Lance A. Gamble

*** *** ***** *** ****, Nashville, NC 27856 – 252-***-**** – acq0c3@r.postjobfree.com

Summary

CompTIA and Microsoft certified professional seeking to obtain a technical position that will allow me to utilize my previous experiences and current IT training and certifications.

Summary of Qualifications

CompTIA A+ certification, Net +

MCP, MTA (Network Fundamentals) and MCSA certifications

Excellent verbal and written communication skills and exceptional customer service skills

Ability to thrive independently or in a team environment

Project Management skills honed in the social services field

Professional Skills and Qualifications

Engineering and implementing a full Windows network in a business environment

Installing Windows XP, Vista, Windows 7, and Server 2008

Maintaining and troubleshooting Windows XP, Vista and Windows 7

Installing, maintaining, troubleshooting and uninstalling software and peripherals

Setting up Windows firewall and other third-party firewall software

Installing operating system service packs, updates, and other security patches

Setting up and maintaining anti-virus software

Implementing router and switch security techniques

Installing, maintaining and troubleshooting LAN networks

Troubleshooting network connectivity issues

Installing and maintain network hardware and software

Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers

Implemented the design, installation and administration of a Microsoft Windows 2000 network for an 8 workstation non-profit organization

Education

My Computer Career Raleigh, NC

Information Technology Training In-Progress

Certifications in progress are CompTIA Server+, Mobility+, MTA (Windows Server Fundamentals), (Security Fundamentals), (Mobility and Devices Fundamentals), MCP Windows 7 and Cisco Certified Entry Network Technician

West Liberty University West Liberty, WV

Bachelor of Science in Criminal Justice 1993

Professional Experience

PNC Bank Rocky Mount, NC Jan 2011- Apr 2015

Senior Operations Analyst

West Corporation Rocky Mount, NC Sept 2009 – Jan 2011

Customer Service Advocate

The Women's Resource Center Greensboro, NC Mar 2002 – Sept 2002

Network Administrator

The Guilford Center Greensboro, NC Feb 1995 – Nov 2002

Mental Health Practitioner

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