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Customer Service Administrative Assistant

Location:
Burleson, TX
Posted:
July 31, 2015

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Resume:

Dalia Vallejo

***** ******* **** **.

Fort Worth, Texas 76140

Home: 817-***-****

Cell: 682-***-****

Career Objective

Seeking a position that will provide me the opportunity to utilize my prior knowledge, and in addition obtain new skills.

Summary of Qualifications

Almost 20 years of office administration and customer service experience. I am familiar with Microsoft programs Excel, Word, Outlook, etc. I have worked with several accounting programs such as Microsoft Great Plains, QuickBooks, and Peachtree to generate invoices (accounts receivable), post deposits and creating daily sales reports. I have experience with handling confidential employee files and other human resource duties such as assisting with payroll, insurance benefits, etc. I can also translate in Spanish as needed. I work well with all levels of management, under pressure, and can effectively multi-task.

Work History

Jun. 2006 to Present Wedge Energy Services, LLC.-Joshua, Texas

Office Manager /Sr. Administrative Assistant

Generate invoices and run reports in Great Plains system

Maintained a collections spreadsheet on a daily basis, call/email

various customers to keep collections at a minimum

Process payments, post and run reports for accounting dept.

Assist human resources with payroll, timekeeping, employee

time-off, benefits, new hires and terminations, etc.

Approve incoming invoices, services, maintain a detailed log of third

party charges

Communicated in Spanish with employees and customers

Oct. 2001 to Mar. 2006 Premier Mats -Cleburne, Texas

Customer Service Manager / Administrative Assistant

Assisted multiple customers with orders and any issues they might have

Answered multiple lines, perform general office duties

Create and distribute job tickets for production

Entered inventory data on a daily basis into an Excel spreadsheet log

Various human resource duties such as timekeeping, benefits, etc.

Feb. 2001 to Oct. 2001 Fred Worthey Insurance Agency (Farmers Insurance)-Arlington, Texas

Agency Sales Coordinator / Customer Service Representative

Quote auto, home, and motorcycle policies

Set appointments for new business lines

Maintain a daily log of sales leads

General office duties

Training/Education

1997-1999 Tarrant County College-SE Campus

Office Administration/Accounting

2013 Certified to perform E-Verify



Contact this candidate