Thaddeus Noralez
Los Angeles, CA 90047
acpzr6@r.postjobfree.com
PROFILE
• More than 8+ years of successful experience in supply chain management as a store room worker,
customer service representative and systems support with recognized strengths is procurement
and inventory management troubleshooting.
• Very Experienced Remedy System user, with comprehensive understanding of the category, type,
indicator (CTIs)
• Excellent knowledge of Oracle PeopleSoft Finance and Supply Chain Management applications –
PeopleSoft eProcurement, Purchasing, Inventory with a solid understanding on Accounts Payable,
and General Ledger functions
• Superior knowledge of Materials Management Mainframe Systems, and Ariba eProcurement
• Customer service and support with recognized strengths in trouble-shooting, problem-solving,
and end-user system support. Able to quickly educate an end-user about a process or a step in the
process
• Experienced in researching and resolving procurement match exceptions
• Possess solid computer skills,
• Exceptional working knowledge using Microsoft Excel, Microsoft Word, Microsoft PowerPoint,
Microsoft Project(basic knowledge)
• An inspiring team player, accomplished communicator and collaborator
SYNOPSIS OF ACHIEVEMENTS
• Exceeded the threshold set for first call issue resolution
• Successfully transitioned from supporting users of mainframe systems, to learning Oracle
PeopleSoft Finance and Supply Chain modules, and supporting the same end users on the newly
implemented Oracle PeopleSoft v8.9
• Monitored the remedy tickets to understand the high frequency issues and recommend refresher
training or workshop topic to lower call volumes
Work Experience
Kaiser Permanente
Business Support Analyst II
Pasadena, CA
Feb. 2008 – Nov. 2013
Improved end user understanding and functionality by troubleshooting system issues for eProcurement
requisitions, core purchase orders, inventory or par maintenance processes.
Successfully supported the implementation of supply chain process enhancements and system upgrades.
Coordinated security provisioning for the FSCM system users ensuring that each user had the approved
SOX roles for their respective area of business based on their manager approved security system access
request.
Kaiser Permanenete
Data Entry / Intermediate Clerk Typist
Los Angeles, CA
Feb. 2005 – Feb 2008
Genereated requisitions, purchase orders, maintained purchase orders, resolved match exceptions,
processed return to inventory or vendor items, processed credit memos, closed purchase orders,
completed inventory cycle and physical count while working with receivers to reduce general ledger
overspending.
Sustained close working relationship with our business partners in Accounts Payable by troubleshooting
and reconciling purchase orders to voucher, vendor related issues, and invoice/payment problems.
Decreasing the repetition of overcharging for contracted and non contracted items and accelerating the
return of funds to all respective general ledgers.
Achieved excellent customer satisfaction supporting multiple facilities in the functions mentioned above.
This included Kaiser West L.A., Culver Marina, Inglewood and Playa Vista medical office building and
outlier clinics. Ensuring that all orders were negotiated according to contracted prices. Maximizing
department budgets for all items ordered whether contracted or non contracted.
Los Angeles Unified School District
Storeroom Worker
Los Angeles, CA
Apr. 2003 – Sept. 2003
Shipping & Receiving items for all schools in the L.A. Unified School District
Inglewood Christian School
Daycare Attendant
Inglewood, CA
Jan. 2002 – Apr. 2003
Tutoring children grades K-8 in general academic subjects the struggled in.
EDUCATION
Southwest Community College
AS Degree Computer Science 2016
Leuzinger High School
High School Diploma