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Customer Service Office

Location:
Phenix City, AL
Posted:
July 30, 2015

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Resume:

Vickie Schweinfurth

**** *** ******, ****** **** AL 36869 Home: 334-***-**** - Cell: 706-***-**** - acq0ij@r.postjobfree.com

Summary

Office Coordinator with experience supporting over 40 physicians in a busy medical office. Expertise includes verifying insurance coverage, records reviews and physician schedule application and maintenance. Experienced at registering patients, scheduling appointments and recording and filing patient medical records. Excellent multi-tasker and team player with strong customer service skills and positive attitude. Have 30 years of experience in a physician office setting.

Highlights

Maintains strict confidentiality Customer service-oriented

Knowledge of HMOs, Medicare and other Advanced clerical knowledge

insurances Excellent communication skills

Electronic Medical Record (EMR) software Strong interpersonal skills

ICD-9 coding Spreadsheet management

HIPAA compliance Insurance Processing

Strong planning skills Computer-savvy

Patient-focused care Ability to learn any medical office software

Deadline-driven Good written communication

Resourceful Pleasant demeanor

Exercises good judgment Positive attitude

Team player

Experience

Report Specialist / Office Coordinator

Columbus Regional / Family Practice Center - Columbus, GA November 2007 - April 2015

Office Coordinator

Columbus Regional / Orthopedic and Thoracic Trauma Clinic - Columbus, GA June 2004 - October 2007

Office Manager

Columbus Regional/Physician Division

February 1993- May 2004

Office Manager

Dr. William Goodwin - Ellaville, GA

1990 - 1994 Office Assistant

Marion Memorial Hospital / Nursing Home - Buena Vista, GA 1989 – 1990

References provided upon request.



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