Rose Dwyer

Coral Springs

954-***-****

954-***-****

acq0gt@r.postjobfree.com

Objective

Seeking a position with an Ethical Company, in which I can utilize my excellent skills as well as my experience in Superior Customer Service. I am honest and patient. My friendly persona allows me to perform in a highly visible and first point of contact successfully greeting my employer’s clients. I have the ability to work well independently as well as being a team player. I excel in problem solving. I am a fast study with a wide of range of practical computer skills MS, Word, Excel and Power Point. I am especially proficient at follow up and detail to my work as well as learning new tasks. Willing to travel.

Education

Foster City High School

Medical Claims and Billing Course

Certification in CPR and AED and First Aide certified till 5-1-2017

Class D Security Guard, Licensed till 9-2017 Allstate Training Academy

Notary State of Florida, Licensed till 8-31-2018

Completed Courses with Contract Land Staff in Sugarland Texas and Gahanna Ohio

Completed Courses with American Electric Power in Ohio

Relevant Experience

Contract Land Staffing, August 3-2014 to January 15-2015 – Furloughed, Traveled. The job ended.

Contact Human Resources 281-***-****

Trained in Sugarland Texas for Administrative Land Specialist.

Trained and worked in Gahanna Ohio as a Right Of Way Agent - Transmission.

Pre-Acquisition – Easement Acquisition – Construction Support.

Contact with the Project Manager, T.C.R. and others involved throughout the project. Contacted and made appointments with landowners. Meeting with landowners to sign Survey Permitting, Access forms, Ingress and Egress, Damage Agreements, discussing restoration and reclamation. Discussing and showing the landowners where and when the estimated date we would be accessing their property and addressing any of their concerns. Researching and preparing documents and preforming title searches verifying information at the Courthouses. Entering daily logs with progress reports in Excel. Monitoring, taking pictures of property before and after of where soil borings, grading, constructing access roads, construction, and deconstruction of transmission structures. Available on site and staying in touch with the supervisors, construction crews and landowners for any questions or concerns. Construction Support.

Lindstrom Air Conditioning July 1-2013 to August -2014

Contact Andre’ Green 954-***-****

Assisting the customer’s with heavy inbound calls, finding out their needs and booking as a Service or Maintenance placing with the correct technician in the correct zones. Contacting customers to remind them to schedule for their bi - yearly maintenance. Selling Maintenance Agreements and other products. HVAC supplies over the phone. Updating the customer’s information and email address. Ordering some parts and tracking parts with the warehouse. When the parts will arrive, contacting the customer to set an appointment for installation. Answering calls from the Technicians with questions about customer Warranty information.

Frontline Protective Services -January 17 2012 to July 1 2013

Security - Guard house checking driver license entering information into their computer and calling residents for guest entry. Entering the data into their system. Helping owners and renters with any concerns. Patrolling and securing property from any hazards, reporting any suspicious activity or violations. Making sure all of the equipment is in working order as well as documenting inventory of supplies.

Strike Force Security – July 2011 to January 2012

Guarding properties while being Tented, Patrolling Warehouses on foot and by vehicle making sure all doors, windows and perimeter was secured. Securing Guard House entry checking guest and worker drivers licenses entering information and contacting the resident for entry. Helping owners and renters with any concerns. I worked Special Functions at F.A.U, and Security in the children’s section of a church in Weston.

Publishers Communications-Assistant Manager of Customer - Service 8 years 2002- 2010

Contact Sharon Iccovitti 954-***-****

My duties included: Assisting customers with address changes and other concerns; Communicating with Agents and Publishers regarding concerns with subscriptions and their customers, in addition to emailing / faxing start and expiration dates on subscriptions; scanning customers information into agents database; investigating and problem solving; some data entry. I trained new coworkers, showing them our system and helping them with any of their concerns. My position was Assistant Manager.

HVAC experience total of 5 years

Secretary; answering phone calls and setting up appointments with customers; dispatching the technicians to their new job, using Map Quest to get them the directions to the customers residents. Documenting the time the technician arrived and finished the job. Calling the city to see when the permits are ready to be picked up. Calling customers to remind them about them about scheduling for their next maintenance; looking up customers to see if their payment was paid or print and send the bill to the customer. Speaking to the technician about the customer’s type of payment then entering the payment amount into their account. Filing; scanning; light typing.

Other Experience

Sold Pharmaceuticals to pharmacists by phone. Detailing Doctors on New products and treatments becoming available. Medical Claims and Billing, Answered calls for Health Insurance companies and Diabetic companies.

Taking surveys for companies, Debit Collections: Bartender and Bar Manager 20 years:

Contact this candidate