**** ********* ***** **, ***** 240-***-****

Silver Spring, MD, 20903 acq0dk@r.postjobfree.com

Cholena C. Wilkins

Objective To obtain a responsible and challenging medical coordinator position utilizing my skills and educational background.

Education June 2007 Career Technical Institute Washington, DC Office Support Specialist

Certificate of completion obtained GPA 3.5

Experience

Sep 2011-Current The Asthma & Allergy Center Silver Spring, MD Medical Receptionist

Manage EMR Scanning/Filing and operate Centricity software.

Post payments, verify insurance benefits, and collect all balances/fees.

Schedule/confirm office visits, follow-ups, new patient consultations.

Operate multiple business lines and patient Check In/Out.

Conduct monthly office inventory.

Oct 2007-March 2010 Institute for Asthma and Allergy (IAA) Chevy Chase, MD Front Desk/File Clerk

Managed a multi-phone line system in a busy office environment.

Maintain daily appointment scheduling for all patients.

Distribute incoming faxes and perform copying, mailing, filing and typing duties as required.

Verifying patient's insurance benefits.

Internship 2006-2007 Diversified Business Solution’s Online Arlington, VA

Reviewed and researched claims for additional reimbursement.

Contacted various insurance companies via telephone and/ or computer ( Care First, Mamsi, Virginia, Medicaid, Etc.)

Processed insurance company denials for further review by the insurance specialist.

Assisted in the auditing of the practice’s accounts receivable. Awards/Achievements

National Certified Insurance Coding Specialist 2007-09

Outstanding Performance award from Career Technical Institute

American Safety & Health/Basic First Aid & CPR AED certified.

Capable of typing 40 wpm and experienced in Microsoft XP. Reference Available upon request.