Timothy Scott

*** ****** *** #*** ****** Del Mar, CA 92625 949-***-****

Email: acq0ha@r.postjobfree.com

Technical Summary

Certifications

CompTIA A+, Network + Certified Professional

Microsoft Certified Professional, Microsoft Windows 2003 (MCP)

Microsoft Certified Systems Engineer, Microsoft Windows 2003 (MCSE)

Cisco Certified Network Associate (CCNA)

Citrix Certified Administrator (CCA)

ITIL v3 Foundation “Working towards ITIL Expert Certification”

Training

Novell Training

Labs and lectures included networking, hardware and Novell administration.

Novell Netware 6 Advanced Administration

Novell Groupwise 6 Advanced Administration

Upgrading to Netware 6

Microsoft Training

Microsoft Exchange 2010 Design, Configuration, Troubleshooting and Administration

Microsoft SQL 2008 Administration

Microsoft Server 2008 R2 Design, Configuration, Troubleshooting and Administration

Windows MCSE Course

Cisco Networking

Labs and lectures included networking, hardware and Cisco Router administration..

Advanced Cisco Router Configuration

Cisco Works Configuration

Cisco LAN Switch Configuration

Cisco Internetwork Troubleshooting

Hardware

Dell Servers 29xx, 18xx, 17xx, 18xx, 15xx, 26xx, 25xx, 28xx, r410

HP Servers DL5xx, DL7xx, DL3xx

HP Procurve Switches 25xx, 26xx, 54xx

Cisco Routers 55xx, 65xx, 72xx, 28xx, 29xx, 37xx, ASA55xx, PIX

Cisco Switches 29xx, 37xx, 35xx, 49xx

Cisco VOIP Phone set 7902, 7905, 7911, 7912, 7961, 7970

Cisco MDS9500

Cisco Server MCS7800

Sophos WS1000, ES4000

Sun T5120

EMC Celera, Clarion CX480, CX500

EMC Avamar, Networker

EMC VCE VBlock

NetApp FAS2220 / FAS2240-2

Microsoft Technologies

Extensive knowledge and experience with DNS, DHCP, WINS, SQL, Exchange 2003/2007/2010/2013 O365,

Server 2003-2012R2, Powershell, Terminal Services, SMTP, and Office 2000, XP, 2003, 2007, 2010 MS Project, Visio, .NET, IIS

Advanced Active Directory / GPO design and administration experience from local single domain office to wide area enterprise network with multiple domains and group policies.

Operating Systems

Proficient in various platforms: Windows 3.1, 95, 98, ME, NT 4.0, XP, 7 Server: NT, 2000, 2003, 2008, 2012R2 Red Hat Linux, Novell, Sun Solaris, EMC SAN,. UNIX,

Database Administration

SQL 2000 / 2005 / 2008, Oracle 9

Technical Summary (Continued)

Security

Broad knowledge of various intrusion detection systems, firewalls, security utilities, security policies, anti-virus solutions, desktop security, and general network security. HIPPA, SOX Control, ITIL knowledgeable

Worked directly with Compliance on projects / Audits / Investigations. Installed / Configured ePO / DLP in support of Compliance.

Networking

Able to properly design, configure, tune, and maintain all aspects of a high performance network including network wiring, connectors, switch and router installations and configurations, efficient desktop imaging, rollouts and monitoring.

Knowledge of the Cisco IOS and various DSL routers. Knowledge of Cisco’s command line interface for routers and switches, Wireless, VPN, VOIP.

E-Mail

Experienced postmaster focusing on Internet e-mail abuse policies, enforcement, reporting, and anti-spam configurations. Comprehensive knowledge of Microsoft Exchange 2000, 2003, 2010, Novell Groupwise, IMail, Post.Office, and other E-Mail servers. Maintain BES 5.0 300 users.

Citrix

Extensive knowledge in the Installation and configuration of Citrix mainframe and ICA clients. Developed Citrix policies and procedures. Maintained (500+ Server Citrix Farm) XenApp

Disaster Recovery

Automated system backups utilizing NT backup, Backup Exec, NetBackup, EMC Avamar, Deduplication. Experience in all aspects of disaster recovery from single file restores, Active Directory and Exchange mailbox recovery. Maintain Hotsite operations, Create / Maintain DR / BCP Disaster Recovery Plan and Process for Critical Business Units.

Management Summary

Management Training

Coaching Skills for Managers

Managing Multiple Projects, Deadlines & Achieve Objectives

Management

Excellent Managerial skills. Able to assign tasks in an effective manner, keep team members productive, and generate detailed reports on accomplishments and goals.

Leadership

Successfully led IT teams toward a common set of goals and achieving those goals. I believe it is to understand the value in each individual you are leading and know how to use their strengths to accomplish team goals.

Planning

Excel at short and long-term technology planning including upgrades, migrations, technology additions and phase outs. Prepare RFQ, RFP for response on projects.

Budgeting

Skilled in forecasting departmental requirements, allocating funds for software and hardware purchases, and bringing down the total cost of ownership.

Project Management

Experience in all aspects of project management, time management, task prioritization. Forecasting, Budgeting, testing, Documentation ITIL Incident, Configuration Management, MS Project

Training

Developed and implemented technology training including group classes, one-on-one sessions and documentation.

Paperless Environment:

Extensive knowledge in converting a paper environment into a paperless environment and the appropriate processes.

Mobile

Knowledgeable in the Installation and configuration of mobile communication of email, contacts to handheld devices.

Technical Writing

Experience focusing on product manuals, training materials, white papers, and various marketing materials. Immensely experienced in creating documentation procedures and policies.

License

Federal Gaming License #1101700

Experience

Feb 2014 to Dyntek

Present Irvine, CA

SR. SYSTEMS ENGINEER/INFRASTRUCTURE MANAGER

Support of Infrastructure, Network Security, Windows Server Systems, GPO, Exchange.

Provision VM, Bare Metal Servers, VM Hosts/Guests, VDI Workstations and pools.

Managed and Lead technical teams with projects include AD / Exchange

Messaging upgrades in a Multi Data Center Operation.

Maintain / Configure Active Directory in a Multi Domain Operations

Extensive work with VM (150+ VMs) Bare Metal (50+ Server 2003/2008/2012R2) RH Linux (5)

Managing Service Levels in respect of availability are met for all services and new services.

Ensuring that appropriate Configuration Items and services are monitored for availability through event management.

SME Exchange 2010 with DAG configuration, supporting 14k users. Installed Exchange 2013 in Test

environment for future migration to production.

ITSM / ITIL Project Implementation team, instituting Change, Problem processes and workflow activities.

Attended change management meetings, assessing requests for change which may impact on availability. Ensuring Continual Improvement in availability processes.

Lead Engineer / Project Manager in Data Center Migration/Consolidation project

Apr 2013 to Experian Consumer Services

Feb 2014 Costa Mesa, CA

Global Technology Operations, Data Center Operations

EXPERT SYSTEMS ADMINISTRATOR

Tier 2 Support of Infrastructure, Network Security, Windows Server Systems, GPO, Exchange.

Provision VM, Bare Metal Servers, VDI Workstations and pools & provisioning.

Managed and Lead technical teams in US / Costa Rica / UK areas projects include AD / Exchange

Messaging upgrades.

Maintain / Configure Active Directory in a Multi Domain Global Operation. Process focus on SDLC policies

and procedures.

Extensive work with VM (500+ VMs) Bare Metal (2000+ Server 2003/2008/2012R2) RH Linux (25)

Support of Large Web/App Tiers using IIS in a Global Multi Data Center Operation.

Managing Service Levels in respect of availability are met for all services and new services.

Ensuring that appropriate Configuration Items and services are monitored for availability through event Management.

SME Exchange 2010 with DAG configuration, supporting 18k users. Installed Exchange 2013 in Test

environment for future migration to production.

Feb 2011 to Chumash Casino Resort

Mar 2013 Santa Ynez, CA

SENIOR SYSTEMS ENGINEER

Tier 2 Support of Infrastructure, Gaming, Network Security, Windows 2008 R2 Server Systems.

ITSM / ITIL Project Implementation team, instituting Change, Problem processes and workflow activities.

Oversee Backup and Disaster Recovery operations, utilizing EMC Networker, Avamar software

Created / Maintained Business Continuity Operations, Processes and Plan, performed Hotsite Testing.

Provision, configure and support Virtualization with VMware Vsphere 4.1, 5 technologies.

Lead Engineer in Exchange 2010 Cross Forest migration project of 3000 users.

Implementation and maintenance of the EMC SAN infrastructure via Cisco MDS Fibre channel

switches and EMC Centera, Celerra and Clarion, VBlock Fx300 storage systems and NetApp FAS2200 / FAS2240-2

Maintain / Configure Active Directory

Managed / Updated IT infrastructure, processes, tools, roles that are appropriate for the agreed availability Systems/Applications.

Migrated 50 foundation users to Office 365

Attended change management meetings, assessing requests for change which may impact on availability. Ensuring Continual Improvement in availability processes.

Dev/Test environment software implementation into Production processes with a focus on SDLC policies and procedures.

Ensure 24x7 operations and resolve service impacts as they occur.

Oct 2008 to The Sage Group

Jan 2011 Fresno, CA

P/T NETWORKING INSTRUCTOR

Instruct students towards certification on Cisco CCNA, Comptia Network +, Security +,

Microsoft MCP/MCSE technologies, Photovoltaic systems.

April 2008 to Fresno County Workforce Board

Jan 2011 Fresno, CA

IT MANAGER

Maintained Multi sever environment: Windows Server 2000, 2003, 2008 / terminal services server

Exchange 2003/2007 environment, 8000 user supported, Migration project to Exchange 2010

Supported WSUS, SMS, File / Print server with Backup Exec backup software, SQL 2003, 2008

Unix Red Hat / Solaris 10 / Linux System Administrative functions

SQL 2000 / 2008, Oracle 9 / Database Backups / Operational Administration

Maintained 400+ workstations and laptop workstations.

Maintained Cisco VOIP, Video, DS3, Multi PTP T1’s,

Managed and Lead technical teams in the Superior Court as well as other counties. Projects include Novell

Groupwise migration to AD and Exchange.

Maintained Help Desk Operations, Enforced Service Level Agreements.

Created / Maintained Network Operations Center for FCWIB

Maintained / Configured and Monitor performance Citrix ZenApps and Servers.

Planned / Executed Active Directory reorganization

Specifying appropriate levels of component reliability, maintainability and serviceability

Responding to availability related Incidents and Problems

Implemented Cisco Video Advantage and Telepresence into the organization.

Maintained Service Management processes and IT Management with information related to service and

Component availability.

Developed operating policies, procedures and standards; DRP procedures; monitors systems performance and documentation; recommend modifications to data processing procedures, operations, and policies so the company takes best advantage of information systems technology to meet its goals and objectives, reviewed technical products for future use. ITIL competent.

Created one, three and five year technology plans and budgets, for network operational growth.

Feb 2007 to SK Foods

March 2008 Lemoore, CA

SENIOR NETWORK ADMINISTRATOR

Maintained Multi sever environment: Windows 2003 / terminal services server, Citrix Presentation Server Exchange 2003, WSUS, SMS, File / Print server with Backup Exec backup software.

Maintained 200+ workstations and laptop computers.

Maintained 10+ different application software programs and their updates, including Oracle 9 and SQL 2000 Administration

Installation and trouble shooting of all software and operating systems including Win 9x, Win 2000, Win XP, Server 2003, Exchange 2003, Citrix, Terminal services, IIS

Created one, three and five year technology plans and budgets, for network operational growth.

Installed wireless network and implement security for the wireless network.

Plan and maintain proper directory structure and security settings for file access and retrieval.

Installing, maintaining, troubleshooting and updating all mission critical software.

Developed operating policies, procedures and standards; DRP procedures; monitors systems performance and documentation; recommend modifications to data processing procedures, operations, and policies so the company may take best advantage of information systems technology to meet its goals and objectives. Reviewed technical products for future use.

Managed, Implemented the data cabling infrastructure from a disorganized cabling infrastructure to and up-to-date CAT5 / fiber backbone infrastructure.

Managed, Implemented corporate wide VOIP phone system

Feb 2006 to Management Recruiter International

Feb 2007 Fresno, CA

SENIOR TECHNICAL RECRUITER

Qualified candidates for appropriate positions through a process of sourcing, screening, and interviewing.

Performed reference checks, negotiated terms and rates for each project, coordinated the interview process, extended offers, and closed candidates.

Located potential candidates through Internet research, internal database, cold calling, referrals, networking, job fairs, and other strategies.

Possess strong technical/business acumen and understanding of technical requirements; deep sourcing skills and experience sourcing passive candidates; excellent candidate assessment skills.

Responsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity.

Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.

Made initial contacts, scheduled and conducted full cycle interview, met each in-person, reference checked and submitted for the matching position.

Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire.

Prioritized clients requirements in a high volume, time-sensitive environment to meet deadlines.

July 2005 to San Joaquin Valley College

Feb 2006 Visalia, CA

HELP DESK MANAGER

Responsible for the Help Desk Department, all of the daily functions and Help Desk department employees.

Provide Technical assistance to faculty, students and staff.

Created and enforced a college wide Service Level Agreement that ensured problem resolutions expectations and time frames.

Created and managed Help Desk operations, with a user base of 3000+ students, faculty and staff.

Identified, recommended, developed and implemented tutorials for end users to increase computer literacy and self-sufficiency.

Developed, managed and implemented training workshops in Microsoft Office 2003 and multiple other software applications to faculty, students and staff.

July 2002 to Superior Court of California, County of Tulare

July 2005 Visalia, CA

INFORMATION TECHNOLOGY MANAGER

Provide overall direction in the areas of computer systems and resources, telecommunications video technology, electronic records, LAN & WAN administration, programming, security and database administration as well as other state level projects.

Supervised, trained, and evaluated the performance of IT departmental staff.

Create reports and make recommendations concerning information systems budget expenditures;

prepared financial, statistical, and narrative reports related to data processing operations.

Instructed Microsoft Training to employees.

Migrated Novell Groupwise to Exchange 2003, 7000 users.

Developed, Implemented and Converted the court to a new Jury + system.

Managed, Implemented the court data cabling infrastructure from a CAT3 environment to the courts own

Fiber backbone and CAT5 cabling standard, 5 court locations were completed.

Developed, Implemented and Converted the court to a new Case Management System Sustain.

Mar 1997 to Sanwa Bank of California

July 2002 Los Angeles, Fresno, CA

SENIOR TECHNICAL CONSULTANT

Performed system administration, installation, maintenance, testing, problem resolution, performance tuning on multiple VAX OpenVMS systems. The function of these system(s) were Wire Transfer operations.

Provided technical support for our global payment services department as well as our application support group.

Designed and implemented fully Automated file transfer processes using FTP, on multiple system platforms.

As a member of the routed network support group and as team lead in large/small scale network projects, I have installed, configured and troubleshot the following Cisco routers and switches 7507, 4500, 2514, 2516, 3810, 2519, 2522 and CAT 5500, IGX-8,16,32.

Installed CiscoWorks, HP Openview to manage and to control routers. Used various network tools (Sniffer, Compas) to isolate network trouble.

Conducted technical evaluations, researches technical alternatives and recommends solutions. Based on cost/benefit analysis, provide technical strategies.

Collaborated with management and staff personnel to develop recommendations for technology standards and methodologies of technical products for future use.

Sept 1994 to ADMAR Corporation

Mar 1997 Santa Ana, CA

IS OPERATIONS MANAGER

Administered departmental budgets; departmental objectives; policy and procedure development; operational documentation; hardware and system software maintenance controls; security and maintenance for assigned areas of responsibility.

Directed technical staff responsible for data processing operations; system software; telecommunications hardware/software planning and evaluation; system support.

Developed and implemented backup protection and recovery procedures of all data processing resources.

Coordinated scheduling of computer processing and system/equipment needs with all user organizations (including IS) to maximize effectiveness of service requirements.

Monitored system performance, disk allocation, etc. to ensure maximum CPU utilization and performance of data processing equipment.

Automation of operational batch jobs on a daily, weekly, monthly, quarterly basis.

Installed, monitored, maintained IBM equipment from 3174 controllers to 3192 Terminals.

May 1989 to Communique Telecommunications, Inc.

Sept 1994 Ontario, CA

INFORMATION TECHNOLOGY MANAGER

Operation and security of all computer equipment (VAX 8650, Microvax's, Vaxstation's, Mac's, PC's).

Performed VAX/VMS System / Network Management duties daily. Maintain/Troubleshoot Novell 286 / 386 network systems.

Monitor/Control information that is kept at a off-site storage facility.

Arranged for procurement of all computer hardware/software/supplies Control/Manage the inventory of all equipment.

Initiate/Maintain up-to-date Maintenance agreements for all equipment.

Coordinate the repair of any equipment not functioning.

User support, Job control, Maintaining and operating of all terminals, printers and communications equipment. Also worked with LEC’s, RBOC’s and other carriers in data communications and customer service modifications.

Feb 1984 to UNITED STATES ARMY

May 1989 TELECOMMUNICATIONS CENTER SPECIALIST

Attended and graduated from Basic Training at Ft. Dix, New Jersey.

Attended Advanced Individual Training (AIT) at Ft. Gordon, Augusta, GA where my military occupational skill was Telecommunications Center Specialist (72E). Graduated in December 1984.

First duty station was Ft. Stewart, GA for two years. Departed December 1985.

Overseas for three years. Stationed at HQ, 27th Transportation Battalion in Bremerhaven, Germany.

Assigned to the position of Transportation Management Information Control System (TMICS) Supervisor. In TMICS our primary mission was to get Information (reports) to various agencies in a limited amount of time.

As supervisor of TMICS, trained new personnel assigned to me as well as cross trained personnel. Supervised the day to day operations of the section.

Installed configured 300 Zenith 286 PC’s battalion wide.

Battalion Communication Security Custodian (COMSEC) duties and responsibilities.

Education

University of Maryland. College Park, MD

B.S. – Computer Science

Heald College, Fresno, CA

AS – Information Technology MCSE

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