TOYA WILLIAMS

acq08h@r.postjobfree.com

***-** ******* ***** ****, Cambria Heights, NY 11411

917-***-****

Objectives

Acquirement of a position open to allowing collegiate structured organizational proficiency, efficient communication verbal and written, with exceptional time management skills accompanied by 6 years of customer service and administrative assistant undertaking.

Education

Berkeley College, New York, NY

Bachelor of Business Administration

Major: Financial Services

Graduation Date: September 20, 2010

Metropolitan Community College, Omaha, NE

Associate of Arts

Major: Business Administration

Certificate

Business Management Generalist

Graduation Date: May 26, 2008

Experience

New York Life Insurance and Annuity Corporation

1983 Marcus Avenue, Suite 210, Lake Success, NY 11042

Agent - May 2012 to March 2013

Prospected via cold calling, solicitation, and networking

Illustrated product usability through concept correlation

Facilitate a sound financial budget with clients existing income

Developed and maintained sales relationships

Complete annual follow ups for family financial security

Social Security Express, LLC

33-00 Northern Blvd, Suite 7A, Long Island City, NY 11101

Caseworker - October 2008 to March 2012

Updated clients’ diagnosis, courses of treatment, and current dates of service with physicians

Provided information to clients regarding necessary treatment sites and physicians

Confer reports directly to upper management, attorneys, and advocates

Explained essential reports regarding cases to clients

Submitted payments to designated parties

Completed all tasks on each clients’ case by deadline date

Take telephone calls and schedule clients’ appointment

Access Staffing

380 Lexington Avenue, 8th Floor, New York, NY 10017

Administrative Assistant - June 2008 to October 2008

Researched necessary project information

Greeted and directed all visitors

Field telephone calls and transferred the call to the appropriate individual

Created and modified documents utilizing Microsoft Office

Separated and apportioned incoming material

State of Nebraska

4100 1st Street, Omaha, NE 68114

Client Intake Clerk - January 2007 to July 2007

Registered appointments and other meetings between staff and clients

Mailed and faxed correspondences

Addressed and screened clients for suitable services

Surveyed completed forms furnished by the clients for accuracy

Sustained communication between departmental staff and assigned clients

Sorted and distributed incoming mail and assembled outgoing mail

Kelly Services

14301 First National Bank Parkway, Suite 112, Omaha, NE 68154

Administrative Assistant - November 2005 to January 2007

Power-pointed meeting agendas and pamphlets

Monitored and corrected mainframe database, mailing list, and call catalog entries

Scripted meeting minutes

Retrieved and delivered incoming and outgoing mail

Executed routine clerical functions (i.e. photocopying, faxing, and email retrieval)

Assorted and organized brochures, periodicals, magazines and other indexed documents

Skills

Business Management

Spreadsheet and Database Management

Insurance Planning

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