Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Maynard, MA
Posted:
July 30, 2015

Contact this candidate

Resume:

ALISON A. ROLLINS

** ******** ****** *******, ** 207-***-**** acq0bz@r.postjobfree.com

OBJECTIVE: To utilize my experience in marketing and sales combined with my passion for customer satisfaction to manage market research in the development of better products and consumer satisfaction.

Bachelor of Arts in Communication May 11th 2013 GPA: 3.41; Dean’s List Thesis Paper: Touch Aversion in Physical Abuse Victims. Conducted through candidate interviews and situational field studies using qualitative and quantitative research.

EXPERIENCE:

Wikoda Inc. August 2013-Current Marketing and Sales Director

Managed all public relations, conference presentations, media campaigns, and sales for this start-up solar engineering company. Responsible for all product fiscal accounts and the corporate processing of funds. Developed multiple websites to promote company products and integrate sales performance. Designed the visual layout for websites and apps to enhance and maximize user appeal and functionality. Created and upgraded several analytical tools to justify and implement new sales tactics and techniques. Planned and executed all trade shows including booth design, travel arrangements, contract negotiations, and product sales coupled with event formulation, implementation, and completion. Worked with numerous programs including the full Adobe suite and Microsoft programs to create web content and report findings to the company President. All tasks required customer research, product development/testing, and implementing resolutions.

Portsmouth Naval Shipyard Clinic Summer 2011 & 2012 Office Assistant

Maintained files for the organization of multiple individuals, facilitated audit readiness, and developed training templates for future hires. Reviewed cumulative expenditure reports comparing costs against budget plans. Researched regulations and subsequently developed a training PowerPoint presentation to assist future travelers on policies and procedures. Gained proficiency and understanding of corporate procedures and structure involved in carrying out travel reports and daily work assignments.

COACH, Kittery Outlets Seasonal 2011 & 2012 Sales Associate

Provided prompt, courteous, and high quality customer assistance and support both in person and on the phone. Maintained stock on the showroom floor and ensured appropriate stock levels where available. Consistent with latest sales and promotions, routinely updated price point changes, and accurately accounted for inventory. Fulfillment of daily tasks required knowledge of products, efficient customer service, and proficiency in processing purchases. This job was maintained, working on weekends and weeknights while working full time at the Portsmouth Naval Shipyard and during school breaks throughout two years of college.

ASPIRE, Keene State College Spring 2010- Dec 2012 Note Taker

Maintained and distributed class notes to help clarify information to other students in the same course. This job was acquired for 5 separate classes by receiving teacher recommendations based on the organization and comprehensiveness of my notes.

Leadership:

Keene State Debate Club 2 Years Vice-President

Founding team member; working with a few other students and sponsoring faculty member, started the debate club as a college junior. As vice president, responsible for the coordination of events, public relations, and overseeing debates. Developed and designed group shirts and allocated the group funds to facilitate a purchase order.

Lambda Pi Eta: Communication Honor Society Fall 2012- present

Community Service:

•Alternative Spring Break – Florida Everglades Clean Up (Spring 2012)

•Habitat for Humanity – Support Events (Spring 2011 – Fall 2012)

Skills:

•Exceptional writing, organization, research, analytical, communication, and speaking skills.

•Excellent customer care and service.

•Detail oriented, fast learner, challenge oriented, and goal driven.

•Well versed in the use of Word, Excel, PowerPoint, Adobe Photoshop, Illustrator, and InDesign.

•Experienced with social media marketing, including Facebook, Twitter, Pinterest, and LinkedIn.



Contact this candidate