OBJECTIVE

Obtain a rewarding career leveraging my expertise and passion for detail.

EXPERIENCE

January 2011 - Present

Pennsylvania Emergency Management Agency

Emergency Operations Center

Commonwealth of Pennsylvania

Clerk Typist 3

>Supply management

>Maintaining schedule for Bureau Director and Operations Center Coordinator

>Facilitating webinars and conference calls

>Organizing and maintaining schedules for Operations Center staff

>Organizing and maintaining filing systems for the Operations Center

>Facilitating travel for operations staff as required

>Take minutes during conference calls and meetings for senior staff

>Assisting in monitoring of social media

>Receiving and directing phone calls from the public and other state agencies

March 2008 – January 2011

Pennsylvania Emergency Management Agency

Bureau of Recover and Mitigation

Commonwealth of Pennsylvania

Clerk Typist 2

>Organized and maintained project files for county disaster recovery programs

>Maintained schedule for Bureau Director

>Produced and generated correspondence for counties and elected officials

>Managed and ordered supplies

>Facilitated travel and deployments for recovery personnel as required

>Took minutes during conference calls and meetings for senior staff

>Receiving and directing phone calls from the public and other state agencies

September 2006 – March 2008

Pennsylvania Emergency Management Agency

Temporary Clerical Pool

Commonwealth of Pennsylvania

Limited Term Clerk Typist

>Supply Management

>Maintained and initiated various filing systems

>Receiving and directing phone calls from the public and other state agencies

EDUCATION

Graduated June 2001

Central Dauphin East High School

High School Diploma

SKILLS

>Excellent written and verbal communications

>Proficient with Microsoft Office (Excel, PowerPoint, Word)

>Well-developed problem solving skills

>Flexible and adaptable

>Quick to learn

>Friendly and polite

>Dependable

>Excellent critical thinking

>Proficient with Cisco WebEx

>Exposed to SAP for Supply Orders and Time Keeping

REFERENCES

Richard Ditzler

Personal Friend

717-***-****

Bruce Kuhn

Pennsylvania Emergency Management Agency

State Emergency Operations Center Coordinator

717-***-****

Chris Evans

Pennsylvania Emergency Management Agency

Public Assistance Officer

717-***-****

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