Present

Sold dehydrated fruit grown on my farm

Designed (using AutoCAD software), manufactured and marketed bluebird houses

Designed and assembled fixtures to aid me with assembly and fabrication; this assembly fixture reduced assembly time by 50%

Created brochures and business cards

Periodically assisted individuals with computer problems. Most of the time it was pro bono or for barter

1/2011- 5/2011

Completed courses in (grade):

oBusiness Statistics (A), Networking Communication (A), and Introduction to Web Development (A), C++ Programming (A) and Microeconomics (A)

August 2009

Passed the 5th and last exam needed to pass certification in Production and Inventory Management (CPIM – APICS)

Passed the first 4 exams taken from 2004 – 2006; Certification expired August 20, 2014. For details visit: http:/www.apics.org/Certification/CPIM/default.htm

Dell Inc., Lebanon, TN (9/2001 – 4/2007)

Engineering Technician/Specialist and Quality Specialist

This job was mainly damage reduction efforts and supplier support in the Failure Verification Lab. With the aid of Excel Pivot Tables & Filtering, DPM Calculations, SPC and ABC Analysis:

Proved that certain connector damage to hard drives and optical drives was being caused in the lab by supplier representatives. This involved taking before & after pictures, building a business case and making a presentation

Established insertion scratches on memory modules to be natural and not process induced damage

Stopped parts from being knocked from totes by tying up loose cables on the production line

Identified certain hard drive packaging as being out of specification (too tight) causing the whole box to be pulled to the production line, when picked by an associate, creating quality problems and a safety hazard

Conceived, wrote, implemented and enforced 5S guidelines to be used in the Failure Verification Lab

Ordered supplies and built test systems for minor repair and testing for microprocessors (CPUs) damaged in the production process. $200 cost/each x 480 each/week(avg.) x 52 weeks/year x 2.5 years = $12,480,000 (savings)

Conceived and implemented an inspection process to prevent CPUs damaged in the Cancelled Order Disassembly area from being reused before repair. Same calculation as above only 40 each/week = $1,040,000 (savings)

Identified ‘Single Bent Pin’ issue on CPUs helping Dell get a $1,000,000/year allotment from the supplier

Numerous other accomplishments that will be discussed in detail as deemed necessary

Dell Inc., Lebanon, TN (10/1999 – 9/2001)

Electro-mechanical Repair Tech & Electro-Mechanical Repair Senior Technician

First 7 months as a contract employee through Interim Personnel, repaired computers that failed the manufacturing process and assisted assembly employees with problems

When promoted, repaired 3.6 systems/hour which exceeded the metric of 2.8 systems / hour by 28.6%

AWARDS & CERTIFICATIONS:

Winning Culture Award and 4 Silver Stars. (Dell, Inc.)

Green Belt Training & Yellow Belt Certification. (Dell, Inc.)

A+ Certification (Computer Technology Industry Association)

COMPUTER SKILLS:

Microsoft Office (Excel, Word, Outlook and Power Point), Autodesk, AutoCAD

Inventory Software: Glovia, MIS and others.

Microsoft Operating Systems - Windows 95, 98, ME, NT, 2K Pro and XP.

Classroom training in DOS and UNIX; classroom training in CNC and PLC programming

TRANSFERRABLE TECHNICAL SKILLS

Data Collection and Analysis (using Microsoft Excel), Other Microsoft Office Products - Outlook, Word and PowerPoint

Where used:

1.Engineering Technician/Specialist and Quality Specialist @ Dell Inc.: Collected data on failed computer parts, developed mathematical formulas for certain cells. Used pivot tables and charts looking at frequency and costs. This data helped drill down to root causes of damage. Used other Microsoft Office Products for e-mail, reports and presentations

2.Process Engineering Technician @Manpower/Ford Glass Inc.: Entered data for defects found in glass samples

3.Industrial Engineering Analyst @Boeing-Georgia, Inc.: collected and analyzed recorded data for quality defects found in aircraft/airframe assembly. Statistical Process Control

Computer Troubleshooting and Repair (A+ Certified)

Where used:

Electro-mechanical Repair (EMR) Technician and EMR Senior Technician @ Dell Inc.: Troubleshooting: Isolating failed part, evaluating post L.E.D.s or post card codes, using testing software or reviewing manuals. Repair: Replacing defective parts, reseating hardware, adjusting internal settings or reloading software.

Electro-mechanical and mechanical Troubleshooting and Repair

Reading/Understanding Blueprints, Manufacturing Plan Books and Electrical Schematics

Where used:

1.Maintenance Manager @ Grand Old Golf: mechanical repair of small engines and facilities (plumbing, irrigation, carpentry, electric)

2.Special Machine Building@ Manpower/Wright Industries, Inc.: Reading and understanding blueprints and schematics for the purpose of assembling special purpose automated machinery

3.Service Technician @ Commercial Parts & Service: Reading and understanding blueprints and schematics for the purpose of troubleshooting and electro-mechanical repair of restaurant equipment and storage safes

4.Maintenance Technician@ State Industries Inc.: mechanical repair of production equipment

5.Bench and Jig Assembler and Assembly Inspector @Textron (AVCO) Aero-structures. : Following of manufacturing plan books and reading and understanding blueprints and electrical schematics for the purpose of the high quality assembly of aircraft wings and sub-assemblies

SAFETY - OSHA TRAINED

Where used:

Occupational Safety Specialist at Tennessee OSHA: Inspected construction and industrial sites for safety hazards and issued citations to for non-compliance. Reviewed safety programs and accident reports

Drafting and Design using AutoCAD software

Where used:

Engineering Services Supervisor @ Campbell Hausfeld: mainly mechanical drawing designs & changes, isometric of the product and plot plan. In-house training in Geometric Dimensioning & Tolerancing

INSTRUCTING OR TRAINING:

1.Dell Inc.: instructed assembly employees on proper method of computer assembly to avoid in-house or field failures

2.Grand Old Golf: trained employees to safely and effectively operate bumper boat rides

OTHER HANDS-ON SKILLS: Used computers, microscopes, lighted magnifiers, testing software; electrical motor replacement & wiring; glass cutting by hand; electrical circuit testing; use of machine shop equipment; arc welding; precision drilling & grinding of metal parts; used tape measure, combination square, dividers and other layout tools; sawing and filing metal by hand; fabrication and assembly of aluminum building products

QUALITY TOOL SKILLS: micrometers, vernier calipers, dial gages, Go/No-Go, die pins and pocket folding gages (thread, thickness and radius), others. Training in the use of Coordinate Measuring Machine, Optical Comparator and Tensile/Impact Tester

PERSONAL TRAITS: affable, ambitious, analytical, builder, Can-Do attitude, computer savvy, considerate, cooperative, courteous, creative, dependable, diligent, energetic, good overall acumen, honest, idealist, mathematical, mechanical, organized, perfectionist, problem solver, programmer, reliable, resilient, self-starter

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