LindaRay

678-***-**** email: acq051@r.postjobfree.com

Achievements:

Highly motivated and results oriented Management professional with diversified experience in Quality and Operational Management, Business support, Payroll processing, KPI reporting. Provide quality and timely completion of projects. Experienced with Managing, Supervising and Leading associates with great communication and interpersonal skills. Maintained a solid track record of consistently meeting company goals and objectives.

Experience

Total Life Changes, LLC Atlanta, GA

Independent Business Owner, Health and Wellness Consultant March 2015 to Present

Provide access to wellness services and products not readily available through traditional treatment programs.

We take a holistic, integrative approach to our clients’ by providing products for weight-loss, body cleanse, skin care and body shape wear.

As a Health and Wellness consultant we build a team of seasoned practitioners working together to achieve life-changing health and wellness results. .

As a Health and Wellness Consultant a key role is in assisting our clients (new and existing) by sharing information about Total Life Changes products and services.

We promote the business utilizing various social media platforms : Facebook, Instagram, Twitter and

Perform various customer support and administrative functions related to client programs to ensure an outstanding customer experience.

This position is independently owned and home based.

US Pet Nutrition, Lyons, GA

Quality Assurance Operations Supervisor May 2011 to December 2014

Inspected products and equipment for conformity to federal and state sanitation laws and plant standards

Investigated and addressed customer complaints regarding quality

Assisted in administering training to plant personnel on Safe Quality Foods and safety topics

Directed food handlers and production personnel in sanitary and pest-control procedures

Directed cleaning of equipment and work areas

Audited premises for unsanitary practices and conditions

Keep Quality Assurance Director informed on all issues

Perform lab technician duties when necessary such as performing culture checks to ensure PH, aw, salt, Protein, Fat, Ash, Moisture of product is meeting specifications

Multiple other duties as assigned

Strong analytical, written, verbal and interpersonal skills

Proficient in Microsoft Office Suite and computer-based applications

Processed Payroll

Analyzed and resolved work problems or assisted works in solving work problems

Conferred with other Supervisors to coordinate activities of individual departments

Strong knowledge in the areas of food safety, food microbiology, food processing, technology, sanitation practices, Good Manufacturing Practices, and HACCP principles.

Crider Poultry, Stillmore, GA

Shipping Supervisor June 2009 to February 2011

Supervised and coordinated activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment: Studied bill of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates.

Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

Determined space requirements and position of shipment in boxcars and trucks and lays out position of shipment.

Determined legal load limits of trucks, according to established schedules and weight limits of state.

Inspected loading operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors.

Maintains vehicle maintenance report.

Directed movement of shipments from shipping and receiving platform to storage and work areas.

Compiled records of unfilled orders.

Posted weight and shipping charges.

Prepared bills of lading.

ADP, Alpharetta, GA

(FSA) Flexible Spending Account Benefits Coordinator, Feburary 2002-January 2008

Provided clients with updated plan information which included rates, contributions, input client income information and carrier contacts.

Updated client records in system to reflect final approved carriers, benefits and rates

Advised clients on current FSA amounts and contributions

Ensure all client open enrollment communication documents, including benefit guides are updated, accurate and ready for open enrollment

Provided an elevated level of customer service to clients, vendors, HR contacts, and carriers by responding to inquiries, issues, concerns and/or discrepancies in a timely and professional manner

Green Spring Health Services, Atlanta, GA

Network Management Consultant, March 1998 to December 1999

Developed, and maintained database for over two hundred Mental Health Facilities and over four hundred Mental Health Practitioners.

Responsible for gathering all necessary documents (i.e. state license, DEA’s, General/Professional liability insurance statements, staff rosters, site visit assessments, school transcripts, etc.) to assist in the credentialing of Mental Health practitioners and Mental Health facilities.

Orchestrated and coordinated monthly credentialing meetings for the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

Consulted with Mental Health Practitioners and Mental Health Facilities and advised on in/out network status.

Prepared confidential documents and routine correspondence.

MCI, Atlanta, GA

Customer Service Representative, (Part-time) August 1996 - December 1997

Processed customer’s orders in a high volume call center environment.

Resolved issues regarding billing and credits.

Established new accounts.

Explained and sold MCI’s promoted, products and services and processed account maintenance requests.

Utilized predictive dialing (automated dialing system) and automated call distribution equipment (inbound telephone system).

Redirected credit issues to appropriate department for resolution.

Utilized the Internet and Intranet to research and resolve customer’s questions and concerns.

Trouble-shoot first level technical issues.

AT&T (American Telephone and Telegraph), Berkeley Heights, NJ

Administrative Assistant, July 1990 – April 1996

Handled multiple tasks to support District Managers and upper level management.

Processed Payroll for all employees within CCD (Consumer Connectivity Division).

Audited and processed expense reports.

Prepared reports and viewgraphs for company meetings.

Maintained and purchase orders (PO’s) for equipment (PC, etc.) and inventory administration for the Division.

Typed memos, distributed mail, photocopied documents, scheduled meetings, reserved conference rooms, and assisted in coordinating quarterly conference meetings.

UPS (United Parcel Service), Edison, NJ

Payroll Clerk, (Part-Time) August 1994 – March 1996

Posted hours worked by examination of time sheets into ADP payroll system.

Calculated over time, incentive pay, shift differential etc.

Calculated pay by multiplying applicable hours by rate of pay.

Prepared deductions for authorized and mandatory deductions.

Entered data on new-hires, terminations, and wage adjustments.

Skills

Proficient with QuickBooks Pro, Quicken, Peachtree Accounting,, Microsoft Word, Excel, PowerPoint, and Access, AS400, MS Publishing, Mail merge, MS Outlook, HTML, Visio. Exceptional communication, interpersonal, and written skills.

Education

Savannah State College

Business Administration, B.S. 1987

References

Furnished upon request

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