Kaylen Chanelle Marks

**** ******** ****** ***. ****

San Antonio, TX 78245

acq0i4@r.postjobfree.com

Sir/Madame:

I am interested in joining your organization. The enclosed resume will furnish you with information concerning my career objectives, qualifications, professional highlights and education background.

I am seeking a position that will capitalize and expand on my skills and proven capabilities. My overall career demonstrates a wide range of skills.

I am a hardworking, dependable self-starter who willingly accepts the employment opportunity that will allow me to prove myself a valuable asset to your organization. I am highly motivated and have demonstrated leadership abilities and the desire to continue to learn advance and succeed in my chosen profession.

Although my resume clearly represents my overall qualification, I would appreciate having the opportunity to personally discuss with you how my specific skills can be of assistance to your organization.

Please contact me at the above address or telephone number at your earliest convenience to arrange an interview.

Thank you for your interest and attention.

Best Regards,

Kaylen C. Marks

KAYLEN CHANELLE MARKS

5525 Mansions Bluffs, Apt. 1431■ San Antonio, TX 78245 ■ 337-***-****

acq0i4@r.postjobfree.com

Professional Profile

Dedicated, well–organized professional with background in customer service. Provide the ability in transferring customer satisfaction into customer loyalty. Possess the skills and insight necessary to thrive in a fast-paced challenging industry.

PROFESSIONAL EXPERIENCE

Oct. 2013-Sept. 2014 City of Jeanerette Jeanerette, LA

Administrative Clerk: Handled customer inquiries, complaints, billing questions and payment extension/service requests. Calmed angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Provided customer’s with service in person, by telephone and by mail. Accepted payments for water bills, refunded customers owed money. Assisted supervisor with payroll, accounts payable/receivable, reconciliation (balance) of bank statements and printed checks out to vendors. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.

Oct. 2009-Feb. 2015 A Plus Health Care New Iberia, LA

Home Health Aide: Assisted clients with personal hygiene. Administered all prescribed medicines on time and accompanied clients to doctor’s visits Administered all prescribed medicines on time and accompanied the clients to hospital visits. Helped family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping.

Jan. 2011 – Sept. 2011 Capital One Lafayette, LA

Bank Teller: Provided exceptional customer service and resolved clients’ accounts issues. Performed data entry services regarding clients’ accounts and transactions. Carried out client request and provided information related to banking procedures, transaction time and requested financial services.

May 2008 – Sept. 2010 Cypress Bayou Casino Charenton, LA

Restaurant Hostess: Greeted customers immediately upon entry into the restaurant. Utilized excellent communication and interpersonal skills to start conversations and help customers have a pleasant evening. Maintained an open line of communication with management to help ensure customers had a pleasurable and smooth experience. Ensured customers a delightful experience and secured numerous repeat customers.

EDUCATION

Business Management/Medical Office Management, Kaplan University Online Sept. 2012

Business Administration/Medical Office Assistant, Louisiana Technical College August 2010

General Equivalency Degree, Louisiana Technical College May 2009

Contact this candidate