BIPIN P JOSHY

ADD: B-**, Bhagwati Garden, Nawada

Uttam Nagar, New Delhi, India.

Mob: +918*********

email: acq05e@r.postjobfree.com

Career Objectives

To emerge as a hard core Management Professional and prove myself as an important part of the organization by the achievement of given target and to work in challenging project, that will utilize my educational background and expand my knowledge. Ability to manage daily operations, and planning the use of materials and human resources to ensure maximum efficiency with minimal expenditure

Work Experience and Responsibilities Performed

Currently working at FedEx express from clearance support admin 14th august 2014 till date

Customer services management: Serves as frontline customer service provider to resolve clearance and delivery issues related to shipment there by efficiently increase customs clearance and maximize customers satisfaction

Provides clerical support to various management and operational functions

Handling different regional report related to KYC compliance for customs clearance

Vendor management : Action as bridge between management and call centre to improve the KYC compliance to maximize hazels free operation

Working long with colleges to improve the overall team performances to meet management objective.

Worked as senior assistant in food & beverages services department at Novatel Hotel, Mumbai, from June 2009 to December 2009.

Worked as senior assistant in food & beverages services department at Hyatt Regency, Mumbai, from January 2008 to May 2009.

Planning and coordinating with workers of multi-disciplinary in arranging banquet rooms & conducting programmes.

Greet guest & respond to request/grievances in a friendly & courteous manner.

Setting up banquet room for daily functions to include linen, service ware and glassware.

Serve the food & beverages in the order par expectation of the supervisor to ensure consistency throughout the banquet.

Reset banquet room after completion of programmes according to supervisor specifications to ensure the readiness of the room for the following function.

Worked as Assistant in administration at The Carlton Hotel, Kodaikanal from December 2006- December 2007

Responsible for serving food and beverages in restaurant as well as room service efficiently and in a most courteous manner.

Performs any other duties as assigned by the superior.

Educational Qualifications

Qualification

College /School

University/Board

Year of study

Remarks

Master of Business Administration in Human Resource Management & Finance.

Inter college (Cyprus)

University of Nicosia,Cyprus

2010- 2013

First class

BSc. Hospitality & Hotel Administration

Tamilnadu Open University

Tamilnadu Open University

2004 – 2007

First class

Diploma in Hotel Management and Catering Technology

State Institute of Hotel Management & Catering Technology

State Institute of Hotel Management & Catering Technology

2004 – 2007

First class

Higher secondary course certificate

(Plus Two)

KendriyaVidyalaya No.2,(Central Govt. School), Trichy

State Board of School Examinations

March 2004

Distinction

Secondary school leaving certificate (SSLC)

KendriyaVidyalaya No.2,(Central Govt. School), Trichy

Central Board of Secondary Education

May 2002

First class

Industrial Experience during graduation

Under graduate

Industrial Exposure Trainee at Abad Metro, Cochin (May- September, 2005).

Vocational Trainee at Jaypee Palace, Agra (December, 2004).

Certifications

Complète 75 hours of French in Method le nouvel espaces I with 70% marks from Hôtel French (Alliance Française de Chennai) in December 2005.

Diplôma in Computer Hardware Technologie (NIIT).

Certified from Institute of Hotel Management Catering Technology And Applied Nutrition for a short term course in Food And Beverage Service held on 18th January 2006 to 20th January 2006

Other achievements

Certified for organising the AICTE sponsored staff development programmes on “Need for sustainable environment management” held from 1stDecember 2004 to 15thDecember 2004.

Participated in 41st Annual All India UN Information Test.

Participated in the Green Olympiad Test sponsored by the Ministry of Environnement and Forest.

Participated & received prizes in Cricket & football inter-college competitions.

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Personal Dossier

Date of Birth 7th May 1987

Age / Sex 27yrs/ Male

Father’s name Late P.A. Joshy

Marital Status Single

Nationality Indian

Languages Known English, Hindi, Malayalam, Tamil & French

Permanent Address Paliyathuparambil house, Mulavakud village,

Kanayannur Taluk, Ernakulam Dist,

Kerala, India

Passport Details

Passport No : G6415463

Date of issue : 10/12/2007

Date of expiry : 09/12/2017

Place of issue : Tiruchirappalli.

Declaration

I am young, positive, and energetic, focused to learn along with the job. I assure I will not let you down as to the expectations of the organization. I do here by declare that the statements furnished above are true and correct to the best of my knowledge and belief.

Place:

Date:

Yours faithfully,

Bipin P. Joshy

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