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Business Analyst

Location:
Phoenix, AZ
Posted:
July 30, 2015

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Resume:

April Hoglund

Cave Creek, AZ *****

480-***-****

acq0e0@r.postjobfree.com

Education:

Gallaudet University Washington, DC 2000-2001

Honor Society

Honor Floor Committee

Sportswriter for University Newspaper

Certifications:

Introduction to SQL June 2015

Business Requirements Writing April 2015

Business Analysis 101 December 2014

Business Analysis for the IT Professional August 2013

LATg September 2007

LAT June 2006

ALAT April 2005

Skills:

I pick up tasks very quickly. I am extremely proficient with Microsoft Word, Excel, PowerPoint, and Outlook as well as a variety of web browsers. I am capable of multi-tasking and prioritizing tasks. I am extremely people oriented and enjoy helping others.

Accomplishments:

Two Performance of Excellence Awards for going above and beyond the expectations of my job duties.

AALAS NCAB LATG Review course Scholarship Recipient.

Co-author of “Human Antibodies Can Cross Guinea Pig Placenta and Bind Its Neonatal Fc Receptor: Implications for Studying Immune Prophylaxis and Therapy during Pregnancy” in Hindawi Journal.

Volunteer Experience:

Brownie Troop #480 Leader Arizona Cactus-Pine Council 2013-Present.

Girls On The Run Head Coach Sept 2014-Present, Maricopa County, AZ.

Girls On The Run Assistant Coach Jan 2014-April 2014, Maricopa County, AZ.

MANA House Dinner Service, 2013.

USO Thanksgiving Dinner Service, 2012.

Girls On The Run Coach October 2009-April 2011, Montgomery County, MD.

Brownie Troop #745 First Aid Mom Nation’s Capital Council 2008-2009.

Professional Experience:

Management Analyst II/ Business Analyst April 2013-Present

Arizona Department of Child Safety

Test Windows applications in CHILDS screens relating to Case Management and Eligibility

Research prior Product Change Requests, review history of application and any other related materials and documentation

Act as customers’ liaison during Spec Reviews (JAD Sessions) to define and review business requirements

Author BRDs and solely responsible for reviewing and updating based on changing customer needs and functional testing results

Create and deploy testing plans during PCR (Pre-Production Testing), ACP (User Acceptance Testing), and PRD (Migration Testing)

Develop test scenarios and test scripts

Write test plans and perform functional testing

Work closely with computer programmers and software developers to develop new programs within the CHILDS system and perform end user testing

Design and implement changes to the CHILDS applications

Address Quick Fix (BUGS within programming code) and SPUFI’s assigned to Case Management and Eligibility

Researched and tested several Automated Testing Tools for user capability and software compatibility

Attend internal staff meetings and external workgroups

Research work assignments independently

Assist on special projects as assigned to include:

oCARE Team, appointed by the Office of The Governor – During the course of my temporary assignment, I was tasked to brief the Attorney General and the Director of the Department of Economic Security on the changes and current capabilities of the CHILDS System

oChild Protective Services (CPS) – I have initiated an internal training program for the CPS users and I am their liaison for feedback concerning system requirements and bug fixes

oDepartment of Child Safety (DCS) Website Content Subject Matter Expert – Assigned to assist in the development of a new DCS website to develop and improve policies, reporting guidelines and methods, and departmental changes.

Management Analyst October 2010-April 2013

Department Of Health and Human Services/Food and Drug Administration

Review and edit Standard Operation Procedures (SOPs)

Evaluate and inspect animal facility and record any deficiencies and make suggestions for improvements

Order animals from vendors

Consult with Vendors about different products

Review Principle Investigators animal usage and notify them when they will exceed the maximum number allowed

Review IMPAC log and data entry pertaining to animal ordering numbers and cost

Review Animal Health Reports and record information into the Animal Health Surveillance database

Purchase orders and procurement

Evaluate animal health daily and record any abnormalities and inform the PI and their staff of the findings

Review daily AM/PM observation sheets recorded by contract staff and alert Government Management of any abnormalities

Review Animal Study Proposals (ASPs) and ensure that requirements are being adhered to

Assist with different types of technical procedures and/or instruct other technicians on how to perform technical procedures

Euthanize animals per PI or their staff’s recommendation following the CBER SOPs approved method of euthanasia

Animal Health Information Specialist December 2009- October 2010

Department Of Health and Human Services/Food and Drug Administration

Work with Investigators to prepare new and amended animal study proposals for consideration and approval by the ACUC

Review ACUC submissions and compile the monthly meeting packet for distribution to the ACUC.

Attend monthly ACUC meeting and prepare minutes

Coordinate semi-annual review of the animal care program. Assign sections to reviewers and assist as needed.

Prepare memos to Principal Investigators, which included, but is not limited to ACUC actions regarding their study proposals, annual review notices, renewal notices and or statement of work letters.

Ascertain monthly which Animal Study Proposals have been approved or inactivated and input required data into the ACUC database reflection the ACUC decisions, animal numbers, USDA Pain and Distress designation, species strain, and safety protocols.

Prepare findings from the semi-annual review to be presented to Institutional Official.

Schedule monthly ACUC meetings and coordinate the agenda with the Chairperson.

Floor Leader February 2009-December 2009

Priority One Services

Supervised husbandry staff

Assisted Project Manager and Assistant Project Manager with work schedule

Assisted with husbandry work as needed

Assisted with technical work as needed

Observed and maintained appropriate equipment in the facility

Assisted with SOP trainings

Performed interviews for husbandry and technician positions

Reviewed Animal Study Proposals to ensure all work is being followed

Assisted the Project Manager and Assistant Project Manager with all assigned duties

Lab Supervisor, Husbandry and Operation December 2007-December 2008

BioReliance

Supervised husbandry staff

Made schedules for daily, weekly, monthly tasks

Followed GLP regulations

Processed timesheets

Wrote deviations pertaining to equipment failure, personnel oversight, and documentation of errors

Assisted with client site visits

Filed facility log sheets

Ordered supplies using Oracle

Maintained facility equipment and schedule preventive maintenance

Attended meetings for different departments

Worked closely with QA for quality control/assurance

Reported problems with facility equipment to appropriate personnel

Trained husbandry staff

Completed Performance Reviews

Coached and delivered disciplinary action of animal care staff

ACUC Coordinator December 2007-December 2008

BioReliance

Work with Investigators to prepare new and amended animal study proposals for consideration and approval by the ACUC

Review ACUC submissions and compile the monthly meeting packet for distribution to the ACUC.

Attend monthly ACUC meeting and prepare minutes

Coordinate semi-annual review of the animal care program. Assign sections to reviewers and assist as needed.

Prepare memos to Principal Investigators, which included, but is not limited to ACUC actions regarding their study proposals, annual review notices, renewal notices and or statement of work letters.

Ascertain monthly which Animal Study Proposals have been approved or inactivated and input required data into the ACUC database reflection the ACUC decisions, animal numbers, USDA Pain and Distress designation, species strain, and safety protocols.

Prepare findings from the semi-annual review to be presented to Institutional Official.

Schedule monthly ACUC meetings and coordinate the agenda with the Chairperson.

Sr. Laboratory Animal Technician August 2006-November 2007

SAIC-Frederick

Supervised 5 Laboratory Animal Technicians

Pre/Post-op care of Primates/Swine

Surgery Prep

Anesthesia machine monitoring and set up

Cleaning of surgical instruments

Assisted with Jugular Catheter Placements in Primates

Specialized techniques (i.e. suturing, intubations, IV catheter, specimen collection)

Dosage calculation and drug administration

Clinical/Behavioral Assessments

Inventory and ordering of supplies

SOP training

Review of Protocols

Scheduling of Protocol support for PI

Scheduling of weekend and holiday duties

Various methods of injections

Medical Record maintenance of Primates/Swine

Shipping of Biohazards

Laboratory Animal Technician February 2006-July 2006

SAIC-Frederick

Various methods of injections

Medical Record maintenance of Primates/Swine

Shipping of Biohazards

Pre/Post-op care of Primates/Swine

Surgery Prep

Anesthesia machine monitoring and set up

Cleaning of surgical instruments

Laboratory Animal Technician November 2005-Janurary 2006

Charles River Labs

Pre/Post-op care of small and large animals

Daily Animal Health Observations for small and large animals

Provide Environmental Enrichment for small and large animals

Protocol support, using various methods of specimen collection and injections

Daily clinical/behavioral treatments of small and large animals

Clinical/Behavioral assessment of large animals

Assist with quality control of sentinel animals

Shipping of biohazards

Breeder Technician November 2004-November 2005

Charles River Labs

Set up multiple types of breeder pairs of mice

Maintain an excel data sheet of multiple breeder pairs

Review multiple breeder pairs weekly

Palpation for mice for pregnancy

Check for copulatory plugs of mice

Communicate with PI regarding breeders

Breeding of special “dwarf” mice

Animal Caretaker November 2003- November 2004

Charles River Labs

Animal husbandry of rodents and small animals

Clinical observations of rodents and small animals

Weaning of breeder pairs offspring

GLP guidelines and paperwork



Contact this candidate