MARK J. JACOB

New Port Richey, Florida, *****

318-***-****

acq0dz@r.postjobfree.com

Profile

Program and People management professional with over 16 years of leadership experience directing new product development of a wide variety of electronics products, from commercial exploration through production, while building relationships with customers both internationally and domestically.

Background in managing multi-disciplined engineering teams of 20+ members through a gated NPD process while prioritizing competing resource requirements keeping business values in-line with established objectives.

Works with project sponsors and business partners to facilitate the definition of business strategies as well as tactics to deliver on strategies using skills in project planning, issue resolution, team communication, implementing change, system engineering, troubleshooting, strategic sourcing, software and hardware development.

Career and Impact

Manitowoc Company, Manitowoc, Wisconsin

A $3.9 billion company that is a global leader in cranes and commercial grade foodservice equipment.

2010 to 2015

Senior Engineering Manager, Strategic Controls (Manitowoc Tech Center, New Port Richey, Florida):

Responsible to Vice President – Technology for electronics development (firmware, software, hardware, and wireless) budget, talent and performance development, new technology applications, program management, cost, strategic sourcing, and new product launches.

Conceived, staffed, and developed IOT (Internet of Things) strategy for Manitowoc Kitchen Connect architecture supporting predictive analytics and connecting foodservice controllers to the internet. Result: Earned more than $510,000 in unplanned revenue in 2015 and earned $620,000 in 2015 budget to set up footprint to gain $6,000,000 in additional revenue in 2015 IOT space.

Organized multiple projects with senior-level engineering staff and leveraged low-cost resource offshore options globally in embedded electronics development to ensure consistency, standard compliance, and project success. Result: Successfully guided projects through a gated NPD process releasing several key, global level projects.

Initiated redesign/re-sourcing of LCD touchscreen control board for touch screen application. Result: Reduced BOM cost by 65% while adding additional features with projected material savings of $ 310,000 per year for equipment controllers.

Led creation and company-wide release of RASIC and Manitowoc electronic controls strategy policy. Result: Provided clear definition of all relationships of all companywide functional groups (Supply Chain, NPI Engineering, Contract Manufacturing) to help make clearer understanding of controls organization after companywide organization restructuring.

Initiated innovative project to develop quick turn prototyping of GUI images for touchscreens using Android operating system. Result: Achieved faster feedback from customer for GUI requirements, reducing design creep, which led to 100% on- time delivery for software deliverables for project.

2014

to

2015

Electronics Department Manager (Manitowoc Frymaster Division, Shreveport, Louisiana):

Responsible for warranty reduction, new product introduction, talent performance management, and applying new technology to product line.

Built and led onsite embedded electronic controls group and managed outside technical resources using automotive grade best practices, as well as leading product line wireless integration and instituted formalized hardware/software development procedures, including issue ticket tracking,

code reviews, documentation, design, software testing/reliability, and software release process. Result: Improved time-to-market by 25% and throughput by 51%.

Conceptualized and implemented cellular based remote logger to monitor equipment performance anywhere in the world by getting real time diagnostic information as opposed to third party reporting. Result: Reduced response time to address field issues during engineering trials by 75%.

Developed and directed the redesign of existing controller family to an electronics architecture that incorporates modern, consistent, modular embedded logic and hardware designs across product lines. Result: Reduced total product SKUs by 90% for new orders, reduced Non-Reoccurring Engineering (NRE) costs on subsequent derivation projects, provided intellectual framework of design to enable first LCD (5.7” VGA) touchscreen on a commercial fryer.

Designed and implemented process of requirements tracing for verification testing of embedded controls, test plan creation, and requirements capture. Result: Reduced software regression testing completion time from months to weeks allowing use of low-cost temporaries for testing, reducing test spend cost by 80% per billable hour.

Developed and launched industry first wireless mesh network, integrating product line into customer point of sale (POS) system. Result: Upgraded in-house talent and integrated product line into a wireless IOT solution to meet market demand and maintain share.

Designed and developed oil quality measuring control system with an Oil Quality Sensor (OQS). Result: Received 2014 Manitowoc’s Presidents Award in recognition of innovation of the OQS which was projected to increase market share by over 20% over the course of 3 years.

Promoted to Senior Engineering Manager.

2010

to

2014

Johnson Controls Inc., Holland, Michigan

A 42.8 billion dollar globally diversified company of interior systems for automobiles, automotive battery solutions, and operational efficiencies of buildings.

1999 to 2010

Lead Project Engineer /Engineering Manager: Responsible for managing international team of over 10 engineers (Software Program Manager, Hardware, Test Development, Validation, Audio, Requirements, Project, Systems Test, Mechanical and Warranty Engineers) in New Product Development (NPD) projects for connectivity-based, electronics projects utilizing Bluetooth wireless technology for Mazda.

Provided system leadership for connectivity products developing standards for verifying global homologation compliance, Systems Audio, Voice Recognition (VR), Bluetooth range, EMC and Cell Phone Interoperability standards both at component level and systems level. Result: Achieved 85% or better validation pass at the design level and 100% validation pass at production level release which directly led to increased sales in 3 years from $6,400,000 to $24,800,000.

Asked by senior management to teach engineering department DRBFM methodology for NPD product. Result: Generated talent upgrade, reduction of failures due to design changes, and decreased software regression testing time by over 25%.

Staffed and established RASIC between internal North American and remote Japanese engineering teams. Result: Increased customer performance and communication to central engineering which improved productivity, design reliability, and development time.

Promoted to Engineering Manager/Lead Project Engineer.

2006

to

2010

Senior Project/Embedded Design Engineer: Responsible for project management of cross-functional NPD groups and electronics /injection molding design for automotive grade embedded electronics products for Japanese OEMs.

Developed and implemented EMC solutions for emissions problems for low frequency magnetic fields. Result: Eliminated any production release delay, saving penalty dollars and negative publicity.

Organized and led the development of software and hardware embedded design for Tier 1 automotive electronics in order to meet individual Japanese automotive OEM requirements

for Toyota, Nissan, and Honda products, including programmable garage door openers

(Homelink TM), trip computers, navigation devices, and temperature displays. Result: Gained multiple product-line development and leadership knowledge, and ability to integrate core schematics into customer level applications.

Promoted to Senior Project Engineer.

1999

to

2006

II Stanley Inc., Battle Creek, Michigan

Member of the $3.2 billion Japanese-owned Stanley electric group of companies producing high quality advanced lighting and electronic products.

1997 to 1999

New Product Quality Engineer: Responsible for maintaining electronics quality, documentation, and refining electronics manufacturing processes for automotive grade HVAC controls and high-mount LED solutions, gained approval for PPAPS, control plans, work instructions, and design changes.

Coordinated reviews with cross-functional teams for issue tracking, product timing for components involving manufacturing, design, purchasing, and plastic groups.

Result: Provided clear, accurate communication between local manufacturing crew and Japan-based design team.

Worked in teams to set up cellular based manufacturing lines for reflow/wave solder and final side assembly, with focus on quality. Result: Reduced amount of down time allowing manufacturing to switch from 3 shifts to 2.

Functioned in a resident engineering role at Honda Motors in Ohio for product support during production ramp up and promptly reported design and manufacturing issues to the Japan based design quality team. Result: Successfully launched the HVAC controls for the 1999 Honda Civic on time.

Education

BA Degree - Electronics Engineering, Minor in Mathematics, Western Michigan University, Kalamazoo, Michigan, 1998

Professional Courses

Program Management Certification (Ford Motors training center), beginning Japanese, Japanese culture, DOE, Bluetooth Applications, EMC design in embedded systems (IEEE), Advanced power supply design, PCB manufacturing, and Six Sigma.

Technical Proficiencies

Embedded electronics design/manufacturing, Software development (C, C#, C Software Validation/Verification, Requirements Management, DFMEA, DRBFM, DVPR, Wireless Development, Design of Experiments (DOE), VDA (audio testing), Voice Recognition, Electromagnetic Compatibility (EMC), PCB vehicle packaging, Bluetooth, Multi-signal electronic design, Software Development Lifecycle ( SDLC ), PCBA manufacturing and Electronic Controls

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