Antwinette Hughes

**** ***** **. **********, ** *7405

336-***-****

acq0e2@r.postjobfree.com

Objective

Recent graduate seeking an entry level position where I can utilize my degree and experience in customer service and information technology systems.

Education

KAPLAN UNIVERSITY February 2012 Bachelor of Science in Information Technology Systems

Work Experience

JFC Global-Scantron, Pennsylvania

Applications Developer/Programmer June 2014 - Present

Develop and program standard and custom test sheets

Build Access databases for data entry

Assist customers with troubleshooting scanning software

Conducted quality assurance tests for accuracy and reliability

Manage data, delivering data to clients in various reports and files

Create reports using Insight and Crystal Reporting Systems

Design and create simple applications

PREFERRED HEALTHCARE, Pennsylvania May 2011-Aug 2013

Claims Adjuster/Intake Coordinator/Credentialing Specialist

Process medical insurance claims

Apply ICD-9 codes and benefit categories to medical claims

Review Provider Pre-Certification request

Authorize procedures according to PHC guidelines

Review Provider Participation Applications

Credential new providers to network

HIGHMARK MEDICARE SERVICES, Denver, Pa May 2007-June 2009

Customer Service Representative

Assisted clients/vendors with requested claim information

Followed HIPPA and company in-house guidelines

Helped assist with back office responsibilities

Skills

Intermediate in Microsoft Word, PowerPoint, Excel, Access, and Outlook

Knowledge and experience in SQL, MySQL and Oracle

Knowledge and experience in HTML and Visual Basic

Ability to use a computer for data entry and research

Skilled in customer service and communication practices

Knowledge and experience in ScanTools, Remark and Scanning Equipment

Experience with Data Management and reporting systems (Crystal and Insight Reports)

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