**** ** ****** **** **, Apt#**

Bentonville, AR-**712

Mobile: +1-479-***-****

Email: acq0fs@r.postjobfree.com

Sri Hari Krishna Gangula

Profile

Over 13 years of IT industry experience encompassing a wide range of skill set, roles and industry verticals.

Proven track record of leading teams of 20+ members in support, release, test and development environments

Extensive experience with analysis, design, development, customizations and implementation of software applications including system software applications.

Proficient in analyzing and translating business requirements to technical requirements.

Solid experience in C/C++ with Unix in various applications and system management products.

Executed software projects for Telecom, Networking, System Management and Retail industry

Good communication skills, interpersonal skills, self-motivated, quick learner and team player.

Education:

Master’s Degree in Computer Science (M.Sc. CS) – 2001, Andhra University, India

Bachelor’s Degree in Computer Science (B.Sc. CS) – 1998, Andhra University, India,

Work Experience

Jun 2014 – Present, Senior Software Engineer, IBM India Pvt. Ltd., Bentonville, USA

Working for Walmart POS software development as individual contributor. Involve in requirement analysis to handling team, system study, estimation, designing, task management, coding, testing, de-bugging, documentation for POS. Involve in analysis of business requirements and develop technical solutions that address client needs. Provide resolution to POS defects.

Sep 2012 - Jun 2014, Senior Software Engineer, IBM India Pvt. Ltd., Bangalore, India

Worked as a project lead for 22-member team managing the Walmart POS L2 incident, problem, and change management support.

Responsibilities:

Create the shift plans covering 2 shifts of the day and make sure that the support is provided with zero tolerance and the timely resolution/ work around

Join the calls/ assist the team members when needed

Create the weekly/ monthly reports for the management with detailed analysis of the weekly/ monthly trend of incidents with metrics/ graphs.

Environment: IBM 4690 OS, IBM POS application software, BMC Remedy

Team Size : 22

Aug 2010 – Aug 2012, Senior Software Engineer IBM India, Bangalore

Worked as a scrum master for NSN client on Flexi Network Gateway (Flexi NG) product. The responsibilities include execute and analyze the In-Service Upgrade (ISU) functionality of the product for different release on the ATCA configuration, development activities for ISU, log analysis after ISU test, bug tracking and reporting in pronto tool, perform initial analysis of the problems and fix or assign to respective team, test when the solution is ready, schedule and monitor the automated build, sanity, robustness and security test suits.

Environment: C, Linux

Team Size : 9

Dec 2006 – Aug 2010, Senior Engineer – System Software HP, Bangalore, India

Worked in all phases of product engineering for HP’s system management products on OpenVMS Alpha/ Itanium platforms. Ported product components from HP-UX to OpenVMS, developed applications according to specifications on OpenVMS. Extensively worked on analyze, debug, fix and test the customer issues. Also rewrote all install/ de-install and service scripts of the products in DCL.

Environment: C, Open VMS, Windows2000

Achievements: Submitted a patent on “Runtime Localization of Applications” which was PUBLISHed.

Team Size : 5

Dec 2004 -Dec 2006, Software Engineer Infinite Computer Solutions, Bangalore, India

Worked for AT&T’s telecom OSS which includes features requirement reviews, test plan reviews, analyze and test the production MRs raised from the customers. Conducted project trainings for the team.

Led the QA team in conducting integrated systems testing, feature and regression testing, and automated and manual testing of application components. Created, reviewed, and assigned test plans, supervised junior testers, tracked and reported defects, controlled configuration management and led release coordination. Made recommendations to technical managers based on test outcomes.

Environment: C, Solaris 10, Testing Methodologies

Team Size : 25

Jun 2002 – Nov 2004, Software Engineer Veda Solutions, Hyderabad, India

Implement the code and test according to the given standards, prepare and present case studies on algorithms, participate in project requirement reviews, coding and testing for Linux features, maintaining the code base according to latest OS changes, mentoring the corporate trainees

Environment: C, Linux

Team Size : 4

Awards and Leadership

IBM Excellence and Eminence Award for 3 consecutive years from 2011 to 2013

Led a team of 25 testers in AT&T project (IBM), a product team of 4 members in HP, a team of 9 agilists in NSN project and 22 members in Walmart POS Support project in IBM

HP High Performance Teams Award for 2007

HP Award of Recognition for the IP disclosure in 2008

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