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Customer Service Administrative Assistant

Location:
Atlanta, GA
Posted:
July 30, 2015

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Resume:

ADMINISTRATIVE ASSISTANT

Experienced, skilled Administrative/Office Assistant; consistently brings strong work ethics into any environment; productive; energetic self-starter; years of experience in high-level executive support roles; organized; efficient; reliable; dependable; committed to presenting professionalism; strong work ethics; require little supervision; strong prioritization skills; good follow-through; seeking a role with increased responsibility and authority.

HIGHLIGHTS

Excellent customer service etiquette skill ; Provide support to upper/middle management levels; Prepare invoices/expenditure reports; Receptionist for department; Compose correspondence; Coordinated meetings; Arrange teleconferences; Develop administrative procedural instructions; Handle petty cash; Manage office in absence of Director/Supervisor; Handled travel logistics; Coordinated seminars; Design spreadsheets

SOFTWARE SKILLS

Excel, Word, Outlook, Buildium, Showmojo, Yardi

EXPERIENCE

Customer Service in brokerage division for a property management company working with real estate agents

Release lockbox code(s) to real estate agents to show rental properties

Handle high-volume calls requesting various information about properties daily

Enter data into MLS/FMLS real estate listings that show availability of properties

Receptionist for travel agency; greeted visitors

Assisted w/handling travel itineraries

Assisted President, President Emeritus of Morehouse School of Medicine in absence of admin assistant

Drafted memos

Summer Intern Coordinator for post-grads

Handled disbursements of mail for staff of 80+

Facilitated work orders for maintenance for the Neuroscience department

For the President Emeritus, handled high volume calls with extreme confidentiality

EMPLOYMENT Dates of Employment

The American Home, Customer Service Representative (CSR) 01/31/2013 to present

Personal Touch Tours Travel Agency, Receptionist 08/2011 – 02/2012

U. S. Census, Census Taker 10/5/2009 – 10/14/2009

Morehouse School of Medicine, Administrative Assistant 08/2002 – 08/2008

EDUCATION

College(s): W. Georgia College – Coursework in Business Administration

Shorter College - Coursework in Business Administration

Mercer University – Coursework in Early Childhood Education



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