JACKIE L ESSEK

CELL 724-***-**** EMAIL acq04v@r.postjobfree.com

INTRODUCTION

Highly motivated individual with over 20 years of proven success. Exceptional leadership and relationship building skills. Excellent problem solver, can multi-task, able to evaluate what is required field she works in. Thorough knowledge of business development and telecommunication products and sales. Also possesses great people skills.

KEY SKILL AREAS

Thorough understanding of business finance, process dynamics,and present technologies. Also thorough understanding of the telecommunication field, sales, and equipment. Great at customer service and working with customers and has received consistent favorable job evaluations particular to customer service with a strong customer base.

=Managed all aspects of financial entities

=Hired and or trained new employees in all jobs

=Intimate knowledge of accounting principals, including profit/loss and inventory control

=Thorough understanding of the telecommunications network and equipment

=Consulted customers on best values and rates for them with understanding of pro-rations, rate plans, features, etc.

=Thorough understanding of Word, Excel, Windows XP, HTML Browsers and other software packages

=Responsible for fielding all calls to correct dept or resolving all customers concerns

PROVEN TRACK RECORD IN BUSINESS DEVELOPMENT

=Have grown business thorough careful marketing

=Demonstrated business savvy in management positions

specific needs

DEMONSTRATED PROBLEM SOLVING AND LEADERSHIP SKILLS IN ALL FIELDS OR OCCUPATIONS

=Able to effectively direct groups informulating a plan

=Excellent at customer relationship building and understanding of client bases and their

=Able to defuse customers that are irate and leave the situation with a positive attitude

=Highly adaptable in various environments and situations with a proactive approach

=Has demonstrated and shown a very likeable personality to all customer base whether it be on the phone or in person

EMPLOYMENT CHRONOLOGY

MARKETSOURCE,INC, Cranberry Twp,Pa Team Lead for Target Mobile July 2013 to Present

GUARDIAN SECURITY, Warrendale,Pa Customer Service Rep April,2011 to Sept,2012

SERVICE LINK TITLE COMPANY, Hopewell,Pa August,2010 to December,2010 Closing Co ordinator

VERIZON WIRELESS COMMUNICATIONS,

Cranberry Twp.,Pa. April 1,2006 Pompano Beach and Boynton Beach, Florida to August 4,2009

customer service rep face to face in stores

NEW WILMINGTON GOLDEN DAWN, New Wilmington,Pa. October 2005 to April 1,2006

Store Manager-complete authority over all aspects of

business

SUNOCO MINI MART, Cranberry Twp.,Pa. January 2003 to October 2005

Asst Manager-ran all aspects of store and gas business

SECURITY PACIFIC, Pittsburgh,Pa. May 1986 to June 1990

Asst Manager-Finance entity

MCI, Pittsburgh,Pa. January 1984 to May

Telemarketing and Sales Representative

RUSS BERRY, Pittsburgh,Pa. June 1983 to Dec 1983

Sales

ASSOCIATES FINANCE, Pittsburgh.Pa. Asst Manager/Loan Officer June 1981 to June 1983

BENEFICIAL FINANCE, Oil City,Pa 1978 to 1981

West Palm Beach,Florida

Asst Mgr/Loan Officer

Contact this candidate