Resume

Karen Reid

***** ** ** ********, **

Cell: 780-***-****

Email: acq0f0@r.postjobfree.com

My Goal:

To obtain a Full-time permanent career position that would allow me to use my professional qualifications & skills.

Qualifications:

Exceptional Customer Service, Hospitality & Retail skills.

Excellent interpersonal skills & communication-verbal & written.

Proven ability to motivate team members with positivity & enthusiasm.

Proven ability to work in a fast-pace environment with excellent multi-tasking & time management skills.

Proven outstanding organization skills with an eye for details.

Proven strong keyboarding, data-entry & payment handling skills.

Ability to resolve customers concerns and or complaints in a calm professional manner.

Ability to obtain a clean criminal record check.

Education:

Grade 12 Diploma - Mountain Secondary School - Langley, BC

Certificates:

WHMIS

Emergency First Aid-Level 1

Food Safe-Level 1

Super Host

Serving It Right

Pro Serve

Word Excel & Outlook

Employment:

Volunteering 2013-current

Housekeeping Supervisor 2003-2012

Jackson’s Camp - Rainbow Lake, AB

Attend monthly staff meetings with management team.

Hire, train, guide and schedule housekeeping staff.

Co-ordinate & assign housekeeping staff for daily duties.

Daily inspections of guest rooms corridors & public areas.

Maintain inventory of supplies for department.

Order cleaning supplies, linen & towels on budget.

Monitor and review housekeeping staff in their work performants.

Clean up to 30 guest rooms per day.

Vacuum, dust, wash floors, wash walls, change sheets, make beds, clean windows, blinds, vents, clean & sterilize all bathrooms.

Food Service Worker & Cooks helper 2003-2005

Northwest Community Health Center - High Level, AB

Prepare- salads, soups, pastas, meats, cheese & vegetables.

Bake from scratch- breads, muffins, cookies, cakes, squares & pies.

Prepare food trays for patients & buffet tables for serving customers.

Deliver patient’s meals & serve hospital staff & customers.

Except payments from staff & customer’s - cash, debit, credit cards.

Wash & sanitize all trays, dishes, cutlery, equipment & work spaces.

Receive grocery orders, rotate & restock.

Mini-Bar Supervisor/Banquet Server 1999-2003

Coast Edmonton Plaza Hotel - Edmonton, AB

Train, guide, schedule, & supervise Mini-bar staff.

Attend monthly staff meetings with management team.

Rotate and restock mini-bar inventory in carts & fridges in guest rooms daily.

Check all expiry dates on inventory.

Clean all Mini-Bar fridges monthly or as needed.

Banquets Server- Serve guest’s food & drinks in a professional manner.

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