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Secretary/Receptionist/Customer Service Assoc Degree Business Mang

Location:
Memphis, TN
Salary:
20,000.00
Posted:
July 31, 2015

Contact this candidate

Resume:

Wendy Landree

**** ********* ****

Memphis, TN **118

901-***-****

E-Mail: acq05u@r.postjobfree.com

Objective

To obtain a position with an exceptional company and use the skills I have acquired to care for customers on an individual basis as if they were members of my own family through compassion, leadership, and commitment to excellence and service.

Education

College: Southwest Community College January 2013 to present

Pre reqs for Nursing Degree

College: Concorde Career College December 2009- May 2010

Certified Nursing Assistant

College: Shelby State Community College August 1987-May 1989

Associate Degree Business Management

High School: Memphis Catholic High School 1983-1987

High School Diploma

Awards

Outstanding Volunteer of the Year, 1987 (High School)

Volunteer of the Year, 1997, 1998, 1999 (St. Anne School)

Outstanding Supporter of the Year, 2006 (Storm Cheerleading)

2nd place Regional Knowledge Competition- F-150, Ford Motor Company

Perfect Attendance, 110, 120, 130 (Concorde Career College)

Hardest Worker 110, 120 (Concorde Career College)

Director’s Honor Roll 110, 120, 130 (Concorde Career College)

Honors’ Graduate, 2010 (Concorde Career College)

Work Experience

December 2012-July 2015 Baptist Women’s Hospital

6225 Humphreys Blvd

Memphis TN

Responsible for getting vitals on all patients, take temps on babies, set up rooms for new admits (moms/babies), give baby’s first bath, perform peri care on c-section mom’s, assist patients to the bathroom twice after delivery, transport patients upon discharge, linen changes, assist with phone calls on multi line phones, assist with answering call lights and requests, communicate with nurses and doctors any abnormal changes with patients, transport patients to ultra sound/x-ray, responsible for circ room setup, stocking, and instrument cleaning and stocking.

August 2010-December 2012 Baptist Memorial Hospital

6019 Walnut Grove

Memphis TN

4 East- Skilled Nursing Facility

Responsible for getting vitals, assisting patients with meals, ADL’s, changing bed linens, changing briefs, turning patients, bathing patients, catheter care, assisting with wound care, assisting nurses with procedures, assisting doctors with procedures.

Mobility Tech: Ambulating patients from bed to chair, walking patients, assisting PT and OT with patients treatments, and in the gym.

May 2010 Baptist Memorial Hospital

6019 Walnut Grove

(Clinical, 2North)

Responsible for assisting and caring for patients on 2 North.

Responsibilities: Bed Baths, Bed Changes, Catheter Care, Getting Ice, Assist with moving patients for tests or surgery, Assist with Ambulating patients from Bed to Chair, Assist with Vital Signs, Assist with New Admits, and Discharges, and Assist with ADL’s when needed.

April 2010-May 2010 Signature HealthCare of Memphis

1150 Dovecrest Road

(Clinical)

Responsible for 4 residents.

Responsibilities: Showers, Bed Baths, Bed Changes, Brief Changes, Getting dressed for the day, Getting in and out of bed, Feeding, Assist with ADL’s, and Getting resident to Physical Therapy.

April 2007-January 2008 New Car Sales Associate

Dobbs Ford, Mt. Moriah

Setting appointments for customers.

Helping customers select the right car for their needs.

Negotiated with lending institutions on behalf of customers.

Help customer complete all paper work and correlate information for finance department.

Make certain customer was satisfied with choice of vehicle.

Make certain customer knows statistics of vehicle (ex: gas mileage, engine size, features, options, show customer how options work, and all warranty information)

Continue customer service after the sale, make certain customer remembers about first oil change is free, ask if customer has any questions, remind customer that I will help with any and all questions and concerns after the sale.

April 2000-September 2005 Executive Secretary/Assistant to the President and CEO General Airport Accessories, Inc.

Setting up all business meetings, luncheons and conferences with customers.

Attending all meetings, lunches, and conferences with Managers, VP’s and Senior VP’s, to take notes, offer input, and assistance to implement changes made by our customer (FEDEX) regarding billing, reports, and dimensions on any drawings for parts.

Handled all EDI billing with customer (FEDEX)

Handled all accounts payable and receivable.

Handled all reporting for cost for GenAir (excel spreadsheet).

Handled all reporting for cost for FEDEX regarding repaired equipment (excel spreadsheet).

Worked closely with FEDEX managers to track all equipment incoming for repair. Tracking was by asset #, date, date in ship, and return to customer date. Tracking was on excel spreadsheet and used by FEDEX managers for weekly reporting to Senior Managers.

Helped start and set up repair tracking spreadsheet that is still used to help managers track all repairs and cost of equipment.

August 1991-August 1996 Claims Adjuster

MS Carriers, Inc.

Taking accident reports.

Working with outside claims adjusters on out-of-state injury and fatality accidents.

Determine liability.

Work with claimants to get vehicles repaired (if accident was MS Carriers fault), get check cut and close out file.

Worked with IT to get new accident reporting system in place and running.

Responsible for weekly accident report for Mr. Mike Starnes, CEO and President, (used to determine total amount of all accidents over $5000.00 and if any fatal accidents and what reserve cost should be). Report was used as information at weekly board meeting.

Worked with dispatchers and managers to get trucks repaired (when needed) and get drug tests when needed for drivers in fatal accidents.

Volunteer Work

Volunteered 2,000+ hours to the Memphis Belle Memorial Association for restoring and preserving the Memphis Belle B-17 Flying Fortress.

Worked on Bowl-a-Thon for United Way 1991-1996

Volunteer for St. Mary’s Soup Kitchen 2004-2006

Accreditations

Association of Claim Adjusters of America, 1992-1996

Association of Executive Secretaries of America, 2001-2005

Certified Nursing Assistant, 2010-present

Interests and Activities and Hobbies

Cooking, Counted Cross Stitch, Swimming,

Football, Working on Antique Cars, Watching old Musicals

Computer Skills

Micro Soft Office, Excel

Licenses and Certificates

CPR Certified 2010-December 2015

Perfect Attendance 2010

Hardest Worker 2010

Director’s Honor Roll 2010

Certified Nurses Aide 2010- to present

(by the state of Tennessee Department of Health)



Contact this candidate